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“Comfortable and Friendly”

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Arabian Courtyard Hotel & Spa
Ranked #138 of 546 Hotels in Dubai
Certificate of Excellence
Pontlliw, Wales
Level 4 Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Comfortable and Friendly”
Reviewed 8 January 2008

My family and I stayed at the Arabian Courtyard over the 2008 New Year period. The location of the hotel is excellent as it is far more convenient for the picturesque and atmospheric Bur Dubai area than the larger 'resort' hotels. The fabric souk, the museum and the Creek are just a short walk away and the streets at night are full of life (but very safe). We arrived at 9.00 am and were allocated our upgraded room within half an hour which was very welcome after a long overnight flight. The staff were, without exception, efficient, charming and helpful. Food and service in the restaurants and 'English Pub' was generally good with the exception of the Indian restaurant which was absolutely outstanding. We would have no qualms about recommending this hotel and we would certainly make it our first choice if returning to Dubai. There is also a small guest house run as an offshoot of the main establishment. Located in the nearby Bastikaya heritage area of restored buildings it offers basic traditional rooms in an old house - very picturesque and cosy!

  • Liked — Very friendly and efficient staff
  • Disliked — Nothing
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Brillo51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Scotland
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 January 2008

Arabian Courtyard was sold as a 4 star hotel however I feel that is somewhat generous.
The carpets in the hotel have clearly seen better days although much of the other furnishings are nice.
The bedrooms are generously enough proportioned however there was holes in the bedding which was not acceptable and the bathrooms are in definite need of refurbishment.
The pool area was smaller than represented with limited beds available. Service was also much poorer than I have seen at other Dubai hotals.
Despite booking a non-smoking room a smoking room was provided and this was covered up by very generous use of air-freshner which only served to give a chemical odour in the room for hours!!!!
On checking in the front desk receptionist was less than helpful but this was not the case with all the staff - and our request for an early check-in ( that had been made on several occasions) went unheeded - I would even have appreciated an email from the hotel confirming this was not possible but that was not received either despite contacting the hotel before departing for Dubai!!
Overall the quality of the stay was less than the usually high standard we have received in the region and we would choose alternative accommodation next time.

  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bonny_Blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
Level 5 Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 21 December 2007

Located in the heart of the old town. Lots of action around here, and a bit grittier than other parts of Dubai. The area has A LOT of personality and we loved access to the water, the gold souk, the warren of the old city.

The hotel was super clean. The service was great (aside maybe from the reception desk). The rooms were lovely and large. A plate of fresh fruit was left in our room when we came back from strolling around in the evening, with a card from the hotel manager, really nice touch.

I highly highly recommend the Indian restaurant located in the hotel, probably the best Indian I have ever had, with outstanding service! Run, and run fast from the Mexican restaurant!

I would definitely stay here again.

  • Liked — How well it was maintained, and the services that can be found within the hotel itself were impressive.
  • Disliked — Front desk reception staff.
  • Stayed November 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank CaminoGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level 4 Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 11 December 2007

We stayed at the Arabian Courtyard for two nights during a stopover in Dubai. We initially only booked one night, but when our flights were changed slightly, we ended up flying into Dubai at around 5am, and we didnt have a room booked until that evening.

We got a taxi to the hotel, and enquired at the desk about available rooms. We wanted a non-smoking room, and all they had was an Executive Room. They charged us a half rate for the room (since we were checking in so late).

When we got to our room and tried to get some sleep (after having flown all night with no sleep) we ran into big problems. Our room seemed to be right underneath the air conditioning units on the roof, and the noise was unbearable. We made several phone calls to the front desk between 6am and 10am, and they kept taking messages and saying they would call us back about moving rooms.

It wasnt until my husband went down to the desk and asked again that they moved us. They only had smoking rooms available, but they sprayed some air freshener/deodoriser to try and fix the smell. It did a little, but not 100%.

From there on the service was fine. Breakfast was satisfactory. The location had its good and bad points. It is a fair way from the beaches and other sites like the Burj Al Arab and Mall of Emirates. For these, its best to choose a hotel in Jumeirah.

The good thing about our city location was that we were close to sites such as the Dubai Museum (literally across the road). The Sightseeing bus also stops at the Museum so its very handy if you are doing the tours. You can purchase tickets for this on the bus. The city tour takes you to the Gold Souks and a few other good sites, and the beach tour takes you past the Burj, to the Mall of The Emirates, Wild Wadi and some of the other beaches and resorts.

As for the Arabian Courtyard, the initial response regarding our room was disappointing, and it left a bad taste. I would choose another hotel if I visited Dubai again.

  • Liked — Location
  • Disliked — Service from front desk
  • Stayed October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank SydneyAussieGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 December 2007

I stayed at this hotel in November 2007 . We arrived at 9 am and had a room allocated by 10 am. The room was spacious and has everything you need.Beds are a bit hard ,however I still had an excellent night's sleep. The location is excellent with a short walk to the river taxi's to get to Deira. The tourist bus leaves from just outside the hotel and is well worth it as you go right round Dubai visinting all the shopping malls and sights. The food in the hotel is excellent , especially from the Sherlock Homes bar where a fillet steak costs £7.Breakfast is also good with a lot to offer in the buffet including getting your eggs or omellete cooked to order. The drinks are a lot cheaper than other hotels in Dubai. There is fantastic live music in the bar and the service is fantastic with your drink never going empty. The staff are very friendly and always greet you and ask how you are.It is one of the best hotels I have stayed in with over 25 years of travelling the world. There is a great Mexican restaurant which is next to the hotel.

  • Liked — The staff
  • Disliked — Nothing at all
  • Stayed November 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank conswart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level 6 Contributor
256 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 397 helpful votes
Reviewed 4 December 2007

We got a great deal on hotel.com and absolutely loved our stay. The staff were very accommodating, courteous and friendly from the moment we stepped in to the hotel. We requested a crib for our son, and it was delivered with in minutes. The room was always kept clean. the buffet breakfast had too much food and well cooked. We would stay again

  • Liked — Staff
  • Disliked — nothing
  • Stayed November 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Moe_Ipak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincolnshire - UK
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 3 December 2007

Our second stay at the Arabian Courtyard.

Our travel agent booked us an 'executive room' which was pretty much the same as the 'none executive room' we stayed in last year but perfectly adequate and comfortable.

As we had a night flight from BKK we arrived at the hotel at 8.00 a.m. and much to our relief and pleasure they had a room and allowed us to check in immediately.

The exec rooms have their own lounge where breakfast is served - a nice idea - but as the food has to be transported from the main restaurant it is only lukewarm. Better to go to the main restaurant where the choice is better and the food is hot.

The staff are very helpful, maid service is good and the concierge excellent.

The hotel is very well situated for the city - a 5/10 minute stroll to the abbra station and a ride across the creek to the gold souk. If you want the best jewellery prices you really have to bargain hard. They will come down to around 75 - 80% of the ticket price. We bought a bangle priced at 42.000 AED for 9500 AED. If you dont get what you consider to be the right price - walk away there are scores of shops so competition is fierce.

We visited Jumeriah Beach for the first time on the Hotel bus - this drops off at a park adjaecent to the beach. We stayed for a while and then caught a taxi to the Medina Souk (very expensive) but worth a visit.

If you are looking for a reasonably priced hotel (if there is such a thing in Dubai !!) away from the Beach the Arabian Courtyard will do the job - not pure luxury but more than adequate.

  • Stayed November 2007, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank Get-away-go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arabian Courtyard Hotel & Spa

Property: Arabian Courtyard Hotel & Spa
Address: Al Fahidi Street | 19 Street, 32; Al Souq, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Creek
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Best Value Hotel in Dubai
#81 Spa Hotel in Dubai
#81 Romantic Hotel in Dubai
#92 Business Hotel in Dubai
#94 Family Hotel in Dubai
#124 Luxury Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:4 star — Arabian Courtyard Hotel & Spa 4*
Number of rooms: 173
Official Description (provided by the hotel):
Arabian Courtyard Hotel & Spa, is an Arabian Heritage themed hotel located at the heart of Bur Dubai, in Al Fahidi historical area opposite Dubai Museum. This themed hotel is an ideal location for business & Leisure trips, as it is ideally positioned for sightseeing, shopping and business. The spacious guest rooms are comfortable and decorated in an Arabian style. Rooms come with bottled mineral water and tea and coffee making facilities, guests can enjoy free WiFi in the entire hotel. The hotel offers a wide variety of dining options including the Sherlock Holmes English Pub, Pharaoh Cafe & Restaurant, Chinese Dynasty Restaurant and the Mumtaz Mahal Indian Restaurant, you will have a unique experience through some of the most delicious and mouth-watering recipes from all over the world. Make a tour around the Indian, Mediterranean, Egyptian, Chinese, Thai or International cuisine and become a gourmet with our specialties and signature dishes. The hotel is within walking distance of the Dubai Museum, Meena Bazaar, Al Bastakiya Quarter, Al Fahidi Metro Station and Dubai Creek. Dubai World Trade Centre and the city's famous Sheikh Zayed Road are just 3 km away. ... more   less 
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Also Known As:
Arabian Courtyard Hotel And Spa
Courtyard Hotel Dubai
Arabian Courtyard Hotel Dubai
Courtyard Dubai
Dubai Courtyard
Arabian Courtyard Dubai

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