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“Wonderful”

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Jumeirah Al Qasr at Madinat Jumeirah
Ranked #11 of 545 Hotels in Dubai
Certificate of Excellence
Winchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful”
Reviewed 8 June 2014

I stayed with my husband and 2 boys, aged 4 and 2. We had a simply wonderful time. The facilities are wonderful, but what makes the experience superlative is the incredible level of service. We stayed in a room with access to the Premium Leisure Club. That meant, essentially, that there was a room in which we could have breakfast, afternoon tea and early evening cocktails and snacks with our children, amongst other families and their children. Moreover, service was provided by a group of people who genuinely seem to love children. It was absolutely perfect. Nothing was too much trouble.
As to the facilities, the children loved the pool, the pirate ship and the beach and were happily entertained every day. I very much want to return!

Room Tip: We stayed on the same floor as the Premium Leisure Club lounge, with excellent access to breakfast...
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  • Stayed April 2014, travelled with family
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Helpful?
2 Thank rssasoxsots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review, 9 June 2014
Dear rssasoxsots,

Many thanks for your heartfelt and honest feedback from your family's most recent stay with us in Al Qasr! It was such a pleasure to read how the Premium Leisure Team made such a positive impression on your and your boys; the colleagues have all been recognized for the same. We look forward to welcoming you back again soon!

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,266 reviews from our community

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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (588)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Carlow, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

Stayed here for 3 nights as part of my honeymoon, one of the best hotels I have ever stayed in,service was exceptional, restaurants and choice of cuisine available was excellent. The facilities have everything you could want from water park to best equipped gym I've ever been to. Rooms are very spacious and eloquently decorated, will definitely return again.

  • Stayed June 2014, travelled as a couple
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Helpful?
Thank MarkORourke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review, 9 June 2014
Dear MarkOrourke,

Many thanks for taking the time to provide this feedback from your most recent stay with us in Al Qasr! Congratulations on your marriage and we appreciate you choosing us to celebrate with. We sincerely look foward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2014 via mobile

Courteous staff, superb facilities, a choice of restaurants with worldwide cuisine plus the souk for shopping. We stayed for a weekend break as my son lives in Dubai. We didn't leave the complex and enjoyed the atmosphere of the Madinat

Stayed May 2014, travelled with family
Helpful?
1 Thank Goldilocks21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review, 9 June 2014
Dear Goldilocks21,

Thank you for taking the time to provide this feedback from your most recent stay with us in Al Qasr! It was a pleasure to read how the resort provided every convenience for you, so that you did not need to leave even once throughout your trip! We sincerely hope you enjoyed the time with your son in Dubai and that we may be able to host you for your next visit as well.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg City, Luxembourg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

There is no way to describe the stay for you! You have to experience it on your own! The service is unbelievable! I read some reviews before booking the hotel and I was intrigued of what was so special! I felt I made the right choice the moment I arrived! I have to say all the staff look after you to make sure your stay is perfect! The guest relations team was amazing, I was dealing with one of them and the day he was not there I thought It was going to be a disaster but someone else gave me the same attention and I realized that their management has everything perfectly under control! You wont regret staying here! Besides the service, the rooms and facilities are amazing, the pictures do not capture how beautiful it is!

  • Stayed May 2014
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Helpful?
1 Thank irhi20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review, 9 June 2014
Dear irhr20,

Many thanks for such a positive and enthusiastic feedback from your most recent stay with us in Al Qasr! Your praise of the Guest Relations colleagues and management team is so much appreciated, and the team have all been recognized for their positive contribution to your stay. Looking forward to hosting you again soon!

Best Regards,
Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2014 via mobile

You would think this resort is more for a family vacation but I went with a group of friends and it was an incredible stay! We enjoyed the facilities and even though we had some unique requests the reception guys and concierge were very helpful! I recommend this hotel for any kind of vacation! Amazing view! Missing a pool bar, but besides that awesome place!

  • Stayed April 2014
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Helpful?
1 Thank nrnrnr9090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review, 7 June 2014
Dear nmmr9090,

Many thanks for your feedback from your recent stay with us in Al Qasr! It was such a pleasure to read how much you enjoyed your experience, especially with many of your friends along as well! We sincerly look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

I stayed a couple of nights with my family and it was amazing. I cannot express enough the contenment we have. The place is beautiful, and the service that it gives is outstanding, since the moment we arrived the staff ha received us from guest relations team I believe, could not do enough for us till the moment we left, we felt pampered during all our stay. It will be very hard to find another place that offers the service they give in Al Qasr. The facilities are incredible, its perfect for a family vacation, they thought about it all. For sure we will be back, hopefully soon. Thank you to all the Al Qasr team.

  • Stayed March 2014, travelled with family
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Helpful?
1 Thank andym76508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review, 5 June 2014
Dear andym76508,

Many thanks for your taking the time to provide this positive feedback from your most recent stay with us in Al Qasr! It was such a pleasure to read how the colleagues and resort exceeded your expectations. We sincerely look forward to hosting you again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

The hotel was beautiful and the views outstanding. The service cannot be outdone. The private beach was very relaxing and swimming in the arabian sea was great. We stayed in one of the panoramic suites and now i have been spoiled to where i would have to get that room everytime! Floor to ceiling windows with views of the city as well gorgeous. The moonlight romantic swim package was worth every penny along with the time with the sweetie. All around a great stay and worth doing at least once through dubai.

Possibly the most professionally run hotel we have ever had the pleasure of staying in.From start to finish the whole experience was amazing from the perfect surroundings and amazing food to the courteous staff who could not do enough for us.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Munna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this review, 7 June 2014
Dear Munna S,

Many thanks for taking the time to provide this positive and enthusiastic feedback from your most recent stay with us in Al Qasr! It was a pleasure to read how the resort and colleagues exceeded your high expectations and how romantic you found the resort to be. We truly look forward to hosting you again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah Al Qasr at Madinat Jumeirah

Property: Jumeirah Al Qasr at Madinat Jumeirah
Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Al Sufouh, Dubai 75157, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Dubai
#8 Spa Hotel in Dubai
#10 Luxury Hotel in Dubai
#14 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#63 Business Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Jumeirah Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Official Description (provided by the hotel):
Al Qasr means 'The Palace' - and this hotel truly is the jewel in the crown of Madinat Jumeirah. Designed in the style of a Sheikh's summer residence, the hotel replicates traditional royal architecture, coupled with luxurious modernity throughout. Approached along a tree-lined avenue, adorned with beautifully sculpted Arabian horses, the hotel itself will take your breath away. A tribute to the age-old architectural styles of Arabia, Jumeirah Al Qasr is an oasis of luxury. It's a place dedicated to relaxing, playing and the finer things in life. As part of the magnificent Madinat Jumeirah or 'City of Jumeirah', Jumeirah Al Qasr offers all the facilities and activities of the wider resort. World-class restaurants, bars and cafes, Talise Spa and our healthclub Talise Fitness, a traditional souk housing scores of boutiques, shops and galleries - this is just a taste of the experiences available to you during your stay at Jumeirah Al Qasr. ... more   less 
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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