Booking a room was a great way of avoiding jet lag on a long haul flight to Australia. The hotel room was fine but the 'meet and greet' arrangement did not occur and signage at airport is poor if you need to find the hotel on your own - airport staff I asked re directions did not know where the hotel was located - however, if you know where you are going, I assume it does not matter if the 'meet and greet' does not occur as planned. I found the man at reception desk unconcerned about fact it had taken me nearly an hour to find the hotel - after a long flight, this was a precious hour for me - I was tired and I only had 7 hours before my next flight - the chance to sleep was a luxury - his view was that the plane had landed at another gateway - however, when I departed the hotel, a very helpful young staff member helped me with my bag and where to find the correct gateway - it was a lovely gesture and I very much appreciated his helpfulness.
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