We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Priceline
£105
Official Hotel
£105
Algotels
£95
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (4,160)
Filter reviews
4,160 results
Traveller rating
3,632
328
91
41
68
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
3,632
328
91
41
68
Show reviews that mention
All reviews fusion restaurant diamond restaurant sports city guest relations global village long stay lobby lounge special thanks shuttle bus swimming pool excellent service very nice hotel room service housekeeping team comfortable stay enjoyed my stay special mention
Selected filters
Filter
Updating list...
966 - 971 of 4,160 reviews
Reviewed 21 August 2019 via mobile

I have just come from my 1 week stay; from start to end it was a pleasant stay, very clean, good breakfast selection, good staff, there are plenty of Lifts so even we were on 17th floor, the Lift comes very quick when called, swimming pool very good for adults and children as you don’t feel HOT during day time because the way they built this swimming pool is “in between tall towers in middle”, there you don’t feel that hot. They have pool table which you can play with cost of 10 Dirham very cheap, very good Valet car parking, Polina at reception was very good whim checked us IN. Please ignore all bad reviews as this hotel is very special, it’s about 10km from main Dubai Central but there is 1km shopping Mall near by! Enjoy your stay! Felt like home thanks to Ghaya!!

Date of stay: August 2019
Trip type: Travelled with family
3  Thank sadrulk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_Relation_Ghaya, Guest Relations Manager at Vintage Grand Hotel, responded to this reviewResponded 22 August 2019

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2019

Enrolled for swimming session no proper coordination between staff
After receiving text from them turned up for session after entering water came to know trainer swift is not different staff apologized for their mistake but my half day was wasted

Date of stay: July 2019
Trip type: Travelled solo
3  Thank poornima1998
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_Relation_Ghaya, Guest Relations Manager at Vintage Grand Hotel, responded to this reviewResponded 10 August 2019

Dear Valued Guest,

Your experience could have definitely been better and we assure you of the best services in the future.

Thank you for sharing your feedback with us. We apologize if you felt that our services were not up to the standards and please write to us at gr.manager@ghayagrandhotel.com for a detailed description of the review.

We have taken your feedback seriously and are working on the same with the team.

Please give us another opportunity to serve you and to change your otherwise favorable impression of the hotel.
Kind Regards,
Akanksha Sen | Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2019

From you arrive at Ghaya grand hotel till you leave the experience is amazing. Just home from 4 fantastic weeks .we can’t recommend this hotel enough. The staff are amazing and greet you and remember you and make you feel so welcome We have to recommend the brunch and the seafood nights. Food is 5 stars. You need to try the butter chicken. We were looking so forward to trying it again and it did not disappoint us. Freshly made nan to compliment it. Everything is so fresh and seasoned to perfection. My hubby is a master chef and he is never disappointed in the hotels food. We also had food in the coffee bar and pool. Fantastic and so well priced. We absolutely love the pool staff. Made us feel so important and we were well looked after. Especially Chinna. Thank you for all your help. I had a body massage in the spa. 100 % recommendation and value for money. . We have booked our flights and are looking forward to seeing you all again. Thank you for making our holiday so special. JoAnne and Howard.

Room tip: All rooms we have stayed in were quiet.
Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank JoAnneQCorke
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_Relation_Ghaya, Guest Relations Manager at Vintage Grand Hotel, responded to this reviewResponded 3 August 2019

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2019

Just stayed for our 5th visit. We stay there because our daughter lives close by but we choose the Ghaya Grand over other hotels in the area because even though not licenced ( which is a good thing) it has all the 5 Star facilities plus more such as a mini market at a great price. We stay in a one bedroom apartment and always go for city view which is a lot quieter than the pool side. Its not in Downtown or the Marina but they have shuttle buses and taxis are always around. We have use of a car and the valet parking is great and car hire is now available in the hotel. All the staff are great super friendly and make us welcome every time. A special mention to Sandford our housekeeper who as always on hand with water and towels. Also all the valet parkers hi are great .Back again in October .

Room tip: High floor city view if you want a quiet room away from the traffci and pool bar.
Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank Povall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_Relation_Ghaya, Guest Relations Manager at Vintage Grand Hotel, responded to this reviewResponded 24 July 2019

Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2019

Fantastic hotel. Varied and different foods that satisfy different nationalities. nice employees who meet you with smile and ask how you are or what they can do for you. Special thanks to housekeeper Mister Essem Mohamed that made our room nice and tidy every time. A little away from the center, but they offer free to various shopping malls. Fantastic Spa and they give you a discount.

Date of stay: July 2019
Trip type: Travelled with family
2  Thank dubaighaya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest_Relation_Ghaya, Guest Relations Manager at Vintage Grand Hotel, responded to this reviewResponded 22 July 2019


Dear Valued Guest,

Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel!

We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.

Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.

The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable.

We await another chance to welcome you back to your abode in Dubai!

Kind Regards,
Akanksha Sen | Front Desk & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews