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“Great hotel, lovely staff!” 5 of 5 bubbles
Review of Grosvenor House Dubai

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Grosvenor House Dubai
Ranked #6 of 544 Hotels in Dubai
Certificate of Excellence
Lagos
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great hotel, lovely staff!”
5 of 5 bubbles Reviewed 17 January 2014

We stayed in a 3 bedroom apartment (with an en-suite maids room) in tower 2. The rooms are spacious and all are en-suite. There is a full kitchen with a washing machine/dryer and a dish washer. The hotel was kind enough to give us a microwave when we requested it. The staff bend over backwards to make your stay a pleasant one. Grosvenor is partners with The Royal Meridien which has a private beach and a fantastic kids club. Both hotels have good restaurants and there are many restaurants on the marina walk just outside the hotel. It's about 5 minutes away from Marina mall and there is a supermarket within walking distance. All in all it's the best place I've stayed at in Dubai! For the party lovers there is a night club at the top of Tower 2. You won't regret staying at Grosvenor house.

Room Tip: Book an apartment in tower 2 because they are larger.
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank uaomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 29 January 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are truly delighted to hear that you had enjoyed your overall experience with us and were pleased with the apartment you had stayed-in.

All your kind comments with regards to the room, service of our ambassadors and all the facilities we have on offer in both hotels are highly appreciated.

Thank you once again and we look forward to welcoming you back in the near future.

Kind regards,

Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,375 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,012)
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English first
Norwich, United Kingdom
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 17 January 2014

I absolutely love the Grosvenor. It is the best place to stay in Dubai and the service is absolutely excellent - the staff are so helpful, polite and will go out of their way to help you.
Make sure you visit the Buddha Bar which is fantastic, such an experience.
The breakfast has just about everything you could possibly imagine.
The spa and pool were great.
I wish I could visit this place more often, not a bad word to say about it.

  • Stayed February 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pips_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 21 January 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted to read from your review that you and your friends had enjoyed your overall stay with us and were truly pleased with the service of our ambassadors.

We are happy to hear that you were able to experience some of our F&B outlets, particularly Buddha Bar and Sloanes. It is also nice to note that you found our Spa and pool facilities to be great.

Thank you once again and we look forward to welcoming you back on your next visit.

Kind regards,

Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 January 2014 via mobile

I have stayed at the Grosvenor on many occasions in the past 2 years and each time it has been fantastic. The apartment rooms are spacious and well presented,although the sofas are a little uncomfortable and the kitchen equipment is minimal, but housekeeping will always oblige with anything you need. The bedroom is large enough to have a second single bed without feeling cramped. The beds are so comfy I want to get the same make at home! The service is second to none all the staff are friendly and helpful and we know many by name now. The pools are lovely although the sun does move off them during different times if the day so not always good for a day at the pool..
The restaurant serve wonderful food, however some are age restricted so we've not been able to go to them due to a small child.
Having the use of the facilities at the Royal Meridian across the road is great, with a suttlebus to ferry you there if you don't fancy the 5 minute walk!
There's some great restaurants just a few minutes walk in the Marina if you don't fancy the fine dinning in the hotel.
There's a great spa and Haman pools(no children allowed), the Nbar is great to get your nails done ladies!
Overall a wonderful place to be in Dubai, I shall be there again very soon.

Stayed December 2013, travelled with family
Helpful?
Thank Vanessa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 21 January 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

Having stayed with us on many occasions, we are delighted to know that you and your family had enjoyed once again your overall stay with us.

We are happy to note that you liked the apartment allocated for you and found it to be comfortable and spacious. It is also nice to note that you were pleased with the service and restaurants available at the hotel.

Additionally, we are glad to hear that you were able to make use of the pool and beach facilities of our sister property, Le Royal Meridien.

Thank you once again for your loyalty and we look forward to welcoming you and your family back at the hotel in the near future.

Kind regards,

Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

We were a group of 4 girls having a stayover for 3 nights in Dubai on a connecting flight and had a blast. Grosvenor House Dubai is one of the best hotel in the world. Outstanding service, facilities, and foods. The staff were extremely friendly and the butler service very efficient and accommodating to all our needs.

We slept like babies in the plush mattress and pillows.

Food and wine a little expensive, but overall it was a superb stay.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gauxtiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 21 January 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted to know that you and your friends had enjoyed your recent stay with us and were truly pleased with your overall experience.

It is nice to note that you liked the service, facilities, and the cuisine available at the hotel.

Thank you once again and we look forward to welcoming you and your friends on your next visit.

Kind regards,

Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, egypt
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 January 2014 via mobile

Very nice sea view, helpful & friendly staff. Worth the money for B&B, plenty of fruits & veg. with very quality breakfast. The family room was well equipped, new furniture. The hotel roof view was fantastic especially at new year eve with fireworks all over Dubai city

Stayed January 2014
Helpful?
Thank Farfor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 21 January 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted to read from your review that you had enjoyed your recent stay with us.

It is nice to note that you were pleased with the service provided by our ambassadors as well as the room allocated for you. It is indeed our pleasure to have you as our guest and all your kind comments are greatly appreciated.

Thank you once again and we look forward to welcoming you back in a not too distant future.

Kind regards,

Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

Staff was excellent. Food in the area was awe-licious if there ever was a word. Its located in the center of the New Dubai. Beds are super comfy and the view well breath taking. Highly recommend. Will return when not on business.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christine850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 21 January 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

We are truly happy to know that you had enjoyed your recent stay with us and that our team really looked after you throughout the stay.

All your kind comments with regards to the delicious cuisine and perfectly appointed room are greatly appreciated.

Thank you once again for recommending us on Trip Advisor and we look forward to welcoming you back in the near future.

Kind regards,

Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ucieda & Washington
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

I am not talking about the supposedly unmissable Budda bar (I mised it) but the excellent service, great room (including a nice balcony), excellent in-room dining and nice location. All with tasteful restraint in the decor

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ERS_C_and_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this review, 21 January 2014
Dear Guest,

Thank you for posting your review on Trip Advisor.

Whilst you had enjoyed your overall stay with us, we are sorry to hear that you were not able to visit Buddha Bar on this occasion. However, we are delighted to know that you were truly pleased with the room, In-Room dining and service available at the hotel.

It is indeed our pleasure to have you as our guest and we look forward to welcoming you back on your next visit.

Kind regards,

Pam Wilby
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grosvenor House Dubai

Property: Grosvenor House Dubai
Address: Al Sufouh Road | Dubai Marina, Dubai 118500, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Dubai
#2 Romantic Hotel in Dubai
#4 Business Hotel in Dubai
#5 Spa Hotel in Dubai
#6 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grosvenor House Dubai 5*
Number of rooms: 744
Official Description (provided by the hotel):
Grosvenor House and its two iconic 45 storey towers, Tower One and Tower Two, redefine the world of luxury. The hotel's glittering twin towers are an instantly recognizable landmark in the Dubai Marina. The hotel features 749 spacious, contemporary guest rooms, suites, and apartments with signature Luxury Collection beds, large windows with spectacular views of the Marina, complimentary Wi-Fi and attentive on-call butler service. The area's first true social destination, the hotel is located just minutes from the beach, golf clubs, malls, Dubai Internet City, Media City and more, offering an exceptional setting for business, leisure and exploration. Welcome to the finer side of sophistication. Step into a world of refined heritage, suave elegance and effortless chic. ... more   less 
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Also Known As:
Grosvenor House Dubai Hotel Dubai
Le Meridien Dubai
Grosvenor House Hotel Dubai
Grosvenor Hotel Dubai
Dubai Le Meridien
Grosvenor Dubai

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