I had not realised you should book well in advance. We arrived and tried to book within the hour of arriving on-line, to no avail the first 2 days we were there appeared to be booked out. The 3rd day there was some tickets but the website would not allow us to book. We took the metro down to the booking office to be told those had all sold out and we could only have ' Last minute special tickets' and go up the tower right at that time! The cost was horrendous over $100 NZ$ compared to the on line price, after thinking about we would never be there to do it again we paid and it was a great experience but, the cost is silly. Very hard on the families also waiting in the line. The message is Book well in advance before you even leave home.
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