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“Very good business hotel”

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InterContinental Dubai Festival City
Ranked #37 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed 15 April 2009

Excellent rooms, very good decor. Good room service menu. A little far away from the main city but getting a taxi is not an issue. Highly recommended for business travellers

Stayed: November 2008, travelled on business
2  Thank VIKAS C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,465 - 1,471 of 1,817 reviews

Reviewed 13 April 2009

To avoid jet lag I broke my trip to the far east both directions in Dubai.
Arrived at Intercontinental Festival City around 0300 and was quickly and courteously checked in. I had booked a club level room with a view of the creek and Dubai skyline; spectacular!
The room is uber-modern with an vaguely Japanese style to it. Bathroom is remarkable as previously described. The bed is fabulously comfy. Despite this had a fitful nap.
In the morning I took breakfast in the club lounge which was elegant and almost deserted. Took a tour of the hotel and its adjoining sister Crowne Plaza. Beautiful design and great amenities. After I went to the adjacent Festival mall which is also pleasant and almost deserted. As a side note, the heliport is located here for aerial sightseeing trips of Dubai. Maybe next time. On my return went to the pool to find it drained and told to use the Crowne Plaza instead. Wanted to try the glass bottomed pool for the novelty.
Other than the hotels and mall there isn't (yet) much else locally. The metro is still under construction and is on the other side of the creek so everything is a cab ride away.
Later I enjoyed the afternoon tea and cocktails in the lounge. Had dinner at Crowne Plaza where all the action seemed to be.
To summarize, worth the expense and away from the hordes in Jumeira or the Marina but shh! Don't tell anyone.

  • Stayed: March 2009, travelled solo
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3  Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2009

I stayed at this hotel for three nights. From the moment I arrived the staff were extremely helpful and very eager to please. Both concierge and reception staff were very knowledgeable and extremely professional. All staff whether they be housekeeping or security always wished me good day and were wearing a smile which was nice. Quite often 5 star hotels can be somewhat impersonal but this was the exact opposite.
The hotel is located only a couple of minutes walk to the Festival City shopping centre however to go anywhere else in Dubai e.g. Diera or Jumeriah you will need to catch a taxi. Taxis are however very reasonably priced and will cost only about 30-40 dirhams (10USD).
The room was ultra modern and always cleaned impeccably. Fresh fruit in the room was a nice touch.
I ate in a couple of the hotel restaurants and they were delicious and quite reasonable compared to the prices other hotels charge. In saying that there are plenty of restaurants both in the Festival City shopping centre and just outside. The next time I'm in Dubai I will definitely stay here again.

  • Stayed: April 2009, travelled on business
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2  Thank Breville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2009

Hotel charged me AED 170 for airport pickup without prior telling that there would be additional charge for the so-called limousine personalised pickup. I protested this with the management but nothing moved. A few days after I was back in my hometown, someone from the hotel charged my credit card against a fake entry of AED 1,300. I've never seen a bunch of thieves and thugs in hospitality industry.

Stayed: March 2009, travelled on business
6  Thank Wahaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2009

We spent 2 night there and everything was perfect. Rooms are well decorated as well Anise restaurant with wooden elements all arount ,mixed with very modern touches.t is a bit far away from the "center" (Burj Al Arab) but taxi is cheap and very easy to find.

In case you travel with your girl friend or wife probably will by annoyed by all these ladies who look for ... customers in the bar after 8 o'clock in the evening.

Stayed: March 2009, travelled with friends
2  Thank AthensADav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2009

This is 5th trip to Dubai and first time staying in Intercontinental Festival City.

Reception
Very well trained staff and accommodating. Arrived at 4:00 a.m. on the 15th and were given room at 9:00 a.m. (I didn't book on the 14th). At least, they tried to accommodate me for very early check in.

Very spacious lobby area. Love the fresh flowers all over the lobby.

Room
Very well appointed. Nice, spacious with modern decor. Like the concept. Agreed with the previous views on the wasted space once you entered the room. I used the space to put my shoes. The bathroom was superb! Fantastic view. Totally confused with the shower knob on the first day but get used to it after that. You have to walk to adjust your water pressure/temperature.

The breakfast @ Anise
The same spread for 5 days and they changed some items (about 4 main items) on the last day. Maybe they rotate the menu every Thursday. The Phrata was very good. The staff some of them do have smiling face but some don't. Excellent choice of freshly squeezed juice and you can ordered your own juice at the counter. Additional breakfast will costs you 145Dirham. Too expensive

Location
Very well connected to Festival City Mall through an air conditioned bridge linking the hotel lobby. Good mall, very crowded on Thursday and Friday especially if there is events going on.

Others
The pool was under renovation but guests can access the Crowne Plaza's pool. The gym was opened 24 hrs. Extensive machines. The sauna/steam room was separated between male/female and open until 11 pm only.

  • Stayed: March 2009, travelled on business
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3  Thank akublues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2009

For my stay I booked an executive floor (club lounge) in pre-payment. This enabled me to enjoy a very attractive rate. The rate enabled me to enjoy a pick-up and drop at the airport and also enabled me to check-in the hotel while driving to it. (great feature)
The hotel is conveniently located at 10 minutes drive from the airport at Business Bay crossing. From here the convention center, Dubai Mall and other locations on the other site of the bay are easily accessible without traffic jam. Next to the hotel you have a shopping center with several restaurants.
The hotel itself is perfect. The rooms are spacious and nicely decorated in a modern western style. My room was very spacious. The hotel has several excellent restaurants and a great gym.
The sauna was a bit too small for the hotel and it also was dirty during my visit. (this was the only negative element of my stay).
On my next trip I will certainly come back to this hotel.

  • Stayed: March 2009, travelled on business
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2  Thank ThomasLier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Dubai
#19 Business Hotel in Dubai
#28 Spa Hotel in Dubai
#29 Romantic Hotel in Dubai
#34 Luxury Hotel in Dubai
Price Range: £113 - £338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Official Description (provided by the hotel):
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai

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