The hotel is awkwardly located on the old Dubai creek near the airport. For business or pleasure trips to Dubai, this makes it an effort to travel anywhere and can be quite difficult to return to (I hate battling traffic after a long day). The hotel entrance is on a major intersection and is very difficult to navigate. Once through the hotel gates it is a pleasant oasis and comfortable. Verdict - chose this hotel if you plan on staying in the hotel for your entire stay. If you want to see the numerous sights of Dubai, stay elsewhere as this is far away from the action.
While at the hotel in late November, there was a death in my family and I had to cut my business trip short. I advised the hotel immediately of this fact. Later that day after returning from meetings I received a curt note from the front desk advising that I would have to pay for my entire original stay. I called the front desk and advised of my circumstances (death in the family) and was transferred to a manager. What followed was a rather unpleasant conversation where the German manager basically told me he wasn't bothered with why I had to cut my trip short. I told him the booking was not pre-paid nor contained such restrictions and he called me back later to advise I was correct and could leave early without penalty. No condolences, no human touch, no basic decency. When I remarked at how unpleasant the experience had been given my circumstances, he sent me a note. To quote bugs bunny, what a maroon!
- Official Description (provided by the hotel):
- A luxury waterfront retreat adjacent to the world-famous Dubai Creek Golf and Yacht Club. Situated just minutes away from the city centre, world-class shopping and prime business districts, Park Hyatt Dubai is a haven of tranquil elegance amidst the vibrant city of Dubai. All 225 rooms and suites boast stunning views across Dubai Creek from their balconies or terraces. The hotel is home to six restaurants and bars and the award winning spa Amara. ... more less
- Reservation Options:
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- Also Known As:
- Park Hyatt Dubai Hotel Dubai
- Hyatt Dubai
- Dubai Hyatt