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“Fantastic service, nice hotel, horrible room design”
Review of Manzil Downtown

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Manzil Downtown
Ranked #29 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed 20 March 2012

We received stellar service for the whole visit! The hotel is beautiful and the rooms are nice and fairly large with comfortable beds in which we slept quite well. But....the room design is terrible. The bathroom is in the middle of the bedroom with only thin glass walls and door separating the toilet activities from the rest of the room, affording you zero privacy. Same deal with the shower. So, I would not recommend these rooms for anyone but couples. Otherwise, it would make for some very awkward situations. We were there as a couple and would definitely stay there again due to all of the great things the hotel has to offer. We had been paying a corporate rate which included free breakfast. The breakfast was tasty with a wide variety including made to order omelettes! On our last day, we had to check out at 5:30 am so they brought breakfast to our room at 5:00 for free. The location is great; right across the street from the Dubai mall. And it was 5 star service!

  • Stayed: March 2012
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1  Thank jaconnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 March 2012

Nice boutique hotel in the downtown area. Very close to the Dubai Mall, Burj Khalifa and The Palace Hotel. Rooms are nice and cozy. Rooms have open bathrooms (little too open for comfort). Breakfast and food is ok and sufficient. The room we stayed was facing the Burj Khalifa so the view was excellent.

Room Tip: Select a room facing the Burj Khalifa
  • Stayed: November 2011, travelled as a couple
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Thank ShravS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2012

I stayed at the Al Manzil hotel in Dubai for two weeks on a business trip.
It is in an excellent location as it is a short walk to the Dubai Mall where you can get a large variety of food and if you don't mind walking it is close enough to the Burj Khalifa.
The room I was in was very comfortable and well serviced and the staff were extremely friendly. Also the breakfast menu had a good variety of food likewise the afternoon and evening meal.
I would definitely recommend this hotel to anyone visiting Dubai

  • Stayed: March 2012, travelled on business
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Thank RGB67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2012

Plus:
Location - about 400 metres from the Dubai Mall (a beautiful walk through the Palace Hotel grounds and then either through the Bahir Mall or around the lake). A lovely stroll in the afternoon for coffee and cakes at Magnolia Bakery or the Armani Caffee, and again in the evening at one of the numerous and varied restaurants at the mall.
Staff – first-rate: always anticipating our needs and always genuinely welcoming. A credit to the hotel and management.
Internet – this was a working holiday for us, and we were pleased to discover that the hotel is now served by free wifi throughout; we could even access the internet from the pool area. While not as fast as our connection at home, it was easily adequate for our needs and totally reliable; we enjoyed 100% up-time during our week’s stay.
Minus:
Pool – pool area is badly designed and too small. Only eighteen loungers serve the whole hotal, causing queues to form at busy times; there is not even a grassed area to lay towels as an alternative. The excellent pool staff do their best, but there is tension at times, and problems are inevitable. Another dozen loungers should be brought in and would not cause overcrowding.
Room – much has been written regarding the room layout. Imagine a normal hotel room, then imagine the walls removed and you will get the idea. No privacy is possible at all in the bath; the shower and toilet are surrounded only by semi-opaque glass. There are times when even the most intimate of couples want their privacy, and this needs to be respected. It is a little like sleeping in a bathroom – the strange gurgling noises occasionally coming from the wash-basin not helping our sleep. The temperature of the room is set too low in our opinion. It is not possible to heat the room higher than this low limit meaning we needed to wear warm clothes while in the room. I do not understand why we should not be able to turn up the heat is we are cold. On the plus side, the room was of good size, had a large and very comfortable bed, and had a good range ot TV channels.
Overall:
An excellent hotel in its class representing good value for money. We would not hesitate to stay here again when choosing this location and price band.

Stayed: March 2012, travelled as a couple
Thank vivalasvegas_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2012

I stay in this hotel on my business Tripp to Dubai. T me this is a great location. Close to Sheikh Zayed Road and only 20 minutes for Internet City or Media City. Plenty to do after work hours with Dubai Mall only a 5 minute walk and Souk Al Bahr even closer for a mix for restaurants.

Rooms always spotlessly clean and staff very attentive. nice outdoor courtyard to relax all in all highly recommended.

  • Stayed: March 2012
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Thank Travellingsalesguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

I dont know how the rest of you do if you need to go to the toilet ( that in this case is made of glass and is in the room...) in the middle of the night but when i do it sounds a little... And afterwords i really would like to wash myself before i go to bed again i hope you all do so... Doing that without waking upp my wife was impossible due to the stupid layout of the room. Very strange... Otherwise it was a nice hotell at a good location and a lovely view of Burj Kaliffa! But value for the money it wasnt. I paid almost 1000 Dirhams a night without breakfast and i know i could have get another similar hotell a less cheaper than that in the same area...

  • Stayed: March 2012
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Thank jonnyvikstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

This hotel is very conveniently located near the Dubai Mall. Excellent service and the staff are always friendly and have a smile on their faces. Our check in and check out was hassle free. The Nesessaussi grill is a very comfy place to relax with a nice drink and some good food..the live music was nice and not in-your-face. They have a lovely swimming pool on the 1st floor - very nice for people like me who are just learning how to swim!! Beautiful views of the Old Town. The Dubai Mall is just a 5mins away and you can walk through the very quaint Souk Bahar to access the mall. We will definitely stay here again when we visit Dubai next.

  • Stayed: March 2012, travelled as a couple
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Thank TravellerDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manzil Downtown

Address: Mohamed Bin Rashid Boulevard | The Old Town, Downtown Dubai, Dubai 114822, United Arab Emirates (Formerly Al Manzil Hotel)
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dubai
#25 Romantic Hotel in Dubai
#26 Luxury Hotel in Dubai
#40 Family Hotel in Dubai
Price Range: £135 - £407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Manzil Downtown 4*
Number of rooms: 197
Official Description (provided by the hotel):
Manzil Downtown is an upscale boutique hotel with a contemporary Arabesque design offering engaging service based on Arabic hospitality. Centrally located on Mohammed Bin Rashid Boulevard, the gourmet dining district of downtown Dubai, Manzil Downtown is within walking distance of The Dubai Mall and Burj Khalifa. The hotel provides a stylised hub for today's social explorers, energised by being at the heart of things, combined with a unique and efficient meeting space for business guests looking to make an impression. Technology is embraced throughout the hotel to facilitate the efficiency, convenience and opportunities demanded by an active, modern life. Please note that all rooms are non-smoking. ... more   less 
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Also Known As:
Al Manzil Dubai
Al Manzil Hotel Dubai
Hotel Al Manzil

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