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Reviewed 22 October 2017 via mobile

Fantastic hotel, amazing food and staff excellent, views and beach paradise... big thank you to Ragan for looking after our room, he could not do enough for us always busy and so well mannered. All staff helpful. Duty manager Taleb helpful and professional. Thanks to Sunil for our sunbeds every morning.
Dubai shopping about 35/45minutes away depending on traffic for Dubai mall, ibn battuta 25 mins. Dubai mall and fountain good to see but a bit hectic..... take plenty of money expensive! Perfect for beach holiday... if you want to be nearer shops try Movenpick or the Walk hotels.
Burj khalifa awesome but scary

Stayed: October 2017, travelled with family
2  Thank vixenScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017 via mobile

This was my first visit back to Dubai since 2000 wow much had changed.
Palm Tree Court lived up to its expectations, Friends recommended here as they often stay in the main JA hotel we were not to be disappointed.
Holidays for me are about the service,food and drink and hopefully some sun.
Staff are fantastic nothing is ever too much for any of them we stayed in a beachfront Junior suite on the ground floor what a lovely spacious room Ina nice area of the hotel.
Top brands of lager and cider even at the beach bars great restaurants the steak at shooters and meals at white orchid are amazing, even lived by a fussy 6 year old.
Loved the place so much we've already booked for our return in march 2018 how we'd love to have the same room (we've booked the beachfront suite again) one thing about this great place is that many of the guests were returning guests which says a lot about the place.

Stayed: February 2017, travelled with family
1  Thank IanShep_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 25 October 2017

Dear IanShep_10,

Thank you very much for your glowing compliments to JA Palm Tree Court.

We are delighted to know that we have won you over with our amenities, food and beverage variety and usual warm hospitable service. It is indeed an honour that your visit to the resort has turned you into a brand endorser. We value your recommendations and are thrilled to know of your return visit plans for next year.

IanShep_10, we eagerly hope that this is only the first of your many more visits to the resort.


Best regards,

Mark Irwin
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

This was our second visit to the palm tree court. Everything about this hotel is excellent. We've always stayed on an all inclusive basis, this is great value for money. All the staff deliver a high quality service.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank taraf1002017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 25 October 2017

Dear Tarafl2017,

Thank you very much for your radiant feedback to JA Palm Tree Court.

Repeat visits are always the best compliment for us. We are thrilled to know of your appreciation to our all-inclusive package and our usual warm hospitable service.

We look forward to delivering another excellent experience with us on your next visit to the resort.


Warm regards,

Mark Irwin
Resort Manager

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Reviewed 19 October 2017

Suites first class, blocks 8 and 9 most modern.
Choice of food and restaurants excellent - the oriental something special and the captains bar lamb chops really good.
Golden sands and palm trees during the day - beach staff - Dinesh very attentive.
Lunch at the beach bar, Manoj goes the extra mile

Room Tip: Blocks 8 and 9 most modern
Stayed: October 2017, travelled as a couple
1  Thank F6461EJmichaelm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 25 October 2017

Dear F6461EJmichaelm,

Thank you for sharing with us the factors that has made your recent stay with us at JA Palm Tree Court truly remarkable.

We are glad to know of your appreciation to our strategic location, amenities and usual heartfelt hospitality. I will be sure to relay to the whole team, most especially to Dinesh and Manoj, your compliments. We look forward to your next visit at the resort.


Best regards,

Mark Irwin
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

quiet resort location, clean, fresh air, nice services and divers breakfast menu. front desk receptionist was confused me for my booking details and tried to lead me to book further room whereas I already booked for satisfied family room.

Note: the six evaluation selection items were not working properly .

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank IAlmohsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 25 October 2017

Dear IAlmohsen,

Thank you for sharing with us your overall positive experience at JA Palm Tree Court truly remarkable.

It is however with regret to know of the confusion during your check-in experience and the technical difficulties you may have experienced. Should your time permit, I would be pleased to receive further details from you, so I can address your concerns accordingly and potentially reach out to our management team for any necessary improvements required.

IAlmohsen, we look forward to another chance at welcoming you back at the resort soon.


Warm regards,

Mark Irwin
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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