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“terrible management, average food”
Review of El Sur

El Sur
Ranked #297 of 9,762 Restaurants in Dubai
Cuisines: Spanish, Contemporary, Bar
More restaurant details
Restaurant details
Dining options: Dinner, Breakfast, After-hours, Outdoor Seating, Reservations
Neighbourhood: The Marina
Reviewed 8 June 2014

Food is average and expensive which probably explains why the bar is busier than the restaurant. Or maybe that it was Fridays post-brunchers. We went as a group to this restaurant and the ‘tapas’ concept was explained. Their concept is different to most other tapas places i have experienced. The tapas starters are 40-65 aed each which is standard. However they also encourage you to share main courses served as tapas at 120-140 aed each!!! Plus when it arrives it is a piece of fish/meat – not exactly ideal for sharing. Very expensive and confusing dinner. Starters were ok but mains were disappointing. Ok so I expected the salted cod to be salty but also thought it would be edible! Avoid at all costs. Overall we enjoyed the starters but nobody in our group was over enthusiastic about the main courses. The piece de resistance was the bill at the end of the night. We dined, we paid, we left. Kind of. As we got up to leave we they told us they had given us the wrong bill (our bill had gone to the next table who had already left). However since we had already paid and were about to leave they 'let us go'. On leaving we were accosted by the ‘manager’ like common criminals in the lobby and were demanding that we paid up which turns out to be 500aed. Very embarrassing and unprofessional. This really should have been resolved in the restaurant not in a lobby full of guests checking in. All in all a very bad end to an average night.

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2  Thank liinsh10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 June 2014

I went out there for a Saturday brunch with my girlfriend. It was a lovely LOVELY afternoon. First off, the staff is actually Spanish (native personnel according to cuisine is very rare in Dubai and so is the owner, Antonio).
The quality of the food was superb and so were the drinks (not cheap fillers during a set-menu brunch).
The outdoor seating is amazing, overlooking the waters of the Persian Gulf.
Would love to go again soon.

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Thank TheSherif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We have been to El Sur at least 6 times in the last few months since they recently opened.
We have had fabulous food and terrific service each time .
Consistently great food. Consistently good and efficient service by a team that are friendly , welcoming , fun and knowledgable .
Very impressed in every way . Never let us down .
Diana H.

Thank Diana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

I emailed this restaurant from the States asking them to send my cousin who lives in Dubai a dessert for her birthday. They responded in about 5 minutes to my email, and pulled through! It totally made her day and they were SO pleasant to work with. I can't wait to come back to Dubai and go to this resturant!

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Thank Jillian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

We tried the Saturday Brunch, witch is not really a brunch since it is a set menu. They should be more flexible when it comes to an extra dish to make guest happy. Over all food was good, even tho it is not typical spanish cuisine. maybe they are trying to be more minimalistic? I must say that the paella was SUPERB!!

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Thank Ayrton L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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