We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent all round”
Review of JA Palm Tree Court

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
JA Palm Tree Court
Ranked #32 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed 3 August 2010

Had a wonderful trip to Palm Tree Court to celebrate a significant birthday. Very impressed with the junior suites at Palm Tree Court (flawless housekeeping) and can confirm the really good impressions recorded by other TA reviewers. It is a high class and refined part of the Jebel Ali Hotel, mostly very quiet and the grounds are big enough so that you can be well separated from other guests rather than being 6" away from adjacent sunbeds, which incidentally are very comfortable.

Staff are very good indeed and the management run a tight ship. My husband mentioned that it was my birthday and they immediately made a really special effort to make it a truly memorable occasion. They definitely go the extra mile and it is this sort of attention that means we will go back again. As people have said, F&B is very good although the buffets can tend to be a bit "international bland" having to cater for all preferences, but the quality is good. We thought that the Asian fusion restaurant was very good indeed.

Yes, the hotel is pretty well in the middle of nowhere and quite a way from the Marina and city centre, but we felt that this was a plus point. Also, the monorail train is getting steadily closer to Jebel Ali for the future and in the interim the hotel runs free shuttle buses to main sights. We also went on a day trip to the sister hotel (Hatta Fort) which is worth doing, but the day we went at the end of May, summer was really starting to hit and the temperature there was over 50 degrees.

Overall, a very good, well-run hotel and we will definitely return, as long as the stalled Jebel Ali Palm project does not re-start, which is just off-shore from the hotel and could be rather noisy in construction. Locally, people said that a re-start is unlikely in the current situation. The beach was swept thoroughly every morning and the sea was very clean, albeit like a warm bath!

Stayed: May 2010, travelled as a couple
1  Thank sue14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,983)
There are newer reviews for JA Palm Tree Court
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,407 - 2,413 of 2,983 reviews

Reviewed 1 August 2010

Lovely relaxing weekend by the beach. Gardens and paths are beautiful with the peacocks, waterfalls and lush vegetation. Plenty of sun loungers on the lawned areas and the beach, very peaceful, but also three pools to chill off in. We dined in the White Orchid Restaurant on their half-board deal and the food was superb with very attentive service. Rooms are huge, with all the standard 5-star amenities of Dubai hotels, ie robes, flip-flops, upmarket toiletries, safe, tea and coffee making facilities, welcome fruit bowl, bottled water etc. We asked for a high floor and got a lovely seaview from the top floor of the low rise complexes. Very nice stay.

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TravellingTrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2010

This was our third visit to Dubai but our first time at Jebel Ali, we booked all inclusive with baited breath however we found the food and drink to be of a very high standard (a la carte), all staff very friendly and attentive. The Junior suites are very spacious and clean, towels/bed linen changed every day, beds are huge (9ft)!! Pools lovely, thoroughly recommend as a chill out holiday, but plenty of activities/watersports on-site, excellent horse-riding facilities on-site. The peacocks are quite noisy but you get used to them. Will definately be going back!

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank prezzo2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2010

If you are looking for a holiday where you can get away from it all, relax and enjoy wonderful service,accommodation and beautiful sandy beach then I would not hesitate in recommending this wonderful hotel!

Yes, it is away from the main drag of hotels near the city, but if thats what you want then you would not stay here. A taxi from the airport costs around £25 with a tip. The hotel provides a good bus service at various times throughout the day, stopping at Ibn Battuta Mall, Atlantis Aqua park, Mall of The Emirates and Gold and Diamond Park for free.

The hotel has three pools, we tended to use the salt water pool, only because it was quiter as there was no pool bar, but they were all lovely and have comfy sunbeds all with towels provided. The grounds were impeccable, with beautiful waterfalls and shrubbery. Peacocks wander freely and will feed from your hand. The beach is stunniing and perfectly groomed, and at times we had it to ourselves. Clear warm water and no sign of jelly fish etc.

If you are able to book half board I would highly recommend this, otherwise eating at the buffet restaurants works out at about £36 each a night. The buffets are fantastic and you can eat at either the Palm tree Court or Jebel Ali hotel. Each night there is a different theme. We particularly enjoyed the lebanese, Italian, Indian & Mexican. You can also eat at the other restaurants and choose the three course menu. The only restaurant we did not enjoy was Shooters at the shooting club. The three course menu was very limited and we were not made particulalry welcome, and would say it would probably suit men more. You can have the chance to go on an evening dinner cruise. I was under the impression that you could use your meal allowancew towards this, but this is not the case, so you would have to pay extra for this, which is about £40. Drinks wherever you go are expensive. If we drank at the hotel bars we tried to use the happy hours, or alternatively buy your drinks duty free on arrival at the airport and use the fridge in your room. Bottles of water are provided everynight with your turn down service and clean towels, but no chocolate on your pillow! Beach towels are replaced daily.

We had two junior suites on the ground floor. This was ideal as you had use of your own garden with sun loungers and easy access in and out from the beach to your rooms, along with patio table and chairs. The rooms were very big, with huge double bed, seating area with table, tv and dvd player, dressing gown and slippers provided, very big bathroom with double sinks, big walk in shower, big bath, toilet and bidet. Elemis products which are replaced daily. There is a bath menu, so if you want to indulge yourself you can call your room attendant who will prepare one of the baths from the menu- but at a cost!

Getting around the resort is easy, but if you find it too hot to walk you can call for a buggy to come and collect you and take you to your destination. We tipped the drivers at the end of our stay as we used them a fair bit, along with tipping our room cleaner and waiters, who provide an excellent service and work long hours for a fairly low salary.

There is plenty to do at the resort. My daughters and I indulged in a massage and facial deal for £70 each, which included the use of the wet spa area and free Elemis gifts. It would be worth asking in advance what deals they have on so you can book in advance. My husband & I had golf lessons. We took the 5 day 1/2 hour package at a cost of £145. Stewart Fee was our instructor and he was excellent. A bucket of balls and hire of club cost £13 to practice on the range. We booked a fishing trip from the marina, which was expensive for 4 people but you can have up to 7 which cost £350. It was very good and we caught fish but I would probably only recommend it in cooler months as there would be more fish around. We had a trip to the Atlantis water park with free transport from the hotel. This cost £168 for 4 of us with a locker, but you could probably go without this as most people left things on the sunbeds and we took towels from the hotel rather than hiring them. We had various trips to the Malls in the evenings as the shops stay open till midnight and it seemed a better time to shop. I would recommend the Apres Bar in the Mall of the Emirates to watch the skiers! My daughters didn't fancy doing this as they ski already, but would be good for people who have never skied before. My husband & I also treated ourselves to afternoon tea at the Burj Al Arab 7 star Hotel on the 27th floor for our anniversary. Yes expensive at £70 each, but a one off amazing experience and SO much food. Book via the Burj Al Arabl website and not a tour rep at hotel as they will charge you more. Mention any special occasion. We were presented with a homemade cake and a red rose!

I was concerned that there would not be enough for my teenage daughters to do, but they have said it was one of their best holidays. They had their own junior suite and were happy to chill out and relax after a busy time with exams. They went to the gym everyday, enjoyed the pools and spa,played tennis and used the internet to check facebook!!

We arrived early in the morning at the hotel and we were able to have access to our rooms straight away, and as our flight home was not until late at night, although we had to check out at midday, we were able to use the hotel facilities all day whilst they will store your luggage for you and at the end of the day there are fantastic changing rooms with lockers, showers with shampoo and shower gel and hairdryers, so you can make the most of your last day.

I would recommend this hotel to everyone and if you have any questions I will be happy to answer them.

  • Stayed: July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank luv2holidayinthesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2010

Everything was what we expected and more, from the room quality till the amazing service, pass with the private lounge and the nature of the place, I recommend for this place to relax and scape from the city, but prepare your self because you are really out of the city.

(privacy, relaxing, entertainment, water adventure and more) you will enjoy for sure!
The management was really flexible with me, specially with the late check out.

Go for it! You will not regret, it's the best resort in Dubai.

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Thamir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2010

We travelled to Dubai with Best at Holidays and I can not fault them. Right from when we arrived in Dubai, we had a car waiting to take us to the hotel.

When we arrived at the hotel, we were welcomed by staff who would not let us handle our luggage as they loaded it on to a golf buggy and waited for us to check in ready to take us to our room.

The room was huge.We had the junior suite and it was more than big enough for the four of us. The bathroom was also huge with a big bath, walk in shower, two basins and bidet. We also had Elemis toiletries which were replaced when needed.

There are lots of Peacocks around the grounds of the hotel, which my kids found fascinating. They do tend to make quite a loud noise first thing in the morning but this didn't bother us.

We were staying on a Half Board basis, which was slightly misleading when I booked. You don't actually get your evening meal totally free of charge, you get given an allowance of approx 165 Dirham each per day and anything over that, you have to pay for. We ate in the Buffet restaurant every night and for some reason the cost was different every night. Drinks are also not included in the Half Board option,only at breakfast time. We were surprised that in the retsaurant (La Fontana) you couldn't get a coffee after your meal. On the last night, we ate in the buffet restaurant of the Jebel Ali hotel and were offered coffee.

Drinks are extremely expensive here. A pint of Beer cost the equivalent of £7. We did expect alcohol to be expensive though.

It is an extremely relaxing hotel and is very quet in the evenings. There is a nice bar down by the beach, which is lovely. We didn't go in any of the other bars as we have young kids.

There is a courtesy bus which goes throughout the day to a couple of Malls and the Atlantis hotel. The closest Mall to the hotel is about 20 minutes away called Batutta Mall. I didn't think it was that great. We also went to the Mall of the Emirates,which was huge and had lots more shops. It also has the indoor ski center, which was impressive! Everything about Dubai was impressive! The water park at the Atlantis hotel is well worth a visit.

We went on a city tour called A New Dawn. We really enjoyed it as it showed us the arcitecture including the Marina, Atlantis The Palm, Dubailand (future Disney resort) and you end up at the Dubai Mall in a date shop! We booked the tour with Arabian Adventures and the tour guide (Mohammed) was fantastic.

Overall, this was the best holiday we have had in years. The people were extremely friendly and Dubai is so clean and tidy. We weill definately be returning.

  • Stayed: June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Katie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2010

The journey to the hotel (about £25 from the airport in a metred taxi) was worrying; driving through the industrial area of Dubai to what appears to be wasteland, but then all of a sudden a little oasis appeared - the Palm Tree Court and its sister hotel Jebel Ali. From the moment we arrived the service was exceptional both at check in and in the restaurant. The Junior suite was beautiful but I would suggest you request or pay a tiny bit more for a ground floor suite as it will be well worth it. The gardens surrounding the complex complete with peacocks and turtles provided a calm backdrop for the holiday - perfect after a day in Dubai. Don't worry about being too far out of the city. Taxis are really reasonable and very reliable - we did not experience any issues. A taxi to the 'centre' is about 40 km but only around £15. The shuttle bus ran regularly and we used it to get closer to the city - regularly getting a taxi from the first shuttle stop (Ibn Battuto Mall). The only thing to consider is the price of eating and drinking in the resort (you can eat much cheaper and with more variety outside of the hotel - but that is a long taxi ride away) - a pint of lager in the hotel is £7. But it is worth it - I would suggest the sports bar overlooking the small marina if you fancy a more laid back drink. Overall I was a lottle dubious about being so far out but considering the bustle and traffic of the city centre I was well pleased with my decision and would have no hesitation in recommending this hotel to anyone.

  • Stayed: June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ratchet4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
Rixos The Palm Dubai
#22 of 554 in Dubai
2,972 reviews
Show Prices
Show Prices
Show Prices
The Marina
JA Ocean View Hotel
JA Ocean View Hotel
#65 of 554 in Dubai
4,765 reviews
Jumeirah Zabeel Saray
#53 of 554 in Dubai
5,223 reviews
Show Prices
Show Prices
Show Prices

Been to JA Palm Tree Court? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Dubai
#13 On the Beach Hotel in Dubai
#21 Romantic Hotel in Dubai
#25 Spa Hotel in Dubai
#30 Luxury Hotel in Dubai
#113 Business Hotel in Dubai
Price Range: £158 - £693 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Official Description (provided by the hotel):
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Holiday Gems, Southall Travel, Booking.com, Odigeo, TravelUp, Travelbag, Travel Republic (UK), Expedia, Prestigia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, Cancelon, getaroom.com and 5viajes2012 S.L. so you can book your JA Palm Tree Court reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jebel Ali Palm Tree Court Hotel Dubai
Jebel Ali Palm Tree Court And Spa
Palm Tree Court Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing