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“Perfect Stay”
Review of Raffles Dubai

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Raffles Dubai
Ranked #2 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed 2 August 2014

This was the best hotel stay of my life. The design of the hotel and grounds is amazing and the service provided second to none. Breakfast was a dream and I hope to return and stay longer next time!!!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts
6  Thank Oliver S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 6 August 2014

Dear Guest,

Thank you so much for taking the time to share your experience on TripAdvisor.

It was an absolute delight to read that your stay was the best of your life and that you found the service amazing. Wonderful words indeed, all of which have been shared with the entire team at the hotel.

We would like to thank you for choosing Raffles Dubai - we look forward to the pleasure of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (3,463)
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1,786 - 1,792 of 3,463 reviews

Reviewed 1 August 2014

Our stay at Raffles Dubai was outstanding. They deiver true customer service inevery facet of the operation. The staff are wonderful and very consistent across all services.It was my wifes birthday and the hotel & staff went out of their way to make her feel very special & important. The decor & standard of the hotel is great and we will definately use Raffles again - a true 5 star experience & one we will remember for years to come.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts
3  Thank Robert George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 6 August 2014

Dear Guest,

Thank you for taking the time to post your feedback on TripAdvisor.

I was delighted to hear that your stay was outstanding and that the service exceeded your expectations.

Furthermore, it was wonderful to read that given the chance you would choose to stay with us again.

We do look forward to the opportunity of welcoming you back - thank you for choosing Raffles Dubai.

Best regards

Ayman Gharib
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

I stayed here in the third week of July'14. The largest rooms I have seen at the basic level. Super fittings, really large bathroom, shower, changing room area.
Good, standard buffet breakfast spread, where the Indian options were surprisingly good. Overall variety while substantial does not change on a day to day basis.
Service levels are excellent, room service very good and prompt.
Highly recommended...

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
5  Thank Jugz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 6 August 2014

Dear Guest,

Thank you for taking the time to post a review on TripAdvisor.

I was pleased to read your comments and to learn that overall you found the service excellent.

Furthermore, thank you for your feedback and observations about breakfast which I have shared with the Executive Chef and his team. Great comments which will help us enhance this area.

Thank you so much for recommending Raffles Dubai - we do look forward to the pleasure of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Excellent staff, rooms, facilities and close to the major tourist venues. I would recommend this hotel to anyone who is looking for class and comfort under the same roof. Give it a try and see if you don't agree.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts
3  Thank Ronald Frank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 6 August 2014

Dear Guest,

Thank you for taking the time to share your review on TripAdvisor.

I was pleased to read that you would recommend our hotel to other travellers and that you found the hotel comfortable.

The team and I would like to thank you for choosing Raffles Dubai - we do hope to have the pleasure of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

I have stayed here during July 2014. The Signature Room was luxurious, spacious, well furnished, clean and with good amenities. The Hotel staff were very welcoming and friendly. Breakfast was included in the package, however, the buffet varieties were limited.
The Hotel is linked to Wafi Shopping Center and close to the metro station. Overall, the stay was pleasant and worth every penny.

Stayed: July 2014, travelled with family
3  Thank sbilto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 4 August 2014

Dear Guest,

Thank you for taking the time to post a review on TripAdvisor.

It was a delight to read that you had enjoyed your signature room and to learn that the staff had been friendly and welcoming.

That said however for your comments about the breakfast - I was sorry to learn that you felt that the variety was limited. If you have the opportunity to visit again please do share your feedback on what you would like to see whilst you are here, so that we can understand the areas that needs to be enhanced.

The team and I would like to thank you for choosing Raffles Dubai - we do hope to have the pleasure of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

I last stayed here 2 years ago (see previous review) and decided to return again. Loved every moment of it. This hotel is very special and the staff are amazing. I did the same 2 hotels as the last trip enroute from Aus to the UK and loved the combination - a longer stay at One&Only Royal Mirage (beach, peace, sleep, nice food etc - good for 3 nights or more), then Raffles for 2 nights on the way back (see a different part of the city, be totally pampered!). I can't recommend this hotel enough - it's just what you expect from Raffles. Excellent for airport - only 10 mins in cab.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank lparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 4 August 2014

Dear Guest,

Thank you for taking the time to post a review on TripAdvisor.

I was delighted to read that you had chosen to stay with us again and that this stay was as incredible as your first.

Furthermore, it was wonderful to hear that you would recommend Raffles Dubai to other travellers.

The team and I would like to thank you for choosing Raffles Dubai - your home in Dubai.

Best regards

Ayman Gharib
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

We stayed here for 2 nights on the way home from the US to Australia recently and the complete experience has in our opinion set the standard for quality in customer service and amenity.

Every aspect of our stay was faultless and the level of service offered by every single member of the Raffles team is something that we have never encountered before and is unlikely to be bettered.

Room was superb, spacious and with all necessary amenities.

Recommend upgrading to the Raffles Club to experience all this has to offer.

Our sincere thanks to the Raffles team and congratulations to them for providing such an outstanding experience.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank WayneMarion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 4 August 2014

Dear Guest,

Thank you for taking the time to share your remarks on TripAdvisor.

It was a delight to read through your comments and to hear that you would consider us to have set the standards for the quality of customer service.

Rest assured I have shared you fantastic testament with the whole team at the hotel who were as pleased I was to read your feedback.

The team and I look forward to the opportunity of welcoming you back on another occasion - thank you so much for choosing Raffles Dubai for your stopover in the UAE.

Best regards

Ayman Gharib
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Raffles Dubai

Address: Sheikh Rashid Road | Wafi, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Dubai
#1 Spa Hotel in Dubai
#1 Romantic Hotel in Dubai
#2 Luxury Hotel in Dubai
#4 Family Hotel in Dubai
Price Range: £185 - £379 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Dubai 5*
Number of rooms: 252
Official Description (provided by the hotel):
A stunning landmark hotel in a distinctive pyramid shape merges Asian style with an Egyptian aesthetic. Ideally located in the city center with a shopping adventure lies around the corner as Raffles Dubai adjoins Wafi mall, one of Dubai's most exclusive shopping and leisure destinations, home to hundreds of boutiques offering an extensive selection of international haute couture, jewelries and gifts in addition to nearby authentic souks, including the impressive Khan Murjan, offering traditional crafts by artisans from the region. Featuring 252 luxurious rooms and suites, this award-winning Dubai hotel offers some of the most spacious rooms in the city, each with generously-sized private balconies. Brilliant contemporary interiors, faultless service and 7 superb restaurants and bars offering an extensive array of dining, entertainment and clubbing options, while Raffles Spa beckons with a pampering menu to emerge transformed, like a lotus that journey from bud to the radiance of full bloom. ... more   less 
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Also Known As:
Raffles Dubai Hotel Dubai
Raffles Hotel Dubai
Dubai Raffles Hotel

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