We arrived and could not get as room until after 2 pm. No problems, we stored our luggage. When we did get to our room we stayed four nights. 9th floor. Room was clean but bit small, and lighting rather drab. The room has stale air and no opening windows, so we started to get giddy. Air con works but sir is still stale. Perhaps a few pot plants woudl alleviate this somewhat. Wi Fi not easy to get. Breakfast next day was a buffet, (scramble to get a seat and find cutlery). Food was plkentiful and warm. Coffee however was not good. The staff in the dining area are not trained and second day asccused us of not paying. We told them three times our room number. Chasing us into the main lobby nd asrguing with us was embarrassing. On our departure the night before my husband settled the acount and asked for early morning wake up.....this never happened,. Upon leaving the reception wanted more money for hotel tax. We explained we had already paid, but she demanded more. We refused to pay more, as it is a clerical error on their system. Concierge was helpful.
There is a nightclub as part of the hotel, so maske sure you dont get a room near there as the music plays past midnight. The location is quite a walk from the train stations so you need to get a cab once you get off the trains.
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- Also Known As:
- Hotel Dhow Palace
- Dhow Palace Hotel Dubai