The Palace- the old town is a superb 5 star hotel. I have yet to experience to same high quality and standard of service anywhere in the world and we have travelled extensively over the years. The staff are superb, everyone is friendly, professional and pleasant in every part of the hotel, from the poolside, the concierge, the waiters, the spa staff and front of house staff including the assistant manager.
We arrived in the early hours of the morning, to find our room decorated in rose petals and a cake wishing us a happy honeymoon....a lovely touch!
The room is spotless and all ameneties around the hotel are well manicured and immaculate. It really is a pleasure to be staying here and we will definitely come back again. The only slight hiccup was that we needed non feather bedding due to allergies and they didn't have that ready for us, but we got it resolved quickly.
Nikhill, the assistant manager met us at dinner one night and we had a great conversation. First thing the following day, he gave us a list/itenerary of things we should do while we are here....he gave us great recommendations.
Even the spa facilities are superb, the masseur I had today ( Rodan) he was excellent, I would highly recommend him!
Overall, this is turning out to be a splendid honeymoon, we wouldn't want to be spending it anywhere else in the world! Thanks to all the staff here!
- Official Description (provided by the hotel):
- The Palace, built on the edge of a lake, is a harmonious blend of the past and present of Dubai with 242 guest rooms and suites boasting a captivating Middle Eastern theme. The luxury hotel hosts an array of international restaurants featuring fine cuisine, a breathtaking luxury spa, recreational facilities, a large pool and a comprehensive business center. It is ideally located near the Dubai World Trade Center, several major business institutions, shopping malls and tourist attractions. ... more less
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- Also Known As:
- The Palace The Old Town Hotel Dubai
- The Palace Old Town
- Palace The Old Town Dubai
- Sofitel Dubai