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“Unpleased”

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Smana Hotel Al Riqa
Ranked #413 of 545 Hotels in Dubai
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48 reviews from our community

Traveller rating
    2
    18
    10
    14
    4
See reviews for
6
15
10
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Nigeria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2014

I paid for 4 nights non refundable and it was the biggest mistake of my life. This hotel is not only a rascist hotel but has the worst customer service ever. I checked out same day i checked in because the service was bad and I felt i was in the most uncomfortable place on earth. I checked out same day I checked in and money was not refunded.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Ojeabulu E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 December 2013

Chose this hotel because of location, close to metro station. However, upon arrival, we were greeted with a sulky looking reception area person by the name of Christy. To be in that profession, someone who is friendly should be posted there, not a sulky looking one. First night we were so tired (after an 18 hour flight), but we did notice the loud disco music sounding from floors below. The next day, we asked for a room change but Christy suggested a room exactly one floor above. What difference would that make? If you ask for wake up calls, don't count on them because you will never be called. Best to set your own alarm. Breakfast is not appealing but convenient if you want to have something to eat before going out for the deal.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eoon888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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London, England, United Kingdom
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 March 2013

Spent a night here, customer service was non-existent, shower was faulty...well at least the bed didnt buckle as i tried to sleep...operative word 'tried'.

I was ready and up to leave at 7am, politely declining whatever breakfast experience they had lined up...I don't think ive checked outta a hotel so swiftly in my life.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mistah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhuj
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 October 2012

We Reached in morning 6'o clock we already requested for early check in but they disagree with that coz they said we dont have rooms after some time when we approached few times they asked us for 100AED if they dont have rooms then how can they give us the rooms by paying 100AED no up gradation nothing i dont know why the experience was so bad in the early morning ........

Room Tip: rooms are very beautiful but duty manager was rudely behaved..
See more room tips
  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank JavedKhoja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2012

Nice friendly efficient staff, nice clean and equiped room only negative was some music from the downstairs club after middnight.....good value for money.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank dylan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Smana Hotel Al Riqa

Property: Smana Hotel Al Riqa
Address: Al Rigga Al Rigga Rd | 26b Street, 31; Al Muraqqabat, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #413 of 545 Hotels in Dubai
Price Range (Based on Average Rates): £
Number of rooms: 98
Reservation Options:
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