We enjoyed our stay at the Al Waleed. The staff were helpful, respectful and ever so courteous. Our house keeper Naresh was just the best. He was welcoming and did an awesome job. The security guy from Nepal was awesome. Honesly cant complain about the service offered. If I had to suggest something it would be the water pressure and also it would be nice to have some directory with places one can do or where one one can buy stuff in the rooms/apartment like in North America hotels😊.

While the area itself is not very beautiful -'calling cards' left on all the cars -the apartment was good. The area is easy to get to and close to the Mall of the Emirates.
The staff were excellent. Very helpful.

I would recommend the Al Waleed Palace and stay there again. My apartment was spacious with many modern amenities like fast wifi, two flat-screen TVs with hundreds of cable channels, a washing machine, large refrigerator, and microwave. The staff was friendly and helpful, and I appreciated the daily housekeeping services. The location is about a 15-minute walk from the Mall of the Emirates.

The only downside was that I had to ask, sometimes several times, for numerous broken items to be fixed. When I arrived, one of the cable boxes, the microwave, and two stove-top burners didn't work, a light was burned out, the kitchen faucet was very loose, and the bathroom sink was slow to drain. The staff eventually fixed everything (except the burned out light), but I would expect everything to be in working order when I arrive.