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“Spacious and Clean”

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Savoy Crest Hotel Apartments
Ranked #233 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 17 April 2014

I am currently staying at the Savoy Crest Hotel and admittedly was somewhat phased by its external facade when we arrived from Abu Dhabi. This is the first time that I have done Dubai on a budget. We were advised by friends that Burjuman Mall had a better selection of sizes and goods in Chanel and we decided to stay here as it is walking distance only to be told that it is closed for renovation!! However, the reception staff were polite excellent and genuinely keen to serve which was pleasant and made up for the initial disappointment. The great selling point for this place is the size and airiness of the rooms and how they are absolutely spotless! The cleaning staff do a fantastic job and if this is the general standard of a non five star hotel then I think it makes more sense to save the money for shopping. There is a kitchenette that is fully functional with tea, coffee and even a large complimentary fruit basket. The only problem that I have had so far is explaining the location to taxis. Tell them it is next to London Crown 2 to avoid confusion. If the furniture was a bit less dated then I would definitely consider staying here again!!!

  • Stayed: April 2014
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Thank Saudijournalist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Crest Hotel Apartments, responded to this reviewResponded 25 April 2014

Dear Guest,

We appreciate your frank and genuine comments. All the staffs are encouraged to stretch and extend a warm and a heartfelt hospitality to all our guests.

We are glad that you have experienced and acknowledged the same. We look forward to welcome you back at the Savoy Crest.

Best regards,

Faroukh Sunny.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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127 - 133 of 302 reviews

Reviewed 13 April 2014

We are still at the Savoy Crest at the end of a week long stay and I have to agree with all the recent comments. This is an excellent place to stay. The staff are all so friendly and professional that it is impossible to fault them, from the moment we were collected at the airport, (definitely worth arranging), right through to this evening. Every time we walk through the lobby we are welcomed with a smile and "hello" from whoever happens to be there.

Breakfast is excellent, whether you want Asian, Arabic or continental and although we have yet to experience an evening meal we plan to do so on our last evening before flying home. There was a small maintenance problem with our fridge not working, but once we reported it the fridge was replaced within ten minutes. Now that is what I class as very good service.

We have a two bedroom apartment which is huge and certainly meets our needs,(including a large kitchen with fridge, freezer, new washing machine, microwave and cooker), although I do agree with one of the other comments that perhaps it could do with freshening up as some of the furnishings and fittings are not quite perfect. Having said that, this did nothing to detract from the overall impression of the hotel.

The fact that there is a large Spinneys supermarket within 10 minutes walk is great, as is the closeness of Burjuman metro station, again only a 10 minute walk away. This makes the location very useful.

All in all this is a hotel I would gladly recommend and would be happy to return to. And to top it all, there was a birthday cake waiting in our room as we arrived on my birthday. Not a bad way to start the holiday.

Stayed: April 2014, travelled with family
1  Thank MrHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Crest Hotel Apartments, responded to this reviewResponded 25 April 2014

Dear Guest,

We are so humbled with your kind and encouraging review posted on the Trip Advisor site. Thank you for the same and all the staff members are indeed elated.

We hope you return soon and we look forward to welcome you back at the Savoy Crest.

Best regards,

Faroukh Sunny.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

We have stayed about 4 nights at this hotel in March. It has a good location in Bur Dubai and is very near to two metro stations of Dubai. I recommend this hotel to families because of good facilities in its apartments.

Stayed: March 2014, travelled with family
Thank Ali T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Crest Hotel Apartments, responded to this reviewResponded 25 April 2014

Dear Guest,

Thank you for your positive comments posted on the Trip Advisor. We look forward to host you again at the Savoy Crest.

Best regards,

Faroukh Sunny.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014

This hotel is a real find, offering excellent value for your money.

Based on good TA reviews we decided to stay here, the hotel responded very quickly to our e-mails and their driver was waiting for us at the airport. We were greeted with glasses of fresh juice and check-in was fast and friendly. Our Studio room was clean and spacious with kitchenette, washer, microwave, coffee maker, 36” flat screen and a quiet AC unit. Plus an in-room safe large enough to hold a laptop, camera equipment and your other valuables. There was a couch/pullout bed and they even provide an electrical adaptor in case you forgot yours, and the free wi-fi was strong with no dropout. Plus lots of towels and toiletries in the bathroom, and the ladies will especially appreciate the ample counter space, make-up mirror, scale, hair dryer and extra phone there. There is an exercise room and swimming pool on the rooftop, where you can get a view of downtown Dubai and Burj Khalifa. There is a computer centre in the lobby where you can check-in and print out your airline boarding pass etc. Each morning we were greeted with the newspapers outside the door, and complimentary water was provided. Breakfast was just a delightful experience and will put a smile on your face, there was a large spread with something for everyone - fresh fruits, juices, cereals, cheeses, cold cuts, veggies, cakes, breads and jams, a large variety of Indian, Arabic and Western hot foods, and an omelette station. Plus bottomless coffee, chai and regular tea.

The Savoy Crest is very central and easy to return to after our daily jaunts, it is a short walk to local eateries, shops, Burjuman Mall, Spinneys supermarkets, Khalid Bin Waleed and Al Fahidi subways, and we even took leisurely walks from the hotel to the Creek, Basktakia, and Old Souk areas. We found the staff to be very courteous and attentive at all times and we remember Leah, Siddique, Abin and Reshma. I think that Management and Staff are doing a wonderful job and we have no hesitation in recommending Savoy Crest, you will not be disappointed.

  • Stayed: March 2014, travelled as a couple
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1  Thank mr_cruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Crest Hotel Apartments, responded to this reviewResponded 25 April 2014

Dear Guest,

We are so touched with your warm and heartfelt comments. All the staffs are indeed excited reading your kind and generous comments based on your stay experience at the Savoy Crest.

We shall treasure your comments very close to our hearts and look forward to hosting you again at the Savoy Crest.

Best regards,

Faroukh Sunny.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

This is my first time visiting Dubai and I was impressed with the quality and value the Savoy Crest apartment hotel. The kitchen is fully stocked with supplies and the in room washer and dryer is a great amenity. In addition, the service was top notch! I've stayed at many five star hotels where the service seems a bit tired. The service here is genuine and the free gifts are plentiful - passport cover, reusable shopping bag, bottled water. The only minor downside to the hotel is that the rooms are a bit dark and lacking natural light. With easy access to the metro and grocery stores, I would definitely stay there again!

  • Stayed: March 2014, travelled with friends
    • Value
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Thank kala587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Crest Hotel Apartments, responded to this reviewResponded 5 April 2014

Dear Guest,

Thank you for the positive reviews posted on the Trip Advisor. We are indeed very delighted to learn that you have experienced an incredible service with a high value.

All of us at the Savoy Crest appreciate the time you have spent to share your heartfelt hospitality with all .We look forward to welcome you back at the Savoy Crest.

Best regards,

Faroukh Sunny.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

Savoy Crest is a peach in the desert. We were blown away by the friendly staff that took care of all our needs. The room that we booked had a King bed and a sleeper couch for the kids but was extremely spacious and comfortable. There is a fully kitted kitchen which has a microwave, stove, full fridge and a washing machine which proved to be very useful after a long trip to Hong Kong, KL and Phuket.

The location of this hotel is very good as there is a bus/taxi stop just accross the road or the Burjuman metro station is a mere 500m away giving you access to most parts of the city. The hotel itself has a shuttle the goes to Jumeirah beach every morning as well. The Burjuman mall, although extremely exclusive is also within walking distance even in Dubai's blistering heat.

The real catcher for this hotel though is the food. The breakfast spread although not too large is a spread of Indian, Mediterranean and Arab cuisine is nothing short of devine. We also ordered room service during other times of the day and the food was excellent. The layout of the food may not be the best, but the taste more than makes up for it. I would without any hesitation stay at Savoy Crest the next time around.

  • Stayed: October 2013, travelled with family
    • Value
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Thank Mohammed V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Crest Hotel Apartments, responded to this reviewResponded 5 April 2014

Dear Guest,

We are really enthralled with your warm comments which have humbled us all. At the Savoy Crest we are very particular to ensure that all our guests are well cared for and as such we encourage our staff to stretch that extra mile for our guests.

Your mail has assured us that our mission was indeed met. Thank you. We look forward to host you again at the Savoy Crest.

Best regards,

Faroukh Sunny.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

We booked this looking for somewhere cheap for our short stay. We were very pleasantly surprised! We utilised the shuttle service and were picked up from the airport with no trouble. We were met at the hotel by friendly staff, a fresh drink and the offer of breakfast whilst we waited for our room. Our bags were taken up for us, and the room was huge! We were very happy - couldn't have asked for more :)

  • Stayed: February 2014, travelled as a couple
    • Value
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Thank Meg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Crest Hotel Apartments, responded to this reviewResponded 1 April 2014

Dear Guest,

Thank you for your warm comments which indeed have been shared with all the staffs. At the Savoy we are very particular to ensure that all the service aspects are intrinsically considered without cutting any corners.

Your posting confirms our SOPs are successfully executed and we really appreciate you for recognizing the same and sharing it with all.

We look forward to hosting you again at the Savoy Crest.

Best regards,

Faroukh Sunny.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Savoy Crest Hotel Apartments

Address: 10b Street | Al Mankhool, Bur Dubai, Dubai 29016, United Arab Emirates (Formerly Savoy Crest Exclusive Hotel Apartments)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #233 of 556 Hotels in Dubai
Price Range: £63 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Savoy Crest Hotel Apartments 4*
Number of rooms: 112
Official Description (provided by the hotel):
Spread out in studio suites and one bedroom suites. Savoy Crest Hotel apartment in Dubai is offering luxurious range of facilities and services. In total Savoy Crest offers 84 Studio suites and 28 one bedrooms suites, each of which is spacious, well decorated and features a range of modern comforts. Ideal for families and long-staying guests. Our one bedroom and two bedroom interconnecting suites feature separate sleeping, living and dining areas with a fully-equipped kitchen. Business and leisure travelers will find all they require in our serviced Dubai apartments, with complimentary high speed internet access, as well as multi-channels TV with a DVD player. Our rooms are fully equipped with all the great amenities you would wish for ... more   less 
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