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“Great Location - Poor Service”
Review of Astoria Hotel

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Astoria Hotel
Ranked #332 of 550 Hotels in Dubai
Melbourne, Australia
Level 4 Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great Location - Poor Service”
Reviewed 20 May 2014

I stayed in this hotel for 2 nights with my daughter on our way to Europe. This place is ideally situated in the heart of the old Dubai and give you an easy access to the creek, the markets and the metro lines.
Rooms were OK for 2 nights but nothing fancy either.
Service can be improve... a lot (unless you're a Russian man and you then get a special treatment for breakkie -true!) as I got left stranded for 1.5 hour at the airport waiting for the driver.
Breaffast is a farce and the staff in the dining place does not you make very welcome... unless you're Russian.
Yes, there is a Club with loud music at night so make sure you get a room high up in the building.
Rooftop pool? Still looking for it but othewise a decent and clean place in a excellent location.
Bottom line: Would stay again for excellent location / price but for a max of 2 nights

Room Tip: High up in the levels Non Smoking
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yann-in-Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
mumbai
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 April 2014

YOu cannot take your family to this place due to pub attached with it. Its centrally located in bur dubai but the management and their owners have spoiled the name due to pub which is more of pickup point. I just couldnt hide myself from my family for this embarassing moments while entering the place. For business and individual its ok to stay but for family its not good. take a alternative.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tirath s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Dubai hotels

Surat, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 February 2014

Our very first tripe & thank God nicely treat, very fine service
Thank's Mr. divyesh [ Jalaram tour & travel -SURAT. India.]
in hotel very nice with 7-9 Item's breakfast . cleanness , room service , reception service, transportation timing perfect, each day car driver is so nicely treat with us , as we are in INDIA!,
SHOPPING MARKET VERY NEAR , & my suggestion don't go separate like [ only hotel booking & side seen self manege .,, like this DIN'T please ] complete package including all : like - Breakfast, lunch , dinar, all place entry , transportation .

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hiren2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 5 Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 February 2014

The location of the hotel is good since it is close to Meena bazaar which had good pure veg indian food options close by. It was also close to Ratan's- the perfume store. Room decor and size were just average. The indian breakfast served in the restaurant was nice. Loved the restaurant ceiling. very kitschy. All in all, take the hotel if you are going to be out through the day.

Had gone in 2009

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Junkeatarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
456 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 22 January 2014

I thoroughly enjoyed my stay at the Astoria Hotel. All the staff at the hotel were very helpful and polite. I felt very much at home at this Hotel. Christopher and Niel at the Receiption were really very helpful in anything that you asked. In the receiption there were a few massage chairs. We happily sat on them for a 3 minute massage of 1 AED. The rooms were neat and clean and the bell boys were very good too. Any time in the night we could go shopping to the near by shops at Meena Bazar. Being an Indian I enjoyed their breakfast specially the masala tea. On Thursday and Friday nights be prepared to listen to loud music blasting away till the wee hours in the early morning.

Room Tip: My room was facing the road. I think most of the rooms face the road but with the curtains drawn it...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zarin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 January 2014

Upon my arrival in the UAE, We were picked up from the airport by a smartly dressed driver of the hotel. Then we reached the hotel and at first glimpse we were assured that we are going to see the real Dubai!
The reception and services were well equipped, the children were well looked after by the concierge. We got a chance to choose our rooms and then we were guided to them by our concierge.
The room services were handy and punctual, they were very tidy and knew how to do their job well.
The rooms itself were quite well regardless the fact that they were a bit old fashioned. The beds were comfy and the wifi service was good. The toilets were spacious and were up to standards.
The location of the hotel is what matters the most, its in the heart of the city, in front is a big bazaar called Meena bazaar, behind is the bur Dubai bus station, nearby is a big Carrefour hyper market... (For Bollywood fans, this is the place where a scene from Fool & Final and many others were shot) and there is a abara station nearby. (Abara is a boat used in Dubai to cross the creek).
In brief, this hotel is for the families who want to experience the daily life of Dubai and i will suggest you to stay in this hotel for a few days if you are planning to move into Dubai.
Very well, all is said.
Cheers and enjoy your stay!

Room Tip: Ask the concierge! They know it better than the reception!
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank The_Creator1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rome
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 December 2013 via mobile

I book a room for 4 nights starting 21st Nov 2013. I was offered complimentary pick up and drop from the hotel. The reception staff were brilliant worked professionally under the front desk manager Mr Alankar Bokar. There was always a friendly smile and assistance offered and nothing was too much trouble. The reception staff is always helpful.My room was situated on the 2nd floor,just front of the lift. There was a fridge , TV and hot water running 24*7 . The room was very clean and room service was excellent. The room was cleaned dally mostly while I was out and I left an assortment of items in the room none was ever touched. The staff at this hotel are very honest so nothing to worry about. Breakfast was good either not so much varitey but quality is good.i want to thanks to mr sandeep,the manager of restaurant. The locality of Astoria was great.many restaurants, shops and very close to the Abra & Metro stations. The large supermarket Carrefour was just a few minutes walk away.I would like to thanks Mr Alankar and his team mates for such a wonderful experience.next time sure come with my family......

Stayed November 2013, travelled solo
Helpful?
4 Thank rajeev123rome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Astoria Hotel

Property: Astoria Hotel
Address: 34 St | Al Souq; 26 Street, 17, Dubai 457, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Creek
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#143 Spa Hotel in Dubai
#157 Business Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Astoria Hotel 3*
Number of rooms: 95
Official Description (provided by the hotel):
Only a 2-minute walk from Dubai Creek, Astoria Hotel offers air-conditioned rooms and 4 restaurants. It is within 5 minutes' drive of Bur Juman Mall. Free private parking is available. The rooms at Astoria Hotel are equipped with a work desk and cable TV. Each has a mini-fridge and a private bathroom with a hairdryer. Ironing facilities are provided. Tex Mex cuisine and live entertainment can be enjoyed at the Pancho's Villa restaurant and night club. There is also an Indian eatery and an American-style restaurant with a 3-course menu. Astoria can organise shopping excursions to the local malls and souqs. Desert safaris and creek cruises can also be arranged. Dubai International Airport is 20 minutes' drive away. Bur Dubai is highly rated by guests for: history, hiking, excursions ... more   less 
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Also Known As:
Astoria Hotel Dubai

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