We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Large modern and nice rooms”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
InterContinental Dubai Festival City
Ranked #34 of 549 Hotels in Dubai
Certificate of Excellence
Tamarin
Level 5 Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Large modern and nice rooms”
Reviewed 10 February 2014 via mobile

Great hotel! Rooms are very lovely. Especially the bathroom with the amazing view on festival city.. This hôtel has all is needed! I had the opportunity to enjoy the food at the restaurant... A wide variety of products

Stayed February 2014, travelled on business
Helpful?
Thank Romain A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,786 reviews from our community

Traveller rating
    1,283
    379
    76
    32
    16
See reviews for
304
436
129
714
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (420)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 February 2014

We (Wife and I) stayed in this hotel for 3 blissful nights. It was an amazing experience. Clean sheets, clean floors, nice bathroom and excellent staff. Our room faced the lagoon (or artificial lake...not sure what to call it) so we were well positioned to capture (Camera) the night lights and movement of the Festival City. The view from our room really made Dubai very interesting to me (Wife agrees as well). You felt at ease in this hotel...Like you were welcomed to stay in it for as long as you wanted (basically, no grumpy staff at all). You know; sometimes you stay in some hotels and get the feeling that people were serving you because they had no option but to put up with "your demands" in order to just meet their financial obligations.

Anyway, a truly efficient and brilliant hotel. Perfect as a business hotel or a stop over hotel if you are visiting Dubai for a few days after a long holiday...Maybe even as a holiday hotel (not for us though because we normally prefer hotels outside the city since we live in a really crazy one). With its brilliant access to the Festival City shopping complex; its a perfect hotel if you are keen to add a "shopping element" to your trip.

Best part: The bed!!! You'll sleep like a baby!!!

Room Tip: If you like city lights ask for a room that faces the lagoon or lake (not sure what they call it in...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Will E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 February 2014

I have stayed at this hotel many times over the past few years on several business trips and, whilst nowhere is perfect, the hotel is really pretty good. It has a fabulous location on the Festival City site overlooking the water whereas most Dubai hotels can"t offer that. There is really something about seeing the Dubai skyline and the Burj both in the morning dawn above the mist and at sunset from either your room or the terrace bar. The entrance hall is impressive, the rooms well presented with a choice of pillows, the lounge and terrace bars serve good drinks and snacks and the buffet breakfast and dinners have an awesome choice with many international dishes and, especially at breakfast, is a lovely airy and sunny room to eat in with friendly and efficient staff; one recent example of that being a helpful trainee, Sujan, who even suggested some dishes I could try and arranged some chicken kebabs for me. Well done! I will stay there again and again

Room Tip: Ask for a room with a view over the water
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, 5 February 2014
Dear Michael W,
Thank you very much for your loyalty to our hotel and for providing us with your valuable feedback.

We are delighted to read your great review. It gives us great pleasure to know that you had a memorable stay once again. We appreciate your highlights about the great view, the room, the restaurants, the lobby and the facilities around our hotel, it gives us pride to know our loyal members are enjoying their time with us.

We have taken note of your comment regarding Sujan and the service he provided, be assured that this will be communicated to him and his team as recognition for his great dedication to our guests.

Once again, thank you for taking the time to post your review. We look forward to welcoming you back.

Sincerely,

Rene van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussel, België
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 January 2014

Stayed just one night in a deluxe room... Fantastic experience. Spacious room (45m²) with en suite bathroom with a great view. Lots of luxurious guest amenities.
Would recommend this hotel in a heart beat :)

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fabian211080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, 5 February 2014
Dear Fabian211080,
Thank you so much for taking the time to let us know how your experience was while staying at the InterContinental Dubai Festival City, we appreciate your feedback.

It makes us really proud to read the title of your review saying we are a "Fantastic hotel", the main goal of our team is to ensure our guests stays are a success and we exceed their expectations, it is a pleasure to see that your experience is reflecting our actions and we are heading into the right direction.

We do hope that we will be able to welcome you back soon.

Best Regards

Rene van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Khobar, Saudi Arabia
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 January 2014

This is my second visit to this hotel, it is located in relatively quite area in Dubai and I found it a very nice, clean hotel, and highly maintained. The staff and the services were great.
It is great place for families with kids.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mkhayal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, 5 February 2014
Dear Mkhayal,
Thank you for taking the time to share your experience about our stay at InterContinental Dubai Festival City.

I was pleased to your comments. We work very hard to ensure our facilities and services are superior and are happy to see it reflects in our guests' experiences.

We appreciate your feedback and look forward to welcoming you back to our hotel.

Sincerely,

Rene van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irving Texas
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 27 January 2014

I visited this property for business. My stay was for two nights. I was promised an upgrade the second night but had to go the desk to ask for the room. It was not available until 7 pm which I thought was too late. So, I did not accept it. My present room was very nice with a beautiful view. The breakfast was good but advise to include with your room rate if you are a breakfast type person. The hotel is attached to a mall on one side and Crowne Plaza Hotel on the other. it's very convenient. Many restaurants and bars within inside walking distance. The staff was pleasant but had to ask for many items which should have been part of the price paid for the room. They were slow to recognize my platinum ambassador status. I've stayed in many hotels in Dubai both on the low and high end. This property was very nice but on the expensive side based on similar status of other hotels. Overall, my stay was alright. However, my expectations were too high. Knowing what to expect, my next visit should be better.

Room Tip: If you are a breakfast person, include breakfast with your room rate.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank icomment4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at InterContinental Dubai Festival City, responded to this review, 11 February 2014
Dear icomment4u,

Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Hofuf, Saudi Arabia
Level 6 Contributor
162 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 26 January 2014

Amazing 5 star hotel with sound name at the rocket rising Dubai city. Location is excellent as the hotel is close to a shopping mall and many restaurants. Hotels’ staff are friendly, cooperative and helpful as well as with good knowledge. Rooms located at high floors provide spectacular views. This is my 2nd stay at this hotel and it is very obvious that the hotel is very well maintained and being kept in an excellent condition. The hotel is stylish of its kind and gives relaxing feelings with its beauty.

Room Tip: Rooms located at high floors provide spectacular views.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adnan-Almuslem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGDFC_45777, General Manager at InterContinental Dubai Festival City, responded to this review, 5 February 2014
Dear Adnan-Almuslem,

Thank you for taking the time to share on tripAdvisor your recent experience at InterContinental Dubai Festival City.

We are pleased to read your comments and to receive the title of "wonderful luxury hotel". Your valuable feedback makes us proud, as we work very hard to ensure our facilities and services are superior and are happy to see it reflects on our guests' experiences.

We appreciate your feedback and look forward to welcoming you back in the near future.

Sincerely,

Rene van Camp
Hotel Manager, InterContinental Dubai Festival City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dubai hotels
The Marina
InterContinental Dubai Marina
Park Hyatt Dubai
#9 of 549 in Dubai
2,092 reviews
Show Prices
Show Prices
Show Prices
Taj Dubai
#11 of 549 in Dubai
1,445 reviews
The H Dubai
#22 of 549 in Dubai
1,408 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Dubai Festival City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Dubai Festival City

Property: InterContinental Dubai Festival City
Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Dubai
#19 Business Hotel in Dubai
#26 Spa Hotel in Dubai
#29 Romantic Hotel in Dubai
#32 Luxury Hotel in Dubai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Official Description (provided by the hotel):
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Southall Travel, Expedia, 5viajes2012 S.L., Travelbag, Ctrip TA, Booking.com, Holiday Gems, Agoda, IHG, Hotels.com, Ebookers, Evoline ltd, Cancelon and HotelQuickly so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing