We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No customer service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Abidos Hotel Apartment - Al Barsha
Ranked #231 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 18 May 2014

Front office staff is rude for most of them. You arrive at the desk; they look at you and continue their business, making call and making you wait without even apologizing or making a sign acknowledging your presence.
The bath room was badly cleaned and we requested every day a bath mat. The maid came up with the same excuse daily that the Landry was washing them.
We requested a second mug and a second glass, but this was never deliver, so if there are two of you, you need to do what we did, went to Lulu supermarket next door to buy one more mug, being tired to ask.
The linen is very old, with holes, stain.... you name it.

You will be woken up daily at 6.30 am by the crate and building site just next door to the hotel, where if you have a terrace, you can enjoy the clouds of dust which are generated by the construction opposite.

I have requested an airport transfer at midnight to catch my 4am flight, but at 00.30, not receiving any calls, I decided to call the reception to inquire about my transfer, but nothing had been done and we had to wait until 1am to get a taxi.

the kitchen is badly equipped if you want to cook as well, and the kettle was not stopping automatically, which cause a burnt on my finger when I wanted to pick it up the first time.


Dubai has enough residence and competition to select a different hotel for my next visit. Definitely not service orientated.

The pool furniture is broken, dirty and we are all piled up like sardines.

To summarise, it was a disaster, a place to avoid.

Room Tip: Don't invest in a terrace, you will not enjoy it due to the construction opposite and the dust w...
See more room tips
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Stephane V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (527)
Traveller rating
Traveller type
Time of year
Language

187 - 193 of 527 reviews

Reviewed 14 May 2014 via mobile

We were in abidos hotel apartment . We have booked this hotel during arabhealth exhibition. The hotel is near if emirates mall. The location was very good but
1) the loby is very very smal
2 ) we have booked one apartment for 3 persons but thee were just two chairs and one table for eating and we can not sit together we have told this matter but the reception has told to us there is not more chair in hotel
In website you see one small restaurant but it was very very smal just for snack and if you would like to eat breakfast , there was any buffet. You must order for example egg, .... And it was expensiver than buffet
3) you can not compare it with another hotel apartment in Dubai it is economy apartment . The apartment has just one wc!!!!
4) if you would like to wash you before swimming , there was
any water near pool .
5) any room for changing clothes after swimming
6) any shampoo near pool
7) very very very normal and economy hotel

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Newsha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

This is a great little hotel, don't be put off by reviews that the hotel is getting old looking, yes some bits are worn but this is more than made up by the huge size of the rooms. We went with my brother and a little toddler to visit family and the rooms were fab. We were in a 2 bed apartment, each had en suite and an extra toilet! Fully equipped kitchen, hob, microwave, large fridge and although there was only four of everything, the staff are so helpful and eager to please, that they just brought us extra cups etc.

I would recommend that you ask for a room as high up as possible, this is Al Barsha, so there is traffic everywhere and the higher up you are the less noise you will hear! The location of the hotel is great, with all the main sites just about 5 minutes away and its very easy to get cabs - all of which are regulated so most cabs cost us just £3. There is a great little supermarket just opposite the hotel and an even larger one just 4 minutes from the hotel called Lulus'. If you are worried about taxis finding the hotel, which is hard as they changed their name. You just tell the drive its near Lulu's in Al Barsha and they know where to head to, then its a simple left at the lights rather than turning right for Lulu's!

This is a great value, nice little hotel, which if you are on a budget, you will be very happy you chose it, so book it! PS we found better prices by booking direct with them!

Room Tip: Book as high up as possible to avoid the noise of the traffic.
See more room tips
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank LailaWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

We had friends along and I totally missed taking photos of the interior out here.
The apartments are centrally located in Al Barsha and only 5 minutes away from the Mall of the Emirates. The one we had was generously appointed with 2 bathrooms and a fully equipped kitchen. The living room area was large featuring a flat-screen satellite TV and air-conditioning.

Free on-site car parking available.

It features a gym, a rooftop pool and free Wi-Fi in all areas. All three facilities are highly appreciated.

BREAKFAST: We had breakfast only the first morning but it was not what we expected so the next morning we chose to have it somewhere outside. It costs 50 Aed per person by the way!
In all, the stay was ok and the apartment was fully and well equipped I can say. Good value for money and very functional.

TIP: Ideal for a short stay for those who come to Dubai to work, until they find a permanent house.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank greekcypriot2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Handy for the Metro and the Mall of the Emirates a few restaurants nearby. The hotel doesn't have a bar and the restaurants nearby are not licenced. We stayed for there for three days enroute to Auckland. We ate dinner in the hotel one evening but there was only the two of us in. Not much atmosphere. Plus the food was below average.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

This apartment is located at quiet place, just 10 mins to the Mall of Emirates by walk. Most of the taxi driver know how to go there, 30 minutes could be reached there from the airport. There is a mini local supermarket opposite the apartment, but also there is a largest supermarket in the Mall.

Staff are friendly and helpful, especially the security guard in front of the entrance, he's really nice and help us on everything we need.

We stayed at 2 bedroom for 3 nights, big room with a spacious living room, air condition is great! They provide free wifi but the speed is only 256kps, you could pay to get a faster plan but not cheap.

However, there are some place need to be improved in the room, sofa is made of fabric, i am not sure whether they would clean regular, me and my friends felt itchy when sitting on it.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kahom Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

We have arrived at the hotel at about midnight(no problem for taxi driver - lady taxi from airport), check in was very quick.
Very strange was that about 8 in the morning there was a ring to door bell from room cleaning service - if he must clean room ?? ( we were there only few hours )
The apartment was very large and completely suits us , since we were traveling with an infant . Sofa in the living area was too soft , but the bed in the bedroom was great .
The bathroom and toilet - all worked well, the problem was just the odor of cigarettes in these rooms, several times during our stay . Air conditioning we did not apply but it was working. The total value - higher standard accommodation .
Breakfast tasted us , every day there was a small change in the buffet menu. There was nice stuff. especially a young man from the Philippines - he was really nice to us and our baby.
Still, returned to the room service - the room we did clean every two days , we did not need more often , job well done , and with small tip it is better:) (only small personal problem for me, what is small tip, and what is big, in different countries, but that is only retoric question...)
Room was on 9th floors, 4 lifts worked well , we had no problem with them.
Rooftop pool was small , the same area with sun beds, but could understand it , at full occupancy it is certainly no chance to have a good place , but for the refreshment is it enough.
At the end of our stay there was a little negative surprise at the reception - wishing charge about 20 € per towel, a bit colored from hair from my wife , but after mutual discussion they resigned from intentions .
Hotel location is excellent, close to Mall of Emirates, which is connected to the metro.
Except for minor deficiencies, hotel is recommended at any time and we will return here with no problem.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MirosIav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.2 mi away
DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha
0.2 mi away
Ivory Grand Hotel Apartments
0.7 mi away
Al Khoory Hotel Apartments
Show Prices
Show Prices
Show Prices
0.3 mi away
Dunes Hotel Apartments Barsha
2.1 mi away
Mercure Dubai Barsha Heights Hotel Suites
12.9 mi away
Swissotel Living Al Ghurair
Show Prices
Show Prices
Show Prices

Been to Abidos Hotel Apartment - Al Barsha? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Abidos Hotel Apartment - Al Barsha

Address: Al Barsha, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #231 of 561 Hotels in Dubai
Price Range: £70 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Abidos Hotel Apartment - Al Barsha 4*
Number of rooms: 143
Official Description (provided by the hotel):
Centrally located within walking distance to the Mall of the Emirates, Ski Dubai and the Metro. The hotel offers 142 fully furnished spacious one and two bedroom apartments ideally suited for both corporate clients and discerning leisure guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Agoda, Southall Travel, Booking.com, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Abidos Hotel Apartment - Al Barsha reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing