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Savoy Park Hotel Apartments
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Reviews (335)
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All reviewsbur dubaial fahidi stationrooftop pool and jacuzzimetro stationburjuman mallsmall kitchenstudio apartmentmin walkmeena bazaarwashing machinebreakfast spreadgreen linesofa bednice balconydecent hotelvery comfortable staycleaned every day
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Reviewed 15 January 2013

I had stayed in this hotel for a week during a busines trip in March 2012. The hotel is in a quiet and convenient location in Bur Dubai. A few minutes walk from super market, restaurants and the metro station. Taxis are available right at the entrance. The hotel is well maintained. Rooms are clean and spacious. Each room has a decently equipped kitchennete. Internet is free and fast. Pool and Jaccuzi at the rooftop are nice. Breakfast was good with Indian, Lebanese and Continental varieties. Frontdesk staff are very friendly and helpful. The desert safari arranged by them was fabulous and good value. Overall it was a great stay. I strong recommend this hotel to anyone.

  • Stayed: March 2012, travelled on business
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1  Thank Vanderluzt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Park Hotel Apartments, responded to this reviewResponded 23 April 2013

Dear Guest,

Thank you for expressing your views on Savoy Park on the Trip Advisor.

We are indeed very happy to recieve your comments and have promptly shared it with all the staff members at Savoy Park. We look forward to welcome you back .

Best regards,
Faroukh Sunny.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2013

The Savoy Park was an amazing budget hotel. I picked it after checking reviews on Tripadvisor and my friends and I had blast. All my fears were laid to rest. The staff were extremely polite. Best of all was Rojemon (i hope i got his name right). He was amazing, so polite and helpful. Made us feel special. It was also my friend's birthday on the 1st of January and the staff threw us a mini surprise party complete with cake, birthday sing and balloons. The pool, jacuzzi and sauna were top notch (just a little small but in great condition).The location was one of the great things about Savoy Park. It is a few minutes walk from Spinney's (24 hour supermarket), the metro station (Al-Farhidi) and Burjumman Mall (20 minutes walk). It is also close to a few simple malls, Shoe Mart and other decent stores. It is also an area where numerous taxis pass by. It is also a very quiet area.
The room was spacious, clean and very comfortable. Provision of free wifi made our lives really comfortable. The TV stations were also free. The rooms were cleaned really well every single day no matter how late we requested (once we slept in and went out at 6pm and came back to a clean room). Waiting for the hot water for 20 minutes before getting into the shower was not such a bother. The hotel supplied us with an electric burner, electric kettle and toaster. We also had plates and cutlery in the small kitchenette attached. On arrival, the glass of cold juice offered was very refreshing and was the beginning of the hospitality showed to us.
All in all, I loved everyday spent is Savoy and I am definitely going back there in December 2013. I honestly do not think this review has done Savoy Park any justice. Once again, a shoutout to Rojemon(sp?) and all the staff who made our stay in Savoy Park a great one.

  • Stayed: December 2012, travelled with friends
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1  Thank Amethyst234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Park Hotel Apartments, responded to this reviewResponded 23 April 2013

Dear Guest,

Thank you for your lovely feedback on your stay at Savoy Park on Trip Advisor. Your candid comments have positively charged us and motivated us to raise the service bar even higher.

We have passed on the compliments to all the staff members and also to Rejimon at the Front desk. It was our pleasure to serve you and ensure that all your comforts were suitably met.

We really look forward to welcome you back in December this year if not earlier.

Best regards,
Faroukh Sunny.
General manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2013

Overall, this hotel is of really good value. And would recommend and stay here myself when needed. Below I will outline the reason why I like it.

Good:
- The entire staff is fantastic. They are well dressed, knowledgable, courteous, and importantly they remember your name all throughout the stay with warm greetings at each passing. Even housekeeping says hello and knows my room.
- Rooms are very very clean as many have mentioned. I think not having carpeting helps.
- Eco conscious
- All rooms have full kitchettes with dishes and utencils. Full fridge, toaster, water boiler, oven, stove, microwave. keep in mind this property were originally studio apartments.
- free liter water daily.
- power outlet adapter for international prong types provided. Note, Dubai is on 240v. Make sure your device can handle 240v or buy a 240v to 120v down-convertor before coming.


Help needed/recommendation:
- Though the room was very clean. The hotel does show it is aging...though not all in the common areas one would expect. They did do a nice job to paint nicely and bring in nice furnishings (bed, desks, tv, bed sheets, curtains, etc), though I think they forgot about the seating and pillow upholstery. The coverings are chenile type fabric on the chairs, couch, and pillows, so as you know when they wear its starts to give some minor bald spots. Not a big deal, but wanted to point it out.
- Bathroom fixtures does show its age too. Though I think it has more to do with the older plumbing. I see minor rusting pipes, some mold around trims, dried up/cracking caulking, dirty toilet sprayer/nozzle (or bidet??).
- No hair dryer

Hotel Services feedbacks:
- The dining area - While there, I thought it was only used for the breakfast service as other meal services (lunch, dinner) was not indicated by anyone. Rest assured, the Coffee Room is open from 0700 to 2330. Menu is also in the room for room-service orders. Anyways for breakfast, it is a buffet. Typical Americanized breakfast items..and couple of local dishes. Love the mango juice. Not bad and would do it again (35 dhs).
- Pool/jacuzzi/sauna - Pool is nice and have no complaints. The outdoor hot tub is small but has decent jets, however the all important temperature is fixed and cannot be increased/decreased. I'd say the temp was about 90 degrees...yes 90! maybe lower. Also, the jet timer is behind the towel counter and the attendant has to reset the 10 min timer for you - no self service. The sauna is in the bathroom - I didn't get to fully use it as it kept shorting out (trip circuit breaker) and shutting off about 5-10 min. oh well.
- Full laundry services - (no not free). however, there is a laundry room in the basement for your use, and the detergent is provided free.
- Front desk provides currency exchanges, etc.

Room Tip: Sides and back facing rooms have no view (nor balconies), but neighboring apartments. But was quiet. The front facing rooms face an open field and street and have balconies. These might be more premium rooms, not sure.
  • Stayed: December 2012, travelled solo
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1  Thank XplorerMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Park Hotel Apartments, responded to this reviewResponded 23 April 2013

Dear Guest,

Thank you for your excellent evaluation of Savoy Park on the Trip Advisor. It was indeed a pleasure to read the review and we have passed on the compliments to all the staff concerned.

We have alerted our Engineering head on the maintainance observations made by you . Discussions have also been had with our interior designers on how best the rooms could be refurbished in the near future. Based on you comment we have placed a menu stand at the restaurant entrance so that all our guests could be made aware of the All Day dinning menu served throughout the day.
The Sauna and the Jacuzzi have also been improvised upon as per your observations.

We really appreciate your comments which have assisted us to make some positive changes.
We look forward to welcome you back at the Savoy Park.

Best regards,

Faroukh Sunny.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2013

Decided to go to Dubai very last minute for New Years Eve and wanted to stay on a budget and came across this hotel. After reading reviews and time running out to find a place, we took the plunge and booked it. We were impressed with this place. We arrived and were met with warm friendly smiles and seasonal salutations. I had booked a double room and our room had two singles. We asked what had happened and somehow there was a misunderstanding and our room was given to someone else. They said they would see what they could do tomorrow to accommodate us and apologized. I said we should perhaps get a free breakfast and they said that they would talk to the manager. Great evening out seeing the new year in with amazing fireworks. Next morning received phone call that a double room was available. We decided that we were already settled and only had two more nights. They offered free breakfast for the rest of our stay. Breakfast was a nice variety of Indian cuisine as well as fresh fruit, cheese plates, humus, omlette, cereal etc. If they did not have it on display they would accommodate you. Very friendly and courteous. Hotel was in a good locations for us close to two metro stations and taxis around if you wanted one. Room was large, a little outdated but very clean and linen crisp and white. Had problem the one day with internet access and the engineer was at the door within 5 mins. Can not fault this service. Clearly it is a popular hotel as it was full with people from all walks of life. Would certainly stay here again.

  • Stayed: December 2012, travelled as a couple
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1  Thank canadianinriyadh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Park Hotel Apartments, responded to this reviewResponded 23 April 2013

Dear Guest,

Thank you sharing your stay experience at Savoy Park on Trip Advisor.

It brings us great joy to learn that you have given us a good rating and all our staff members join me to appreciate your efforts to article it on Trip Advisor.

We look forward to welcome you back at Savoy Park.

Best regards,

Faroukh Sunny.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2012

A perfect stay, and i will use this hotel next time as well. Close to evrything, and they was very helpfull, and will do evrything for a perfect stay. A small gym and swimmingpool. We lived here for 3 nights.

Room Tip: Gym and swimmingpool.
  • Stayed: January 2012, travelled as a couple
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1  Thank RoyMorten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faroukh S, General Manager at Savoy Park Hotel Apartments, responded to this reviewResponded 5 May 2013

Dear Guest,

Thank you for your generous comments of Savoy Park on the Trip Advisor site.

Your high ratings have been shared with all the staff members who are really delighted.

We look forward to welcome you back at the Savoy Park.

Best regards,

Faroukh Sunny.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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