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All reviews dubai mall the double decker pergolas restaurant burj khalifa walking distance excellent location bedroom apartment swimming pool special thanks very nice hotel the club lounge wael noura rao rotana iftar mr
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Reviewed 25 June 2018 via mobile

It's a one of a kind experience especially it's the first time my husband visits Dubai.It is a celebration for us two,hotel staffs were doing a great job.We commend all of them and to mention Ms.April in reception, Mr.Patrick and Mr.Uasis with their unwavering assistance during our stay.Indeed it is a wonderful experience and unforgettable one!

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Kerima B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded 26 June 2018

Dear Ms. Kerima,

I am very pleased to read your positive review from your recent stay with your husband at Roda Al Murooj Hotel. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor.

With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments in particular to April, Patrick and Owais will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.

I do hope you will return to Dubai in the near future and look forward to the opportunity to welcome you back to Roda Al Murooj Hotel.


Sincerely,

Nael Elwaary
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

Overall a 5☆ rating and value for money. Would love to revisit and stay again in this hotel. Quite enjoyed the dinner buffet at Pergolas, especially their Prawn Biryani was simply the best of all. Relished it. Also loved the way club house is managed. The bigger swimming pool was out of the world, as the water was very well treated and kept clean.Thanks to Roda Group of Hotels for such a wonderful experience.

Room tip: Compared to coffee, selection of Tea Bags provided in the room was limited. Lipton / English B/F Tea Bags were missing in the room.
Date of stay: June 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank pdilshad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded 26 June 2018

Dear Valued Traveler,

Thank you very much for your wonderful review of your recent holiday with us at Roda Al Murooj Hotel.

It is with much pleasure I read your kind acknowledgment of our warm hospitality, exquisite facilities and especially the culinary experience. Here in Roda Al Murooj Hotel, we strive to make sure that every guest leave the Hotel with good memories to take home and to make them coming back and staying with us again.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.


Sincerely,

Nael Elwaary
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Stayed at this hotel in a two bedroom apartment with my elderly mother.

The apartment was huge and had all the facilities you would expect. However, this hotel overlooks daily construction work/motorway so make sure you have a view overlooking the pool as we did to avoid this otherwise it may put a dampener on your visit.

Dubai Mall is 5mins away as we’ll as a local supermarket but not that many eating places nearby in walkinewdg distance. Main shopping bazaars are in close distance, approx 20- 25mins by taxi. Shopping is not cheap !

Despite this being a city hotel, the pool/garden area made it feel like a resort.

The hotel is becoming a little tired and needs refreshing as shown in pictures attached and really needs to improve on WiFi reception but otherwise had a lovely stay with friendly staff who could not do enough and hopefully are rewarded by the management. A big shout out to ‘smiley’ Jane in the breakfast room and always friendly Joseph at concierge. The staff made it for me !

Date of stay: June 2018
Trip type: Travelled with family
Thank serena2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded 25 June 2018

Dear Ms. Serena,

Thank you very much for your review of your recent holiday with us at Roda Al Murooj Hotel.

Your valued comments and suggestions are important for us to improve our performance and ensure that all our guests experienced a “Wonderful time”.

I am glad that in general you enjoyed your stay and the service of our colleagues in particular to Jane and Joseph. Rest assured that your kind praise will be shared with them and to the entire team.

While I have certainly taken good note of your constructive criticism, be assured that I have discussed these points with my Department Heads, and measures are being taken in order to rectify our shortcomings.

May I take this opportunity to thank you again for your valuable feedback. My entire team at Roda Al Murooj Hotel look forward to welcoming you back to experience our Hotel at its best.


Sincerely,

Nael Elwaary
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

Really enjoyed our stay at your great hotel, excellent service, staff very friendly and extremely helpful. Cleanliness is all excellent staff does a really good job
Double decker was a great restuarant to spend the evening time..

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Glenis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded 25 June 2018

Dear Mr. Glenis,

Thank you very much for posting your very positive review about Roda Al Murooj Hotel on TripAdvisor.

With great pleasure we read from your comments that our hotel has exceeded your expectations. We are happy to hear that you found our facilities excellent, services outstanding and our colleagues genuinely friendly, attentive and helpful in particular to Rukaya and Ivy. Be assured that your kind comments will be shared with the team.

Thank you also for mentioning our Double Decker pub and that you had a wonderful time.

It was a pleasure for us to have you as our guest, and we are looking forward to welcoming you again in the near future.


Kind regards,

Nael Elwaary
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

my family and I came for the first time and we didn't regret at all.The first two days we had a small room but after we told the reception they changed the room immediately. The gesture was so nice and we appreciated a lot.coffee at the lobby was amazing and all the staff were great.. thanks to Wael,winefred and behroz.Hope to see all soon The lady at the lobby Betty wad always greating and smiling was nice also

Date of stay: June 2018
Trip type: Travelled with family
Thank Masum Al H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded 25 June 2018

Dear Mr. Masum,

Thank you so much for your very positive post on TripAdvisor following your recent stay at Roda Al Murooj Hotel.

With much pleasure I read that you indeed appreciated our small gesture upon arrival as well as the upgrade. It is great to read that you enjoyed a wonderful time.

Thank you also for mentioning Wael, Winfred, Behroz and Betty for their good customer service skills. Rest assured that your kind praise will be shared with them and to the entire team.

Again, many thanks and we look forward to welcoming you back soon.


Kind regards,

Nael Elwaary
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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