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Raffles Dubai
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Reviews (3,832)
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3,396
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3,396
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All reviewswafi mallclub roomdiplomatic suiteazur restaurantlandmark suitesignature roomegyptian themeafternoon teabutler servicewalk in wardrobelarge balconyrooms are hugebeautiful hotelclose to the airportswim up barpool staffconcierge desk
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2,071 - 2,076 of 3,832 reviews
Reviewed 21 August 2014

We were looked after so wonderfully by the entire staff at this beautiful hotel. Neither of us was very well when we arrived from Europe on our way home. We were booked in for three nights, our butler Rushan a total treasure who went the extra mile to take care of us. The wonderful concierge and waiters, not enough superlatives. Beautiful room, great food, total attention to our every need. Can't wait to return when we are in full health and able to fully enjoy everything this hotel has to offer.

Stayed: August 2014, travelled as a couple
1  Thank judygalah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 27 August 2014

Dear Guest,

Thank you for sharing your feedback on TripAdvisor.

It was wonderful to read that you were well looked after by the team at hotel and to learn that your butler Rushan went the extra mile to ensure you were comfortable.

The team and I wish you both a speedy recovery - we look forward to the opportunity of welcoming you back to Raffles Dubai.

Best regards

Ayman Gharib
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

one of its kind, you get whatever you need in one place feels home with it real means im so glad I stayed with them :)
DO:
* use the pool
* TOMO must eat there
*lobby
* everything I guess can DO

Don't

Nothing at all


  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts
1  Thank Omani77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 27 August 2014

Dear Guest,

Thank you for taking the time to post a review on TripAdvisor.

It was wonderful to read that you were glad that you had chosen to stay with us and that you would recommend other travelers to experience everything at the hotel.

The team and I would like to thank you for choosing Raffles Dubai - we hope to have the opportunity of welcoming you back on another occasion.

Best regards

Ayman Gharib
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

It is excellent hotel whereby you can fell at home and the staff is providing all the support you ask for ,,,,, it is family environment

It is recommended for family stay and there is a mall for your family

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts
Thank Sami A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 27 August 2014

Dear Guest,

Thank you for taking the time to post a review on TripAdvisor.

It was lovely to read your remarks and to hear that you and your family felt at home.

The team and I would like to thank you for choosing Raffles - your new home when in Dubai.

Kind regards

Ayman Gharib
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

This hotel makes you feel like royalty. From the moment you enter to when you leave. The staff are absolutely brilliant. Nothing is too much to ask for. They bend over backwards to cater for your needs. The interior of this hotel can be described as Royal. The Raffles club staff were brilliant. A few names to mention, Sanda, Margaret, Frederick, Robinson, Kris. They were all such a delight. I would highly recommend this hotel. Our visit to Dubai was indeed brilliant.

Room Tip: Club room!
  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank MissRani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 27 August 2014

Dear Guest,

Thank you for taking the time to post a review on TripAdvisor.

It was lovely to hear that you felt like royalty during your stay and to learn that Sanda, Margaret, Frederick, Robinson and Kris from the club lounge ensured you were well looked after.

The team and I look forward to the opportunity of welcoming you back to Raffles Dubai - thank you for choosing to stay with us.

Best regards

Ayman Gharib
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

This is my 8th stay in Raffles. Everything was excellent again, all staff is very professional. Especially Mr. Bhagwat who works in security deparment is very professional and helpful. Rooms are very clean and size is very good. Room service is very fast and foods are great.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Seckinle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RafflesDubai, General Manager at Raffles Dubai, responded to this reviewResponded 27 August 2014

Dear Guest,

Thank you for sharing your comments about your recent stay on TripAdvisor.

It was very pleasing to read that you had chosen to stay with us on eight occasions and that you find all staff very professional, especially Mr. Bhagwat.

The team and I look forward to welcoming you back to Raffles, your home when in Dubai.

Best regards

Ayman Gharib
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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