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“Friendly Staff Great Location”
Review of Manzil Downtown

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Manzil Downtown
Ranked #26 of 545 Hotels in Dubai
Certificate of Excellence
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Friendly Staff Great Location”
Reviewed 2 July 2014

Stayed for seven and enjoyed our time there. Hotel is a little dated but very clean and we'll kept. Roos are large and beds are very comfortable. Just a short walk to the Dubai Mall and very friendly staff who will go out of there way to help you is you need help. The staff make it very easy booking your tours at the front desk and help with any questions you may have. They have three different restaurants and are very reasonable priced and have a large selection of food choices. We will be back to stay here we enjoyed our stay. Keep up the great work you were an amazing bunch of staff. Highly recommend.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RossJenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Manager at Manzil Downtown, responded to this review, 3 July 2014
Dear RossJenny,

Thank you for your message we were delighted to hear that you enjoyed your stay. We were especially pleased how happy you were with the team and the service that they provided and will be sure to pass your comments on to them.

We look forward to welcoming you back on your next visit to Dubai.

Kind regards,
Daniel
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (294)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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English first
New York City, New York
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 June 2014

Arrived at 8 AM our room was available, so good point. Very nice staff, and concierge.
Not huge hotel just the perfect size to be considered as a human being
Great location, can walk to Dubai mall, takes around 15 minutes by foot, can go see Burj Khalifa fountains at night just go through the hotel across the boulevard.
Rooms are big, style is arabic, very clean, did not find the hairdryer though, got patch chocolate at night, should put electrical curtains. Have all countries channels. Fitness center is good size is efficient, got TV s.
Got a shish bar made as a riyad so at the center, no sun its cool. opens tip late
Pool is very cold, that's a negative point it should be warmer , got the lenght to swim but should be oriented face to Burj Khalifa
Did not try breakfast a Starbucks is located next door, on the other side of the sidewalk you got a Paul bakery and a Baguetine

I will go back there, and definitely promote this place

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agathe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Manager at Manzil Downtown, responded to this review, 2 July 2014
Dear Agathe L,

Thank you for your comments, we really appreciated the time taken to share your thoughts on your recent stay and were delighted to hear that you enjoyed your stay.

Thank you for the feedback regarding the pool, we do keep the temperature maintained between 27 and 30 degrees, however I will follow up and check with the team if we faced any challenges, however that said, it can feel cold given how hot it gets during the day.

Thank you once again for your comments and we look forward to welcoming you back on your next visit to Dubai.

Kind regards,
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 June 2014

Stayed 2 nights on our way to Amsterdam, Room was clean and bed comfortable, we had a view of the Burj Khalifa from our window, Just a short walk to the the Dubai Mall, satf were friendly and very helpful, good breakfast in the morning

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sambo_64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Manager at Manzil Downtown, responded to this review, 2 July 2014
Hi Sambo_64,

Thank you for the wonderful comments, we were delighted to hear that you enjoyed your stay with us and look forward to welcoming you back on your next visit to Dubai.

Kind regards,
Daniel
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Coffs Harbour, Australia
Level Contributor
171 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 27 June 2014

Booked online choosing a suite with car pick ups and breakfast included as a final special treat for my partners birthday trip. Twice before arriving we were sent emails suggesting we book a car pick up for $x so I had to explain our package included the pick-ups. Once well I could forgive, but twice?! We were picked up and the rooms, breakfast and staff were excellent. They are also in the process of refurbishing so check where you'll be as we met some people who had been moved to a different hotel due to the renovation. We had a suite looking out at the Burj Kalifa so view was good and we could see part of the water show from the room too.

Room Tip: View of the Burj good but that's also the traffic side if you don't like a traffic hum. Doub...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Manager at Manzil Downtown, responded to this review, 28 June 2014
Dear CherylDD599,

Thank you for the review, we were delighted to hear that you enjoyed your stay. My apologies with the confusion with the airport pick up, however I was pleased to hear it was resolved in the end however will still follow up with the team.

You are correct about the refurbishment, the hotel will be closing from the 1st July and will re-open at the beginning of November, so please make sure you come back to see the new look.

Thanks again for the review and we look forward to welcoming you back.

Best regards,
Daniel
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Adelaide
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 June 2014

Located near the Dubai Mall, this hotel provides very comfortable accommodation with our room having a view of the Burj Khalifa. The excellent buffet breakfast and courtyard make a very pleasant start to the day. The staff are very helpful - the airport transfer driver (Najeet?) and front desk staff provide exceptional levels of service. I would love to stay here again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MargaretAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Manager at Manzil Downtown, responded to this review, 28 June 2014
Dear MargaretAdelaide,

Thank you for the lovely comments, we were delighted to hear that you enjoyed your stay with us and that all the team took great care of you.

We were very pleased to hear that you would love to stay again, please just let us know when you are thinking or returning again.

Kind regards,
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington Beach, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014

This hotel was beyond our expectations, we knew in Dubai the service is at his top, in for sure we recommend this hotel, depend on the suite but you have a view on Burj Khalifa, the highest tower of the world. The swimming pool is kind of small but it's not a big point, the chichas are really good, i recommend you the apple flavour ;) the rooms, my god, big rooms, huge bed, perfect for a couple with shower and bath. We arrived kind of earlier and they had us a room really quickly, while we were waiting for the room the offered us a coffee for my boyfriend and i had an apple juice.. my god (once again), the best apple juice i never had !

Anyway, a must see, and if you dont have a car, you're really close to the dubai mall, and here i recommend you to eat just in front of the dubai mall show funtains.. We were to las vegas before and the funtains show of the Bellagio look really small compared to this one.. AMAZING :) And i need to point the service, the best !

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NinaMoccha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Manager at Manzil Downtown, responded to this review, 24 June 2014
Dear NinaMoccha,

Thanks for the fantastic review, we were delighted to hear that you and your boyfriend enjoyed your stay with us and that all the team took great care of you.

The view of Burj Khalifa is amazing and we never get bored of seeing it ourselves and the fact the fountain show is only a short walk away, we agree that our guests are in a great location.

Please let us know when you are thinking of returning as we look forward to welcoming you back.

Best wishes,
Daniel
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Northampton, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 June 2014

A very well placed hotel, located next to the Mall and in walking distance from the Bur Khalifa. The rooms can be a bit odd as they are open plan but if you don't mind see through bathroom walls you're in for a treat.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rimsey84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Manager at Manzil Downtown, responded to this review, 24 June 2014
Dear rimsey84,

Thank you for the comments, we were delighted to hear that you enjoy the hotel. You will be pleased to know that the hotel will be closing on the 1st July for a full refurbishment and as part of the renovation, we will be closing the bathrooms to increase their privacy.

Please let us know when you are thinking of returning as we would love to show you the finished product.

Warm regards,
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Manzil Downtown

Property: Manzil Downtown
Address: Mohamed Bin Rashid Boulevard | The Old Town, Downtown Dubai, Dubai 114822, United Arab Emirates (Formerly Al Manzil Hotel)
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dubai
#24 Luxury Hotel in Dubai
#25 Romantic Hotel in Dubai
#40 Family Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Manzil Downtown 4*
Number of rooms: 197
Official Description (provided by the hotel):
Manzil Downtown is an upscale boutique hotel with a contemporary Arabesque design offering engaging service based on Arabic hospitality. Centrally located on Mohammed Bin Rashid Boulevard, the gourmet dining district of downtown Dubai, Manzil Downtown is within walking distance of The Dubai Mall and Burj Khalifa. The hotel provides a stylised hub for today's social explorers, energised by being at the heart of things, combined with a unique and efficient meeting space for business guests looking to make an impression. Technology is embraced throughout the hotel to facilitate the efficiency, convenience and opportunities demanded by an active, modern life. Please note that all rooms are non-smoking. ... more   less 
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Also Known As:
Al Manzil Dubai
Al Manzil Hotel Dubai
Hotel Al Manzil

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