My family stayed for 4 nights in January on our first trip to Dubai. It was the staff who made this place so special for us as they consistently provided friendly and considerate hospitality every day we were there. The rooms were clean and beds comfortable (which we are very fussy about), the location was very handy to the Dubai Mall, which we accessed with a taxi as it was just easier than getting across the busy main road. The taxis are so cheap and readily available as soon as you walk out the door that this was never a problem.
Breakfast was delicious and plentiful, and one night when we had dinner we were very impressed with the meals and service as it was out of their ordinary serving times. They were very accommodating, even to ensuring we had a good breakfast before leaving quite early even though they were still setting up. Nothing was too much trouble, I was particularly impressed with Annas who was just wonderful and will always remember his smiling face when I think of Villa Rotana.
Other positives were that it was quiet and we slept well; the pool was warm and clean; and check in and out was easy. Only negative was that the roll away bed for our son was very hard, but we sorted this out ourselves by using spare pillows to line it and he was very happy.
We would stay here again without hesitation and would like to sincerely thank the staff for making our first stay in Dubai a positive experience.
- Official Description (provided by the hotel):
- Villa Rotana-Dubai is conveniently located on Sheikh Zayed Road adjacent to DIFC and Dubai Convention Centre, 10mins away from the Dubai International Airport.Overlooking the Burj Dubai this hotel is perfect for business and leisure. The atmosphere and the ambiance embraces the uniqueness of local Arabian culture. Capturing the very essence of Dubai today, Villa Rotana facilities are sophisticated and contemporary, offering spacious and beautifully presented 118 studios and suites. ... more less
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- Also Known As:
- Villa Rotana - Dubai Hotel Dubai
- Hotel Rotana Dubai