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“Good hotel, great location” 4 of 5 bubbles
Review of JA Oasis Beach Tower

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JA Oasis Beach Tower
Ranked #42 of 544 Hotels in Dubai
Certificate of Excellence
Blackburn, england
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good hotel, great location”
4 of 5 bubbles Reviewed 14 August 2014

The oasis beach tower is a very good hotel for a family with children. On the plus side the hotel has big apartments which are very clean, the apartments are are fully equipped. The cleaning staff are very polite especially Lauren, she in particular was very polite and helpful. The pool is big and well managed with a jacuzzi and the gym is well equipped with a good view. The hotel has shops and restaurants and is perfectly located on the Jumeirah beach the walk area.
On the negative side, when I turned up at 7am with my family who had a sleepless flight over from England the staff at the front desk said we couldn't check in until 3pm. I recognised that this was done by my agent who should have booked the hotel from the day we flew out to dubai. The problem was that the staff member wanted me to upgrade to a premium suite which was available at extra cost. I didn't agree to this then after and hour of looking our options the man at the desk said a room had become available and would be ready by 10am. We waited in a waiting area until 10am nothing happened then we were told it would be 11am again nothing happened them I was told it would be 11.30 am again nothing happened, I eventually had to get angry as I felt I was being messed around. They them give me a room after my strong words. My point is if you are promising a customer that a room would be ready at a certain time then it should be ready at that time. Other negative was I asked for a marina or beach looking room when booking which was completely forgotten in the confusion of sorting my family out with a room. We got a room which faced another tower block. Other negatives is although not in oasis management control is that there is new hotel being built across the road from oasis beach tower and also behind oasis too which can make it noisy. The walk is full of nightlife but there is a lot of development going on which makes it difficult for cars to get through. Taxi drivers don't like dropping you off outside the hotel because they get stuck in the traffic so they drop you off on the back end of the hotel on a road which goes parallel to the walk. Another thing is that wifi is only available in the sitting area of the apartment not in bedrooms, in the modern day this is poor. I enjoyed my stat at the oasis beach tower and whole experience was generally good once the room thing was sorted out. I would recommend it to others and I'm sure in a couple of years once the building work and road works are sorted it would be a make the experience better.
Salim Patel, Blackburn, England

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PTLS41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten O, General Manager at JA Oasis Beach Tower, responded to this review, 17 August 2014
Dear Mr Patel,

Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Oasis Beach Tower.

I was extremely pleased to read that you considered the hotel to be suitable for families with children, as well as you found your accommodation to be spacious, very clean and fully equipped.

Although we will do our best to accommodate our early arriving guest and understand that our guests are tired after hours of travelling, unfortunately this cannot be guaranteed as it is always subject to availability and occupancy levels. You may wish to consider for your next visit, if you will be arriving earlier than the check-in time of 15:00hours, to pre-book your apartment one night prior to your arrival, to ensure it is immediately available on arrival and no delays would be experienced. I apologise for any inconvenience you may have experienced, and I can confirm that my team had done their utmost assistance to provide you an accommodation as soon as possible.

I would also have to say that the area where the hotel is located has been significantly developed continuously, and it appears to be a fast-evolving area where nowadays become a very popular tourist and local destinations especially because of some newly added attractions such as family entertainment and open-air cinema.

We appreciate the importance of Wi-Fi facility for all our guests, and at present it is available at the living and dining room areas of all apartments. We are currently reviewing our systems with a view to upgrading it in the future.

Lastly, please allow me to personally thank you for your kind words about my team and I am also happy to know that overall you had an enjoyable stay with us!

Once again, I would like to thank you for taking the time to post your review on TripAdvisor, and we look forward to having the pleasure of welcoming you back to JA Oasis Beach Tower in the near future.


Yours sincerely,

Torsten Obermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (301)
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English first
Dover, United Kingdom
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 August 2014

Spent 14 nights at JA Oasis Beach Tower and overall our experience was very enjoyable. The staff are particularly friendly and it is really worth making the effort to speak with them as they are a great source of information. The rooms were kept spotless and the small issues we encountered during our stay were well dealt with. We would happily recommend this great value hotel apartment, and suggest that any guest samples both breakfast and dinner buffets at least once.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TPW2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten O, General Manager at JA Oasis Beach Tower, responded to this review, 17 August 2014
Dear TPW2014,

Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Oasis Beach Tower.

It was very good to know that your overall experience with us was very enjoyable. My team is always recognized for their heartfelt hospitality, and we will work collectively to achieve our common goals; hence, I do appreciate your positive comments about them and I will definitely ensure to pass on this compliments.

I have also gratefully noted your kind words about the cleanliness of your accommodation, the value for money that we are offering, as well as the food served during breakfast and dinner in our very own Thyme restaurant.

Once again, I would like to thank you for taking the time to post your review on TripAdvisor, and we look forward to having the pleasure of welcoming you back to JA Oasis Beach Tower in the near future.


Yours sincerely,

Torsten Obermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 August 2014

I found the facilities, staff and ambience ideal for our family of five. Everyone of us had a wonderful experience. Three kids aged 13, 12 and 5 respectively all had a great time and my wife and I had a thoroughly relaxed holiday.

Room Tip: spacious and very clean rooms
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dele A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten O, General Manager at JA Oasis Beach Tower, responded to this review, 13 August 2014
Dear Dele A,

Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Oasis Beach Tower.

I must say I truly enjoyed reading your positive review about your overall stay with us. I was equally glad to hear that you and your family had a wonderful experience, and you also felt relaxed in the hotel at the same time.

Once again, I would like to thank you for taking the time to post your review on TripAdvisor, and we look forward to having the pleasure of welcoming you back to JA Oasis Beach Tower in the near future.


Yours sincerely,

Torsten Obermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brattholmen
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

We spent 4 Nights in Oasis Beach Tower, and we loved it! We were 2 families travelling together, 4 adults and 4 children (10-14 y.o.). The service at the front desk was Incredible. We were upgraded and had a huge appartement on the 35th floor, with a balcony facing the Palm. We arrived late at night, and was really surprized to see that there was free food in the kitchen! Bread, milk, water, softdrinks, cereals.... Also on departure, we had a late flight, and the hotel provided us with an apartement where we could shower and get changed. Hotel nice and clean, poolarea great for both children and adults. We booked transportation to and from the airport through the hotel, and the arranged for a minivan with driver to take us to Abu Dhabi. A great Place to stay! We really recommend JA Oasis Beach Tower in Dubai, and we'll be back! :)

Room Tip: High up with a balcony was great! Perfect to enjoy the morningcoffee with a beautiful view.
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Inemor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten O, General Manager at JA Oasis Beach Tower, responded to this review, 11 August 2014
Dear Inemor,

Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Oasis Beach Tower.

At JA Oasis Beach Tower, we provide our guests with an environment that captures the generous spirit of heart felt hospitality and casual luxury which is woven into our very fabric of being. I was also happy to read through your very positive and highly rated review, and I was equally glad to know that would recommend us to other travelers. I do appreciate your kind words about the hotel apartments and the facilities available, and I can assure you that an endless array of words can be summoned to describe the modern appeal of the hotel. The service to all our guests is of paramount importance to us, and I am always happy to see this reflecting as we managed to meet your expectations.

We are dedicated to creating lasting and genuine relationships with our guests, and I was pleased to read your kind words about my entire team which I do very much appreciated. I will ensure that your compliments are shared with them.

Once again, I would like to thank you for taking the time to post your review on TripAdvisor, and we look forward to having the pleasure of welcoming you back to JA Oasis Beach Tower in the near future.


Yours sincerely,

Torsten Obermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 2 August 2014 via mobile

Oases beach tower
This apartment hotel is a fantastic place to spend your vacation, the high raised building offers an astonishing view to the see side, Dubai Marina, and the Palm islands.
Our four bedroom apartment on the 45th floor was very spacious with clean modern furniture.
Internet is fast but only covers the leaving room, No bedroom coverage!
Reservation staff was very friendly and helpful, and hotel staff where efficient.
But they are not very flexible in late checkout!
Its right on GBR " The walk". Lots of restaurants around, and shops.
Highly recommended for family travelers.

Stayed August 2014
Helpful?
1 Thank Emad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten O, General Manager at JA Oasis Beach Tower, responded to this review, 5 August 2014
Dear Emad B,

Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Oasis Beach Tower.

It was a great pleasure to read through your review and I would like to thank you for your kind words about the hotel apartments which you found to be very spacious and clean as well as the beautiful views that you enjoyed during your stay with us.

I have noted comments and suggestions in relation to the internet and check out process. Your feedback is extremely important to us and as such I have shared your comments with the management team.

The kind compliments you have written about my team, who looked after you, are very much appreciated and I will definitely ensure that your compliments are passed on to them.

Once again, I would like to thank you for taking the time to post your review on TripAdvisor, and we look forward to having the pleasure of welcoming you back to JA Oasis Beach Tower in the near future.


Yours sincerely,

Torsten Obermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lagos State, Nigeria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

I stayed last summer with my family.Its a beautiful place with many beautiful tall building.The lights at night made the place look golden.The apartments look exactly the way they appear on the internet with neat beds and bathrooms with clean towels.So sad we had to move to another hotel in the center of Dubai after spending few days there.The place is good for couples who just want to have each other to themselves.

Room Tip: Choose a room anywhere,its all comfort!
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  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Oluwaponmile R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten O, General Manager at JA Oasis Beach Tower, responded to this review, 5 August 2014
Dear Oluwaponmile R,,

Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Oasis Beach Tower.

At the hotel, we ensure that we over deliver on all areas as we continue to work collectively to achieve our common goals by understanding all our guest needs, and as such as I was delighted to this reflecting from your very positive review. I am happy that the hotel apartments with all the facilities and amenities available met your expectations, as well as the hotel’s accessible location..

I hope that we will have the opportunity to personally welcome you back to JA Oasis Beach Tower in the near future, and once again thank you for taking the time to detail your experience with us on TripAdvisor.


Yours sincerely,

Torsten Obermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

I stayed last year in August with my family in a 4 bedroom deluxe apartment. The apartments are enormous (I have not seen apartments like this in the UK). The quality of furnishing was excellent and for such a large apartment the rooms were very clean. Previously we stayed in Golden Sands and this was 10 times better. We stayed on the 9th floor and had a balcony.

We could have made do with a 3 bedroom apartment (5 adults and 3 children) but had to book a 4 bedroom one due to our numbers which seemed a bit of a waste as the 4th bedroom did not get used. The beds are huge - we had 3 children and 1 adult sleeping in the Master bedroom.

A welcome pack was provided to get us started included some food, coffee, dishwasher and washing machine tablets etc. The staff were all professional and helpful.

Be aware that there was some building work going on directly in front towards the beach which is likely to go on for a while as I believe a tower is being built. So enjoy the views from Oasis beach tower whilst you can as I feel the new building will soon block the view.

The hotel has an on site swimming pool and provides towels etc to take to the beach opposite which is very useful. A daily shuttle bus also takes you to the Jebal Ali beach resort which has a huge clean beach and swimming pools - this was much better than the Jumeirah Beach Park. They also have go karting at the JA beach resort.

Overall an excellent stay and the family loved the apartment and service. We have in fact booked again for the end of July and are looking forward to our stay again, this time in a 4 bedroom Superior apartment.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Redlion_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten O, General Manager at JA Oasis Beach Tower, responded to this review, 30 July 2014
Dear Redlion_uk,

Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Oasis Beach Tower.

Your highly rated and positive review was very much appreciated, and I was happy to know that you would be staying with us again in the future. I am also proud of my entire team who indeed managed to showcase our heartfelt values and service with a smile for all our guests. We, as the JA Oasis Beach Tower team are all pleased to learn that we met your expectations on this occasion, and I am equally glad to see that you also managed to visit our sister property.

I have also noted your comments about the ongoing construction work opposite our hotel which was unfortunately beyond our control. I would like to express my sincere apologies for any inconvenience or discomfort caused during your stay with us.

I would like to once again thank you for taking the time to post your review on TripAdvisor, and we look forward to having the pleasure of welcoming you back to JA Oasis Beach Tower in the near future.


Yours sincerely,

Torsten Obermann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JA Oasis Beach Tower

Property: JA Oasis Beach Tower
Address: Al Sofouh Road | Dubai Marina, Jumeirah Beach Residence, Dubai 26500, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Dubai
#9 Family Hotel in Dubai
#40 Luxury Hotel in Dubai
#64 Romantic Hotel in Dubai
#93 Business Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — JA Oasis Beach Tower 5*
Number of rooms: 180
Official Description (provided by the hotel):
This sophisticated beachfront property with its iconic exterior, features 180 luxury serviced and self-catering apartments. The spacious apartments each have a fully equipped kitchen, living room and dining area plus 2, 3 or 4 ensuite bedrooms. Guests may enjoy stunning views over The Palm Jumeirah and Dubai Marina, restaurants, a swimming pool deck just steps from Jumeirah beach and access to the private beach at Jebel Ali Golf Resort. ... more   less 
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Also Known As:
Oasis Beach Tower Apartments Hotel Dubai
Oasis Beach Hotel Apartments
Oasis Beach Resort Apartments
Oasis Beach Tower Dubai

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