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“1 night layover”

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Holiday Inn Express Dubai-Internet City
Ranked #273 of 545 Hotels in Dubai
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“1 night layover”
Reviewed 22 June 2012

Stopped into dubai for a night, small hotel but great for the budget, needs more facilities but yet again its an express, Mr. Walid front office manager showed great arab hospitality.flight was in the evening and he kindly offered free late check out even though i asked for a paid late check out, even though it was just a layover but he left a memorable impression and gained a repeater guest. Once again thank you Mr. Walid hope to see you again in the near future.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, 24 June 2012
Dear M K,

First of all, It was a great pleasure knowing you in person, I truely appreciate your review and compliments, I am very glad we met your expectations.

Thank you for staying with us and we'll be waiting for your come back.

Kind regards,
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615 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 June 2012

In the heart of internet city,walking distance to my office. Hotel has a large lobby and bar, clean, staff at the front desk are very amicable, fair in size well kept rooms. Breakfast items are limited but have the essential items. Internet was at a charge yet affordable. I can honestly recommend this hotel to all who read tripadvisor and my colleagues.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mohammed N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, 24 June 2012
Dear Mohammed N,

Thank you for your time spend writing this review. Yes we have " what it takes" . Glad to know you have enjoyed your stay. We are very thankful for recommending us to the reviewers and colleagues.

Hope we have the pleasure of having you again with us soon.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 June 2012

Have stayed at this hotel a number of times and have always found the rooms very clean and comfortable and the staff extremely friendly and helpful. The location is great, a short walk to the metro station, there are shuttle buses that take you many places (Mall of the Emirates, outlet mall, the beach…). Our room was very comfortable and clean, with a descent sized bathroom and the location was so quiet, bed was very comfortable. My only complaint was that all the pillows (there were 4 on the bed) were thick for my taste.
I must say that the front desk and housekeeping staff were very friendly and helpful. The breakfast items were always restocked and fresh, even with many guests staying here. I have stayed at many different places in and around Dubai, and can honestly say that this hotel rates among the better ones.
We will definitely come back!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank henry-pp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid K, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, 20 June 2012
Dear henry-pp,

Thank you so much for your generous review. I am very glad to learn you have enjoyed your stay and our complimentary shuttle bus services. Your compliments to our front desk, housekeeping are much appreciated.
Sorry to know our pillows were not comfortable for you.
Henry-pp, again, your review much appreciated. Looking forward to welcome you back soon.

Kind Regards,
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 June 2012

I had to book in this hotel because its near the internet city, i believe this is the one and only advantage of it. I had terrible time there. One day i was tired from the exam i was sleeping to woke up at 8 am with someone inside my room ! Asking me about the laundry ! One hour after another housekeeper opened the door again asking me if i need my room to be cleaned ! No room service. Everything is charged water, internet etc. The tv in the room is very old. The remote control is not working. The pillows are neck breaking. The bed is very low quality one. The noise of the AC. The food at the resturant is limited and cheap. I know its express but the amount of many they charge per night can get you much better room.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kdousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid K, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, 18 June 2012
Dear kdousa,

First of all let me take this opportunity to thank you for choosing Holiday Inn Express Dubai Internet City.

I am very saddened to know you had a "disappointing" experience. An immediate action has been carried out by our relevant managers to prevent this from reoccurring.
We will be going through some refurbishment; hopefully in your future return you will see many changes in the room.
Again we apologize for the inconvenience and hope we'll have the pleasure to welcome you back again.

Kind regards,
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Travellers are raving about these Dubai hotels

Warwick, United Kingdom
Level Contributor
171 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 9 June 2012

This stay was for a short business trip to Dubai. The hotel is fine, with comfortable beds and quiet rooms. Breakfast is included in the price and is ok. There are tea/coffee facilities in the room, plus a safe. The evening meals are adequate but nothing special, though there is a more expensive restaurant elsewhere in the building which I didn't try. What lets it down? It's a 20-minute taxi ride from the centre and there's nothing around it other than office blocks and wasteland. There's no room service and the rooms are very ordinary. However, at the price I think it's very good for Dubai.

Room Tip: There are both smoking and non-smoking rooms so probably best to ask for what you need when you book
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid K, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, 11 June 2012
Dear Peter W,

Thank you so much for taking the time to post your kind comments. Hope to welcome you back soon!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 May 2012

have stayed for 3 nights in the hotel twice already this year.
once was in March (1 night) and the second was in May (3 nights).
the May stay not really a good one as the room was smelly and had to ask couple of times the front desk to look into this matter.
Based on my experience in the region, the A/C is not well functioning and humidity smells inside the room. this is not a good thing as summer is entering in the region.
The bin in the toilet was filled from the previous guest, and it was not cleaned before i checked in.that's not really nice.
One disappointing feature is that i have booked a non smoking room over Holiday Inn website and got confirmation on that. upon check-in the front desk wanted to assign a smoking room to me and he was insisting that there was no room for non smoking. after a long argument, he located a room after i showed him the confirmation email. It is not good to show a smartness when it is not needed.
i have located another Holiday Inn Express hotel in Dubai which is the Safa Park and it was much more nicer than this one.

Room Tip: ask to see the room before it is assigned, check the humidity smell inside the room.
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wdalati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid K, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, 27 May 2012
Dear wdalati,

Thank you for your review on tripadvisor. We apologize for not having a pleasant check in experience. We have noted the non smoking room in your profile for your future stay. We have addressed your concern to our housekeeping department; they promised they will be more careful in the future. We will go through some renovation during the summer; hopefully in your return you will see many changes.

Thank you again, and hope we'll have the chance to welcome you back soon.

Kind regards,
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Jeddah, Saudi Arabia
1 review
Reviewed 16 May 2012

An amazing location in the middle of internet city, very close to the metro, coffee shops and the beach, fair in size clean rooms. Friendly staff and very good price.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmet m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid K, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, 17 May 2012
Dear Ahmet m,

Thank you so much for the kind review of our hotel. We truly hope you enjoyed your stay and your time here in Dubai. We’re glad to see you enjoyed the attractions nearby, and found our staff friendly .

We’d love to have you stay with us again and look forward to your return.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Dubai-Internet City

Property: Holiday Inn Express Dubai-Internet City
Address: Tecom Zone, Knowledge City | PO Box 282647, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#136 Romantic Hotel in Dubai
Price Range (Based on Average Rates): £
Hotel Class:2 star — Holiday Inn Express Dubai-Internet City 2*
Number of rooms: 42
Official Description (provided by the hotel):
Welcome to Express by Holiday Inn Dubai-Internet City. The Hotel is located in the heart of a major business district in Dubai incorporating Knowledge Village, Internet City and Media City.The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway and being close to the largest mall in Dubai Mall of the Emirates, the rapidly developing Dubai Marina and Jumeirah Palm, offers our leisure travellers a variety of activities to choose from including shopping, skiing, dinning, entertainment and many more. Express by Holiday Inn Dubai-Internet City is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek .Express By Holiday Inn Dubai-Internet City features 244 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work station, mini fridge, safe box, satellite T.V. and underground car-park facilities.Express by Holiday Inn Dubai-Internet City is committed to offer guests the best product combining convenience of location with the quality and value for which Express by Holiday Inn brand is famous for around the world. ... more   less 
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Also Known As:
Holiday Inn Express Dubai-Internet City Hotel Dubai
Holiday Inn Dubai

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