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“anniversary stay”

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Jumeirah Al Qasr at Madinat Jumeirah
Ranked #16 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 15 July 2014

just returned from a 5 night stay during Ramadan was a little worries about during the day but it was normal service ie could eat and drink around the pool etc (no alcohol until 7:30 pm) must say the pool food was expensive for what was received....our only disappointment during our stay. service was superb...everyone friendly and helpful. this is definitely a hotel to go and celebrate a special occasion...too many good things to mention....food fantastic...definitely a 5* resort!! would go again during Ramadan as great value.

  • Stayed: July 2014
    • Value
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1  Thank h2edg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 23 July 2014

Dear h2edg,

Many thanks for your taking the time to offer this feedback regarding your most recent stay with us in Al Qasr! It was a pleasure to read how your stay with us exceeded expectations. We look forward to welcoming you back over the next Holy month as well!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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1,453 - 1,459 of 3,375 reviews

Reviewed 13 July 2014

Fantastic hotel that meets all requirements when on a needed holiday. The staff are always available to assist in whatever you need. The food and facilities around the whole resort are great. This was the third visit here and still ticks all the boxes for a relaxing holiday resort in Dubai.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
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3  Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 16 July 2014

Dear Craig M,

Thank you for this positive and heartfelt feedback from your most recent stay with us in Al Qasr! It was such a pleasure to hear that your expectations continue to be exceeded time after time. We look forward to hosting you again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Very friendly and comfortable. clean, quiet. A bit far from the shopping in Dubai but taxis relatively cheap. Great beach and the water park is nearby. Would be happy to stay there again with the family

Room Tip: go for the adjoining rooms for a family
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
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Thank woregan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 16 July 2014

Dear woregan,

Thank you for taking the time to offer this feedback from your most recent stay with us in Al Qasr! It was such a pleasure to read how much you enjoyed your experience and especially the Wild Wadi waterpark. Looking forward to inviting you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

A beautiful hotel. The entrance foyer and staff are so welcoming. The rooms are spacious and luxuriously appointed. Cannot be faulted in any way.
We bought a package which gave us vouchers to choose from over 40 restaurants. The three we visited were excellent.
True luxury - highly recommend.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
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    • Service
1  Thank DeidreEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 16 July 2014

Dear DeidreEngland,

Many thanks for your feedback from your most recent stay with us in Al Qasr! It was such a pleasure to read how the Half Board package enhanced your stay by exposing you to some more of our bars and restaurants around the resort. Sincerely looking forward to hosting you again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Spent the weekend in Al Qasr and as always everything was perfect. The staff throughout this complex are amazing and everyone wants to ensure you stay is as good as it can be. the rooms are just so well done and we had a sea view room which was big, light and very well presented. Everything is taken care of and nothing is too much trouble.
The mixture of bars etc in Madinat means there is always somewhere to go although they are on the expensive side.
We live in Dubai but never get tired of spending a couple of days by the pool here.

  • Stayed: July 2014, travelled as a couple
    • Value
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Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 16 July 2014

Dear David B,

Many thanks for your honest and positive feedback from your most recent stay with us in Al Qasr! It was such a pleasure to read how you enjoy your experiences time and time again, and feel you always have so many options of bars and restaurants to choose from. Looking forward to your next visit with us!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

I stay for a couple of days here and it was perfect! The service from the executive lounge is very good! The french manager there is very good and friendly. The waiter Josh/John was also very friendly and enthusiastic.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jorisdijkstra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 16 July 2014

Dear Jorisdijkstra,

Many thanks for taking the time to provide this positive and heartfelt feedback from your most recent stay with us in Al Qasr! It was such a pleasure to read how many of our colleagues, including Telemaque and Josh from the lounges exceeded your expectations. We look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

All I can say is that this is a fantastic hotel, in a great location. It has the best service I have ever experienced worldwide. The staff are excellent and I would like to thank Ashraf on the customer service desk, who went out of his way to make sure our stay was a relaxed and enjoyable one from the moment we arrived.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank elainemcd2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 12 July 2014

Dear elainemcd2014,

Many thanks for taking the time to provide such positive feedback from your most recent stay with us in Al Qasr! Your mention of Ashrad is much appreciated, and please know he has been recognized for his contributions made to your stay. Looking forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah Al Qasr at Madinat Jumeirah

Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Al Sufouh, Dubai 75157, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Dubai
#12 Spa Hotel in Dubai
#14 Romantic Hotel in Dubai
#16 Luxury Hotel in Dubai
#32 Family Hotel in Dubai
#63 Business Hotel in Dubai
Price Range: £268 - £1,159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
Official Description (provided by the hotel):
Al Qasr means 'The Palace' - and this hotel truly is the jewel in the crown of Madinat Jumeirah. Designed in the style of a Sheikh's summer residence, the hotel replicates traditional royal architecture, coupled with luxurious modernity throughout. Approached along a tree-lined avenue, adorned with beautifully sculpted Arabian horses, the hotel itself will take your breath away. A tribute to the age-old architectural styles of Arabia, Jumeirah Al Qasr is an oasis of luxury. It's a place dedicated to relaxing, playing and the finer things in life. As part of the magnificent Madinat Jumeirah or 'City of Jumeirah', Jumeirah Al Qasr offers all the facilities and activities of the wider resort. World-class restaurants, bars and cafes, Talise Spa and our healthclub Talise Fitness, a traditional souk housing scores of boutiques, shops and galleries - this is just a taste of the experiences available to you during your stay at Jumeirah Al Qasr. ... more   less 
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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