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“A Beautiful Hotel”
5 of 5 bubbles Review of Raffles Dubai

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Raffles Dubai
Ranked #2 of 540 Hotels in Dubai
Certificate of Excellence
Sydney
Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“A Beautiful Hotel”
5 of 5 bubbles Reviewed 4 July 2014

Hard to fault this hotel. Our room was huge and very comfortable. All the staff we met were helpful and courteous. Wonderful breakfast, and we loved the gardens. To come out of the pool and find iced water next to your chair was a nice surprise. If I come back to Dubai I would love to stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BronwenSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 16 July 2014
Dear Guest,

Thank you for taking the time to post your feedback on TripAdvisor.

It was a delight to read that you could not find fault with the hotel and to hear that your room was huge and comfortable.

Furthermore, it was lovely to learn that you had enjoyed breakfast as well as the service by the pool.

We do hope to have the pleasure of welcoming you back again - thank you for choosing Raffles Dubai.

Best regards

Ayman Gharib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,221 reviews from our community

Traveller rating
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    278
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (736)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

Thank you Raffles we had an amazing stay and can't wait to go back. The hotel staff were the best we have ever experienced and couldn't do enough for us. Book the exec room if you can which is amazing value for money!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
2 Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 16 July 2014
Dear Guest,

Thank you for taking the time to post your review on TripAdvisor.

I was delighted to read that you had an amazing stay and that the staff could not do enough to ensure that you were comfortable.

We do hope to have the pleasure of welcoming you back on another occasion - thank you for choosing Raffles Dubai.

Best regards

Ayman Gharib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 July 2014

Raffles Dubai is an unique & wonderful hotel in Dubai. people are very professional and treat me like a family. Room and decoration is wonderful and service they provided me was responsive and timely.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
1 Thank Hyon-doo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 16 July 2014
Dear Guest,

Thank you for taking the time to share your feedback on TripAdvisor.

I was delighted to read that you were treated as family and that overall you found the hotel and service wonderful.

The team and I would like to thank you for choosing Raffles Dubai - we do hope to have the opportunity of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastbourne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

Having stayed at some of the big name hotels in Dubai, I can honestly say nothing compares to Raffles. The hotel provides everything that you could possibly want. Fantastic facilities, large rooms, great food and exceptional staff along with the personal touches that they provide makes Raffles stand out from the rest. We enjoyed two fantastic weeks there and did not want to leave, as the staff made our holiday so special. We had a club room and already miss the staff that worked in the club lounge as they became like part of the family. The staff and the service they provide is the best I have ever come across in my life, and I have stayed at many hotels. Throughout the hotel all members of staff are warm and welcoming and ready to help with anything you need. I highly advise upgrading to the club room on your visit. You won't be disappointed. The food is fantastic and the staff are there to welcome you all day to cater to your needs, don't forget to try the cocktails in the evening they are fabulous!
The buffet breakfast on the 3rd floor has everything you could possibly want served fresh and truly delicious.
Thank you Raffles for our amazing visit and we take home some lovely memories from our stay with you. We look forward to coming back very soon!

Room Tip: UPGRADE TO CLUB! you won't be disappointed
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 438clg22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 15 July 2014
Dear Guest,

Thank you for taking the time to share your comments on TripAdvisor.

I ws delighted to read that you had chosen to stay with us for two weeks and that we had exceeded your expectations.

Furthermore, it was lovely to hear your kind comments about the team in the club lounge and to learn that you would recommend other travellers to book this room category.

We do hope to have the pleasure of welcoming you back on another occasion - thank you for choosing Raffles Dubai.

Best regards

Ayman Gharib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh
1 review
4 of 5 bubbles Reviewed 2 July 2014

I have enjoyed stayiat Raffles due to variety of reasons. I highly recommend people on the move to try this hotel as it offers most of what you like to have while strict business needs demand some rest and peaceful atmosphere.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank Abrar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 15 July 2014
Dear Guest,

Thank you for sharing your feedback on TripAdvisor.

I was very pleased to hear that you find the hotel good for business or pleasure and that you would recommend other travellers to stay here.

The team and I would like to thank you for choosing Raffles Dubai - we look forward to the opportunity of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

Raffles is a great place to stay with all facilities, hospitality. Make sure you will see an excellent service!!
The staff, Wafi Mall entrance through the hotel, Ice and Fire Restauant and services are great:))

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
3 Thank Buket E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 14 July 2014
Dear Guest,

Thank you for taking the time to post your feedback on TripAdvisor.

I was pleased to hear that Raffles is a great place to stay and that the service exceeded your expectations.

The team and I would like to thank you for choosing Raffles Dubai - we do hope to have the pleasure of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bahrin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Being an experienced traveller, where I am on the road two weeks every month, a hotel like the Raffles makes a huge difference. For me the Raffles is not a mere Hotel, it is home away from home. What makes it special more importantly than the state of the art facilities, is the people of the Raffles whom I consider such warm and professional hosts. In particular Zaki, hazem and Ahmed from the bellman who have made several of my stays an extraordinary experience. Once again a thousand thanks to the entire Raffles family.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Suaey123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this review, 14 July 2014
Dear Guest,

Thank you for taking the time to share your feedback on TripAdvisor.

It was wonderful to read that Raffles has become your home away from home when you are in Dubai and that what makes us special is the warm and professional treatment you receive from the team.

We would all like to thank you for choosing Raffles Dubai - we look forward to the pleasure of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Raffles Dubai

Property: Raffles Dubai
Address: Sheikh Rashid Road | Wafi, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Dubai
#1 Spa Hotel in Dubai
#1 Romantic Hotel in Dubai
#2 Luxury Hotel in Dubai
#4 Family Hotel in Dubai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Raffles Dubai 5*
Number of rooms: 252
Official Description (provided by the hotel):
A stunning landmark hotel in a distinctive pyramid shape merges Asian style with an Egyptian aesthetic. Ideally located in the city center with a shopping adventure lies around the corner as Raffles Dubai adjoins Wafi mall, one of Dubai's most exclusive shopping and leisure destinations, home to hundreds of boutiques offering an extensive selection of international haute couture, jewelries and gifts in addition to nearby authentic souks, including the impressive Khan Murjan, offering traditional crafts by artisans from the region. Featuring 252 luxurious rooms and suites, this award-winning Dubai hotel offers some of the most spacious rooms in the city, each with generously-sized private balconies. Brilliant contemporary interiors, faultless service and 7 superb restaurants and bars offering an extensive array of dining, entertainment and clubbing options, while Raffles Spa beckons with a pampering menu to emerge transformed, like a lotus that journey from bud to the radiance of full bloom. ... more   less 
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Also Known As:
Raffles Dubai Hotel Dubai
Raffles Hotel Dubai
Dubai Raffles Hotel

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