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“Just incredible”

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Jumeirah Al Qasr at Madinat Jumeirah
Ranked #16 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 25 December 2013

I can not write enough about the luxurious and special time we spent at this hotel. Every thing is amazing. The exterior, interior. Reception and check in, you get treated like an honoured guest. The hotel interior is soo amazing. The rooms are so ROYAL. The restaurants, pool, boats. Its the best hotel I have ever been to.

  • Stayed: January 2013, travelled with family
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1  Thank jee s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 26 December 2013

Dear Guest,

Thank you for you feedback from your most recent stay with us in Al Qasr! Your comments about how the colleagues and resort surpasses your expectations are so much appreciated. We look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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1,724 - 1,730 of 3,375 reviews

Reviewed 20 December 2013

As a connoisseur of 5 star hotels worldwide, and working in marketing ,I know quality. In my opinion, attention to detail is what makes a hotel memorable or forgettable. This Hotel hits the mark - absolutely superb; I would even go as far as to say one of the best hotels I've everhad the pleasure to stay with.
Friendly efficient staff and immaculate surroundings. All amenities, nothing is too big or small, and they respect your privacy - finally, a hotel that 'gets it'!

  • Stayed: November 2013
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2  Thank Xhin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 26 December 2013

Dear Guest,

Thank you for taking the time to provide this valuable feedback from your most recent stay with us in Al Qasr! It was a pleasure to read about how the resort and colleagues surpassed your expectations, especially after understand that travel so often. We look forward to welcoming you back again soon.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2013

I travelled back from India with my family. We had originally booked in at the Mina as Salam.At check in were were advised that there was good news and there was bad news! The good news was that the hotel chain had located us adjoining rooms. The bad news was that it was at another hotel! Before i could burst a blood vessel I was advised that it was at the Al Qasr. I wouldn't have to pay the extra either.
Check in was in our room. Pure style. Even the slippers are in a league of their own.
My only regret was not paying £600 extra for half board for 6 nights through my travel agent! The breakfast was amazing. Food at the hotel is eye wateringly expensive. £30 approx for a Pizza!
Free access into the Al Burj and Wild Wadi for hotel guests
I tried to re book this hotel in November. I think they were unavailable as they were refurbishing. I can't wait to go back.

  • Stayed: April 2013, travelled with family
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2  Thank joeBirminghamUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 21 December 2013

Dear Guest,

Thank you very much for taking the time to provide this feedback from your most recent stay in Al Qasr! Although it was a surprise to expereince Al Qasr this time, it was a pleasure to read how the resort and colleagues exceeded your expectations! We look forward to welcoming you back again soon.

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2013

I took a week vacation with my family 2 weeks ago, Upon walking out the terminal airport , there was a very polite gentleman standing there we our names, and he guided us through the airport, and picked up our luggage and took us to our driver, they did not let me touch one thing, both of them very professional.


After about 30 mins drive we arrived at the hotel, it is a very nice looking hotel. The check in was smooth, we had a one bedroom suite, which was on the 5th floor facing the ocean. it had a very nice balcony with chairs and table. The room itself was very comfortable, nice bed, and very nice bathroom, again spotless. More than enough storage, and nice fruits set almost everyday, nice mini bar, and all the other goodies you require.

The porter who brought up our luggage and the room service waiters were all friendly and willing to chat- there was none of the surliness which often mars visits to this kind of establishment.

We met the lounge manager who was very nice, checking with us during our stay whether everything was fine, which was greatly appreciated. As you do not get this in many hotels. Many thanks for your great hospitality, and next time we will not miss the cocktail party.

They have great value for kids, which is important for me when I travel with my family

In resume what really elevates this hotel above the other luxury properties in which I've stayed is the staff. Everyone, at reception all the way through to check-out, seemed genuinely happy to be there. Walking around the hotel, every single employee greeted us there was nothing forced or contrived at all. 


We are already talking about returning and cannot wait to do so.

  • Stayed: December 2013, travelled with family
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2  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 19 December 2013

Dear Guest,

Thank you very much for taking the time to provide this feedback from your most recent stay with us in Al Qasr! Your comments about the first colleague you met, to the lounge manager, to the last bidding you farewell are so much appreciated. These colleagues have all been recognized for their contributions to your stay. I look forward to welcoming you back again soon.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masysaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013 via mobile

This hotel is palatial and every detail has been thought about. Staff are very helpful and helped to make our stay effortless and stress free.

We stayed in an Arabian Deluxe suite and would recommend it! Very clean and with everything you need and more. We were there for our honeymoon and staff made our stay extra special with chocolate dipped strawberries and prosecco on arrival!

The hotel food was outstanding, frequent water taxis (like gondolas) take you around the Madinat Jumeirah resort with ease enabling you to get to the ride wide range of restaurants and bars on offer.

The souk provides authentic shopping on your doorstep and a short taxi ride gives you the worlds largest Mall (Dubai Mall). I recommend a visit here, book a restaurant at the Souk in advance and request to be seated on the balcony for the best view of the dancing fountains.

The Al Qasr is authentic and spectacular all in one, there is a large swimming pool and private beach for residents. You also get complimentary access to Wild Wadi water park which we loved!

I would definitely recommend this hotel and would gladly stay again.

Stayed: December 2013, travelled as a couple
2  Thank KateB136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 19 December 2013

Dear Guest,

Thank you for your positive feedback from your recent stay with us in Al Qasr! it was a pleasure to read about how the resort and colleagues exceeded your expectations. I look forward to welcoming you back again soon.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013

This hotel was quite simply majestic. We were made to feel like VIP's from the moment we stepped out of the taxi.
We were a little early for our check in and the lovely lady at reception upgraded our room to a suite which was perfect. The concierge are so helpful and full of information and helped organize a few private trips for us. My Boyfriend used the Gym a few times whilst there and said that it was great, again the staff in there were amazing offering water or energy drinks and cold towels.
Location was fantastic with numerous restaurants (of all varieties) within walking distance.
Working in travel myself i get to visit some amazing places and hotels and this special hotel has be among my favorite and i will certainly be recommending it to my clients.
If you want a real 5 star experience then book this hotel.

  • Stayed: November 2013, travelled as a couple
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1  Thank Sihem K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 19 December 2013

Dear Guest,

Thank you for taking the time to provide this feedback from your most recent stay in Al Qasr. It was a pleasure to read how much you and your boyfriend enjoyed Talise Fitness, the restuarants and resort. Looking forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2013

What can I say, the Madinat is simply an experience of its own. The design is amazing, the staff phantastic and the food delicious. You really want to stay here at least once in your life. This will be a truely different experienec. Enjoy!

Room Tip: Choose marina view.
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  • Stayed: December 2013, travelled as a couple
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2  Thank DubaiMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 19 December 2013

Dear Guest,

Thank you for this glowing review of your most recent stay with us in Al Qasr! It was a pleasure to read about how much you enjoyed every aspect of your experience. We look forward to welcoming you back again soon.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah Al Qasr at Madinat Jumeirah

Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Al Sufouh, Dubai 75157, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Dubai
#12 Spa Hotel in Dubai
#14 Romantic Hotel in Dubai
#16 Luxury Hotel in Dubai
#32 Family Hotel in Dubai
#63 Business Hotel in Dubai
Price Range: £268 - £1,159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Official Description (provided by the hotel):
Al Qasr means 'The Palace' - and this hotel truly is the jewel in the crown of Madinat Jumeirah. Designed in the style of a Sheikh's summer residence, the hotel replicates traditional royal architecture, coupled with luxurious modernity throughout. Approached along a tree-lined avenue, adorned with beautifully sculpted Arabian horses, the hotel itself will take your breath away. A tribute to the age-old architectural styles of Arabia, Jumeirah Al Qasr is an oasis of luxury. It's a place dedicated to relaxing, playing and the finer things in life. As part of the magnificent Madinat Jumeirah or 'City of Jumeirah', Jumeirah Al Qasr offers all the facilities and activities of the wider resort. World-class restaurants, bars and cafes, Talise Spa and our healthclub Talise Fitness, a traditional souk housing scores of boutiques, shops and galleries - this is just a taste of the experiences available to you during your stay at Jumeirah Al Qasr. ... more   less 
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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