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“Would never stay anywhere else!!!” 5 of 5 bubbles
Review of Raffles Dubai

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Raffles Dubai
Ranked #2 of 544 Hotels in Dubai
Certificate of Excellence
Odenton, MD
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Would never stay anywhere else!!!”
5 of 5 bubbles Reviewed 29 November 2012

We stayed here for 2 nights while in Dubai and we could have spent a week. From check in on the private Club floor to check out, everything was fantastic! The hotel is an icon in Dubai and very close to the airport. The club lounge had great little snacks during the day and amazing canapes during the evening. The rooms are huge and opulently furnished. We had a great view of the Dubai skyline and the Burj Khalifa. The terrace is very roomy though it was a little too warm to enjoy it. Other reviews mentioned that the pool area was small and could get crowded. I agree that it is on the small side, but it is well equipped and laid out nicely. There were lots of loungers and the water was kept nice and cool. There was ample poolside service as well. We loved our stay and were treated with respect and honor. We can't wait to return.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank glory4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 5 December 2012
Thank you for taking the time to post your review on TripAdvisor.

I was delighted to read that you enjoyed your stay and that you found the rooms opulently furnished. Furthermore, I was pleased to note that you had the pleasure of facing the Dubai skyline and view of the Burj Khalifia.

I trust you had a smooth onward journey and I look forward to welcoming you back on another occasion.

Sincerely yours,

Peter French
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,171 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Pristina, Kosovo
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 November 2012

My girlfriend and I recently celebrated 5 years together by taking a trip to Dubai. From the moment we checked in, until the moment we checked out, this hotel was exceptional. Without doubt the finest hotel we have ever stayed in.

The rooms are incredible. They think of everything. The mattress, sheets and pillows are of the finest quality. There is a seperate living area with a comfy L shaped couch and a well appointed study/desk space to do some work. The balcony is fabulously furnished, private and has magnificant views out over the WAFI complex with it's beautiful botanical gardens and pyramids.

Other features we liked were the mood lighting control panel, the Nespresso machine (complimentary tea/coffee facilities), a BOSE iPod docking station, a fresh bowl of the most wonderful fruit provided daily, an incredible rain shower, a large bathtub.

On top of this, the room came with a Butler, yes, a Butler. Krishna, our 6th floor Butler, made our trip extra memorable. His kind and pleasant manner and efficient service amazed us. It is because of him we will be back. On the first evening, we returned to the room to find a trail of rose pettles leading to the bed, a display on the bed and all around the room. There was a bucket of champagne on ice and a chocolate mousse cake with "Happy Anniversary" on it. It was the most incredible hotel experience and made our stay that bit special. Krishna also ensured that our room was always perfect, including a turn-down service every evening.

The breakfast buffet was also excellent and there were several chefs on hand to prepare scrambled eggs, omlettes, poached eggs or anything else you would want to find. All you have to do is ask. Chef Hasan prepared wonderful specialities from his region, delicious and healthy.

The gym and pool are spotlessly clean, all the equipment works and the staff are friendly.

On the last evening, we ate at the restaurant on the top of the hotel, a japanese restaurant called TOMO. It was fab. Try the sushi.

I could keep writing. This was only the beginning. For instance, we had a hand written welcome note from manger Peter French waiting for us aswell. It's little touches like this that make it so special. What struck me is that it's clear that Raffles have been in this business for a long time. They know and understand what service is and are prepared to go the extra-mile. The best thing to do is try for yourself and see what you think.

Thank you Krishna, Hasan and everybosy else that made our trip so special. See you soon!

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Conor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 4 December 2012
Thank you for taking the time to write such a fabulous review on TripAdvisor.

I was absolutely delighted to read that you had enjoyed your stay and that your butler Krishna had helped make your trip extra memorable.

Furthermore, I was very pleased to read that you found the rooms incredible and that you had time to enjoy the Food & Beverage offerings in the hotel, as well as spending time by the pool.

We trust you had a smooth onward journey and we look forward to the opportunity of welcoming you back on another occasion.

Sincerely yours,

Peter French
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 25 November 2012 via mobile

Absolutly great Hotel not at all what I'm used from a Raffels as I always feel they are a bit old traditional this one had surprising modern feel and the staff was extremely helpfull.
The rooms are top notch I have to say one of the best I have ever stayed Ina Raffels. Congratulation well done it should have more modern Raffels around the world.

Stayed November 2012, travelled solo
Helpful?
Thank Magelan99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 4 December 2012
Thank you for taking the time to post a review on TripAdvisor.

I was pleased to read that you found our rooms top notch and that the staff were extremely helpful.

Furthermore, I was delighted to note that you rated us to be a great hotel.

We look forward to the opportunity of welcoming you back on another occasion.

Sincerely yours,

Peter French
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 November 2012

excellent stay for honeymoon, stayed in signature room, very clean and spacious, beautiful bed and bathroom, Excellent hotel decor and faciltiies, very welcoming staff , luxury at a great price... would highly recommend this hotel as the best Iv stayed at

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Omar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 4 December 2012
Thank you for taking the time to share your comments on TripAdvisor.

We were delighted to read that you enjoyed your honeymoon stay, and that you found the staff welcoming and decor excellent.

Thank you for recommending Raffles Dubai, we look forward to the opportunity of welcoming you back on another occasion.

Sincerely yours,

Peter French
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wheaton, Illinois
Level Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 19 November 2012

The Raffles hotel is beautiful. The lobby is elegant. The staff are attentive. My room was spacious with many special amenities. From the espresso machine to the fruit basket to the plush bathrobe to the spacious balcony, the Raffles delivers with elegance. The bathroom is amazing. The rainfall shower delivers the best shower on the planet. The large tub is perfect for lounging. The bathroom is large with a window that opens into the bedroom. It's sensual and classy. The swimming pool on the fourth floor offers a relaxing place to sunbathe. The fitness center, although only medium in size, is well equipped with free weights and high quality machines. It is more than adequate for a solid work-out.
The Raffles adjoins the Wafi mall. Although the mall is eerily empty, there are some great restaurants connected to the mall. Asha's offers outstanding Indian cuisine. There is also a Starbucks in the mall if you want a quick snack or coffee. The Raffles is just 100 meters from the Dubai Healthcare City Metro train station (on the green line). For 16 AED you can purchase an all day pass that gives you unlimited access to the Metro for the day. The metro is easy to navigate and the Metro staff are very helpful if you have questions. From the Raffles you can get to the Dubai Mall in less than 30 minutes. You can also take the Metro directly to the airport.
If you want elegant luxury and attentive care in a great location, the Raffles is a terrific place to stay.

  • Stayed November 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bruchko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 20 November 2012
Thank you for taking the time to share your review on TripAdvisor.

I was delighted to read that you found the hotel to be elegant luxury and that the staff were attentive.

Furthermore, I was pleased to note that you recieved attentive care from the staff at the hotel.

We look forward to the opportunity of welcoming you back on another occasion.

Sincerely yours,

Peter French
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 November 2012

This was absolutely the best hotel that I ever stayed in.....staff were so friendly and helpful..when we arrived the receptionist apologized for not having a twin room available and so they upgraded us to a presidential suite..it was amazing...bathroom had a shower room and a jacuzzi..lovely toiletries and candles for relaxing in the bath..the decor was out of this world..every amenity that you could wish for....also great location....breakfast was something to wake up for...delicious food and brilliant service...the air conditioning was noiseless..I cannot recommend it highly enough and will definitely stay there when I return to Dubal

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mirabellew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 20 November 2012
Thank you for taking the time to share your comments on TripAdvisor.

I was delighted to note that we were one of the best hotels that you had even stayed in and that you were upgraded to a Presidential Suite due to the lack of twin bedded rooms available.

Furthermore, it was pleasing to read that you found our breakfast worth getting up for in the morning.

Thank you for highly recommending Raffles Dubai, we look forward to the pleasure of welcoming you back on another occasion.

Sincerely yours,

Peter French
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Macquarie
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 16 November 2012

Loved, loved, loved this hotel!
Huge beautiful room & bathroom! Fantastic views. Great spot next to the Wafi Mall.
Staff were very friendly & helpful. The breakfast in the restaurant was amazing! We felt like royalty!
We were part of a group of approximately 16 people & we had our breakfast included in our package.On the 2nd day we had an early morning flight, so the staff came in early & opened the restaurant for us so that we could have our breakfast before our flight.
This was such a lovely gesture & very much appreciated by our group.
Now that's what I call service!
Can't wait to go back!

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Kat-LakeMaquarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 20 November 2012
Thank you for taking the time to post your review on TripAdvisor.

I was delighted to read that you loved our hotel and that you felt like royalty during your stay.

Furthermore, thank you for your kind words about the team and the level of service offered - this feedback has been shared with all the staff at the hotel, who were as pleased as I was too note that you had an exceptional stay.

We look forward to the pleasure of your return visit to Raffles Dubai.

Sincerely yours,

Peter French
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Raffles Dubai

Property: Raffles Dubai
Address: Sheikh Rashid Road | Wafi, Dubai 121800, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Dubai
#1 Spa Hotel in Dubai
#1 Romantic Hotel in Dubai
#2 Luxury Hotel in Dubai
#4 Family Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Raffles Dubai 5*
Number of rooms: 252
Official Description (provided by the hotel):
A stunning landmark hotel in a distinctive pyramid shape merges Asian style with an Egyptian aesthetic. Ideally located in the city center with a shopping adventure lies around the corner as Raffles Dubai adjoins Wafi mall, one of Dubai's most exclusive shopping and leisure destinations, home to hundreds of boutiques offering an extensive selection of international haute couture, jewelries and gifts in addition to nearby authentic souks, including the impressive Khan Murjan, offering traditional crafts by artisans from the region. Featuring 252 luxurious rooms and suites, this award-winning Dubai hotel offers some of the most spacious rooms in the city, each with generously-sized private balconies. Brilliant contemporary interiors, faultless service and 7 superb restaurants and bars offering an extensive array of dining, entertainment and clubbing options, while Raffles Spa beckons with a pampering menu to emerge transformed, like a lotus that journey from bud to the radiance of full bloom. ... more   less 
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Also Known As:
Raffles Dubai Hotel Dubai
Raffles Hotel Dubai
Dubai Raffles Hotel

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