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“Cheap and nasty!”

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Al Waleed Palace Hotel Apartments Al Barsha
Ranked #283 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 22 October 2013

I would not recommend these apartments to anyone. We booked apartment for 2 adults and 4 children. There were only 4 towels and no extra sheets/blankets when we arrived. We had to use the towels to clean up the leaking roof. The 2nd bathroom had a leak from the ceiling which flooded the bathroom.We were told it was a blocked air conditioning unit and this was eventually fixed. The ensuite to main bedroom had a constant leak from the small shower head next to the toilet (which I assume is used to clean yourself after going to the toilet) - by the way this little shower had what appeared to be faeces on it. We asked for new towels and had to justify why we needed them with lots of explanation we finally got fresh towels. The apartment was quite dirty and lots of black hairs on the ground. The small wading pool had big areas of no tiles - obviously they had fallen off and not been replaced - my son cut his toe when he got in to the small pool. We opened the door to our room to leave and the right hand side architrave fell off! These apartments are obviously very cheaply made. Definitely would not recommend that anyone stay at these.

Room Tip: No helpful tips - I don't think it would matter which room you stayed in - the whole place is ob...
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  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 6FamilyTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlWaleed_Barsha, Management at Al Waleed Palace Hotel Apartments Al Barsha, responded to this reviewResponded 11 November 2013

Dear Guest,

We thank you for taking out time to provide a valuable feedback. The team at our hotel aims to offer an entirely satisfactory service to the guests. However, we regret the discomfort faced by you during your stay with us.

We assure you that it was a rare instance as our maintenance and housekeeping department is on the go to help patrons with all their needs. I have shared your review with the associates and your feedback will go a long way in helping us to improve our standards both in terms of quality and services.

I assure you that the next time you visit us, your experience will not be marred by inconvenience of any kind.

Once again, we thank you and look forward to welcoming you for a perfect stay at our hotel.

Best Regards,
Management, Al Waleed Barsha Apartments

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Reviews (53)
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36 - 42 of 53 reviews

Reviewed 7 June 2017
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  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank ivy0402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlWaleed_Barsha, General Manager at Al Waleed Palace Hotel Apartments Al Barsha, responded to this reviewResponded 18 September 2017

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Reviewed 23 March 2017 via mobile
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Stayed: March 2017, travelled with family
Thank Gulzhansmag
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Reviewed 20 March 2017 via mobile
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Stayed: March 2017, travelled as a couple
Thank Raul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2017 via mobile
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Stayed: December 2016, travelled on business
1  Thank Philip6s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2017 via mobile
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Stayed: December 2016, travelled on business
1  Thank driss2603
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Reviewed 15 October 2016 via mobile
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Stayed: October 2016, travelled on business
Thank Anose13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Al Waleed Palace Hotel Apartments Al Barsha

Address: Al Barsha 23 St, Dubai 115443, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #283 of 556 Hotels in Dubai
Price Range: £61 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Al Waleed Palace Hotel Apartments Al Barsha 3*
Number of rooms: 64
Official Description (provided by the hotel):
Al Waleed Palace Hotel Apartments located in Al Barsha offers spacious rooms include a Ful kitchen, flat-screen satellite TV, tea and coffee making facilities and air conditioning. All of the Al Waleed Palace hotel Apartment rooms have an en-suite bathroom with complimentary High Speed WIFI Internet. Complimentary Covered Parking Facility. ... more   less 
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