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“Wonderful holiday”

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Jumeirah Dar Al Masyaf at Madinat Jumeirah
Ranked #3 of 541 Hotels in Dubai
Certificate of Excellence
Staines, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful holiday”
5 of 5 bubbles Reviewed 18 June 2014

Had the best holiday made extra special as we had a fab butler ismile in our villa service food was all out of its world will be booking again soon
All was catered for at this hotel
Very central for everything and buggys and boats really good idea to get around

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 21 June 2014
Dear Paula H,

Many thanks for taking the time to provide this positive and honest feedback from your most recent stay with us in Dar Al Maysaf! Ismail has specifically been recognized for his positive impact made on you throughout your stay. We look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Maysaf
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3,700 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (898)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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  • Any
English first
England, United Kingdom
Level Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

We checked into our first villa and I was disappointed we were not overlooking the waterways. Our butler Shane said he would check for availability of suitable villas. The next morning he told us he had looked at a number of villas and showed us one he thought had the best view of the waterways. We were delighted with this villa and Shane arranged for our luggage to be transferred. We were very impressed with how helpful Shane was even though he would not be our butler for the rest of our 10 day stay.

We have visited Dubai twice before and had been very happy with Le Royal Meridien until we stayed at Dar Al Masyaf. We loved everything about our spacious villa and equally spacious bathroom. Our butlers Genet and Prasanth were courteous and professional and they attended to booking our restaurants, abra’s and buggy’s and even checked us in for our flight home. They sorted out any queries we had with great speed and Genet was a perfect hostess at “Happy hour” and we missed her when she was off duty for a couple of days. “Happy hour” is a nice way to meet fellow guests in your villa.

With being on half-board there was an amazing choice of over 30 restaurants and we thoroughly enjoyed all we dined in but in particular we loved the Friday Brunch in Imperium at the Jumeirah Zabeel Saray, dining in such opulent surroundings made you feel like royalty. We also enjoyed afternoon tea at the elegant Al Fayrooz lounge where the food and service were better than The Ritz in London.

Al Muna in the Mina A’Salam was our usual choice for breakfast and the staff greeted us with a smile and even the Manager knew our favourite place to sit (outside overlooking the waterway with a view of the Burj Al Arab). During our holiday we found all staff polite and friendly from the doormen, buggy and abra drivers to the hard working gardeners who toiled to keep the grounds looking immaculate.

I would highly recommend Dar Al Masyaf and look forward to returning.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LoveTravelling49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 21 June 2014
Dear LoveTravelling49,

Thank you for taking the time out of your busy schedule to provide such positive feedback from your most recent stay with us in Dar Al Masyaf! It was a pleasure to read how the resort, including such colleagues as Shane, Genet and Prasanth, exceeded your expectations! We look forward to welcoming you back again soon.

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

Stayed in an Arabian Summer Villa at the Dar Al Masyaf over Memorial Day Weekend in May. While we read amazing reviews about this hotel before booking, it STILL exceeded our expectations! Every detail of this hotel is done to the nines! From the second you arrive through your departure. We attempted to check-in early, but they did not have a room available for us. They kindly held our luggage and gave us a "burner" phone that they rang us on when our room was ready. You are then taken to your villa via buggy where your assigned butler checks you in and shows you to your room. The butler service is amazing! Insanely prompt and professional. They host a complimentary happy hour each evening in the reception area of your assigned villa where you can meet the others/socialize with those staying in your villa complex. What a treat that was! The villas at the Dar are great because they are secluded enough to feel away from it all, but close enough to everything as well. As this particular resort encompasses a couple of hotels, it's pretty massive. They have buggy service and water taxi service that run uber efficiently and take you anywhere you need to be within the resort. The beach was so awesome that we didn't even have time to make it over to the complimentary water park. Be sure to check out the shops in the Souk as there is some very cool stuff to be had! Our flight wasn't leaving until late that evening, so they kindly granted as late of a checkout as they could and held our stuff for us. There is also a nice lounge in the hotel where you can touch up prior to departing for the airport. All around, we had such a phenomenal experience that we can't imagine staying anywhere else when we return! We look forward to many more stays at the Dar Al Masyaf.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elizabeth2122014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 21 June 2014
Dear Elizabeth2122014,

Many thanks for taking the time to write such a positive review of your most recent experience with us in Dar Al Masyaf! It was such a pleasure to read how the resort and colleagues all exceeded your expectations. We sincerely look forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

Staff and setting very fantastic. Very busy when trying to get seat outside though - could do with making outside slightly larger. Cakes, teas & coffee selection was fantastic and the details to service, food, etc, were brilliant. Had Afternoon tea in Al Fayrooz - very impressive. Waiting staff here top notch, saleh the Manager amazing :)

  • Stayed June 2014, travelled as a couple
    • Location
    • Service
Helpful?
2 Thank Marija2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 21 June 2014
Marija2013,

Thank you for taking the time to provide this positive feedback from your most recent expereince with us within Al Fayrooz Lounge in Al Qasr! I am thrilled to hear how much you enjoyed the afternoon tea experience, and we do take special note of your feedback regarding the challenge in finding preferred seating. Looking forward to welcoming you back again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

We have just returned after 8 days. The villas with butler sevice are brilliant. The whole concept is second to none. From the front reception to the cleaners was faultless. They are all there to serve you and make sure your holiday is the best and it was. A big thank you to all the staff from the meet and greet to the back room staff. In certain circumstances it is wrong to name individuals as it is a team effort but one who sticks out was Benson the Kenyan supervisor whose sense of service humour and warmth made one evening more memorable than the others.

Room Tip: All excellent, especially over looking the waterway.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 21 June 2014
Dear Richard H,

Many thanks for this positive and enthusiastic review of your most recent stay with us in Dar Al Masyaf! It was a pleasure to read how Benson personally made such a positive impact on your stay; please know he has been recogized for the same. Looking forward to hosting you again soon!

Best Regards,

Azar Saliba
Hotel Manager
Al Qasr & Dar Al Masyaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

Totally gutted am back in Glasgow stayed in a summer house room 1505 it's the 5th time a have been to Dubai first time here
Quality from start to finish they can't do enough for you the extra effort by all the staff was much appreciated ,the buggy boys and the boat attendants the butlers ,maids honestly everyone is great,there manners are impeccable and they all speak perfect English.If you haven't been to Dubai get some cargo in from the duty free before you fly out because the drinks are expensive,that's really the only negative point in the whole city.You will never go to a cleaner city anywhere in the world,and as for this hotel it's immaculate ,the grounds are luxurious and are always maintained to a very high standard .
You will not need to leave the complex plenty of bars and restaurants to chose from most with live entertainment ,if you take the half board option which I had you get a voucher each night to dine in probably about 20 different restaurants most a la carte.You have a choice you can use them for lunch or dinner .
I will need to book for 20 nights next time so I can try them all, I tried to book for June next year as soon as I came back but I'm to early no prices up yet.
If you want luxury and totally pampered this is the place for you .
CANT WAIT TO RETURN

Room Tip: Summer houses are big with your own balcony
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pony2027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 18 June 2014
Dear Guest,

Kindly accept my gratitude for the magnificent review that you have shared in TripAdvisor with regards to your recent holiday Dar Al Masyaf.

I am very pleased to read that you thoroughly enjoyed your stay in Dar Al Masyaf, your gracious comments will serve as an added inspiration for our colleagues to consistently maintain the high standard of service excellence which you have experienced while you were on holiday in our resort.

I sincerely hope we will have the opportunity to welcome you once again to Dar Al Masyaf in the near future.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

The title says it all.We have been visiting this hotel since it opened 10 years ago and it's just as good as it ever was. We have stayed at many hotels including the Burj Al Arab and this is the best as you can see from all the good reviews.
Our thanks to: Jean Paul, Ankur S,Dipendra M (our butlers); Hossam the Manager, Chef Inder,Naveen, Chato and the lovely hostesses at Khaymat; Bhaskar, Wasantha, Asanga Shashi and Rasool at the Pool. A final extra special thank you to Lokesh Suwalkaa for his excellent service and professionalism - he is a credit to Jumeirah.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AngusLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Dar Al Masyaf at Madinat Jumeirah, responded to this review, 18 June 2014
Dear Guest,

I would like to say thank you first and foremost, for your continuous and unwavering loyalty to Dar Al Masyaf, it is through valued guests such as yourself, that we are able to succeed in the hospitality industry. Allow me also to convey my gratitude to you for sharing a wonderful review in TripAdvisor about your recent holiday with us.

Your praises for the hospitality service offered by our colleagues have been communicated to the entire team to keep each and every one of them inspired and motivated to provide to all of our valued guests the same outstanding experience that you had during your stay.

Hopefully, the magnificent memories that you have of all your holidays spent with us, will entice you to keep on returning for more memorable visits in Dar Al Masyaf.

Yours sincerely,

Azar Saliba
Hotel Manager
Al Qasr Hotel and Dar Al Masyaf Villas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jumeirah Dar Al Masyaf at Madinat Jumeirah

Property: Jumeirah Dar Al Masyaf at Madinat Jumeirah
Address: Jumeirah Beach Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Dubai
#2 Top resorts Hotel in Dubai
#2 Spa Hotel in Dubai
#2 On the Beach Hotel in Dubai
#3 Luxury Hotel in Dubai
#3 Romantic Hotel in Dubai
#7 Business Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Jumeirah Dar Al Masyaf at Madinat Jumeirah 5*
Number of rooms: 283
Official Description (provided by the hotel):
Set amongst tranquil gardens, waterways, exclusive pools and Madinat Jumeirah's private beach, the intimate and exquisite summerhouses of Jumeirah Dar Al Masyaf offer newly refurbished elegant and spacious guestrooms and courtyards, personalised and generous butler service and an understated Arabian luxury experience. These summerhouses offer an exquisitely designed hideaway - the premium accommodation at the Arabian Resort of Dubai. Every summerhouse has a typical Arabian Majlis or living room where sundowners are served to guests daily before they depart by traditional abra boats, on foot or by golf buggies to one of the resort's 40 restaurants. Jumeirah Dar Al Masyaf has been completely redecorated in summer 2015 and features Arabian, Gulf and Ocean villas. Dubai's longest private beach is only steps away, as well as the many facilities within Madinat Jumeirah Resort. Souk Madinat Jumeirah features more than 80 shops, bars and restaurants. Access to Talise Spa and Talise Fitness, tennis and squash courts as well as unlimited access to Wild Wadi Waterpark are all available to guests. ... more   less 
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Also Known As:
Dar Al Masyaf At Madinat Jumeirah Hotel Dubai

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