We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (531)
Filter reviews
531 results
Traveller rating
280
162
51
22
16
Traveller type
Time of year
LanguageAll languages
More languages
280
162
51
22
16
Show reviews that mention
All reviews dubai mall business bay area burj khalifa view room service hotel apartment washing machine nice hotel swimming pool the location is perfect duty manager free shuttle living room hotel staff shuttle service nice room excellent stay enjoyed my stay
Filter
Updating list...
344 - 349 of 531 reviews
Reviewed 28 May 2016 via mobile

Dear All

I'm travelling really often in Dubai and Middle East and for a real case i find this hotel more then one year ago.
During all my trip in Dubai i'm booking in this hotel, staff like Jawad Reddad or Mohamed are really fair but not only them.. All Teams...
Structure is not big but is perfect, rooms are clean and staff is always at your disposal anytime.

I have to say that travelling for business i will always book in this hotel and for me is like to be home

Ciao

Simone V.

Date of stay: May 2016
Trip type: Travelled on business
Thank Simone V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAMAC Maison T, Manager at DAMAC Maison Cour Jardin, responded to this reviewResponded 8 June 2016

Dear Valued Guest,

Thank you very much for your review of your recent stay. Your feedback is extremely valuable to us and we appreciate your comments.

Thank you for making our hotel your second home when you're in in the city. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips as well.
We sincerely appreciate your kind comments about staff. We will definitely let Jawad and Mohamed know about your positive review and how they have impacted your stay.

Thank you once again for your review and we look forward to welcoming you back to DAMAC Maison soon!

Best Regards, DAMAC Maison Cour Jardin.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2016 via mobile

It was th most comfortable hotel i have ever been.. staff are always there for yoy.. from manager to house keeper.. smily face.. fluent in english ... helpfull.. polite ... Thomas Kamutu & Mazarul.. (house keeping staff) are so clean .. so polite ... and they we doing there best in cleaning .. all the staff were so friendly... if I travel to Dubai again.. I will never change Damac .. cleaning staff were doing animale shape with towel to make my daghuters happy.. each time we back to our room we found different shape..

Date of stay: May 2016
Trip type: Travelled with family
Thank Khulood A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAMAC Maison T, Manager at DAMAC Maison Cour Jardin, responded to this reviewResponded 28 May 2016

Dear Guest,

Thank you very much for your review of your recent stay. Your feedback is extremely valuable to us and we appreciate your comments.

Thank you for your kind words and compliments. We certainly spend a lot of effort to maintain our facilities and to offer our guests with personalized service.
We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Thomas Kamutu & Mazarul that they have made an impact during your stay.

Thank you once again for your positive review and we look forward to welcoming you back to DAMAC Maison soon!

Best Regards, DAMAC Maison Cour Jardin




Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2016

I loved everything about this hotel. I stayed for very long term at Cour Jardin, time in which I did enjoy the pool (best seen in the area, especially in evening time), the SPA facilities (so distressful to spend 10 minutes in Sauna after a long day!), Front office agents were always courteous, Housekeeping employees were very kind and helpful. Thank you Cour Jardin Team!

Room tip: Best view: upper floors, apartments with Burj Khalifa view
Date of stay: February 2016
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank MaraJasm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAMAC H, General Manager at DAMAC Maison Cour Jardin, responded to this reviewResponded 25 February 2018

Dear Valued Guest,

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward welcoming you back at your second home away from home Damac Maison Cour Jardin. Sincerely and with kind regards

Ossama Nabil

Maison Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2016 via mobile

While the room was nice, staffing was generally horrific. Housekeeping repeatedly left our door ajar after cleaning. We mentioned this safety issue but it happened twice more after raising the issue. Housekeeping also kept removing bathrobes and not replacing them. They did the same with hand towels and wash cloths, necessitating daily calls to replenish what was initially provided upon check in. A female employee at the front desk refused to call a taxi when we asked, telling us we could catch one by standing outside. After waiting 35 minutes for a taxi, we asked a second time. No call again. Given the plethora of hotel options, I advise to go elsewhere.

Date of stay: March 2016
Trip type: Travelled as a couple
1  Thank mgenis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAMAC Maison T, Manager at DAMAC Maison Cour Jardin, responded to this reviewResponded 22 May 2016

Dear Valued Guest,
Thank you very much for your review of your recent stay at our hotel.
We are extremely disappointed to read that you did not have a pleasant stay with us. We have taken your comments very seriously and assure you that all the service related points will be actioned immediately.

Please accept our apologies as these lapses do not reflect our high and friendly service standards.
We apologize profusely and hope you give us another chance to make it up to you in your next stay with us.

Best Regards, DAMAC Maison Cour Jardin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2016 via mobile

After 15 times go there to this hotel.. they cancell my resrevation 20 minutes before i reach hotel. Reservation girl answer phone one time and never again. Very bad experience.. only thank u mr jawad to help me get my reservation back again . Im regular cystomer and they do that .. what they do with new ones .. never go again there

Date of stay: May 2016
Trip type: Travelled on business
Thank Mohamed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAMAC Maison T, Manager at DAMAC Maison Cour Jardin, responded to this reviewResponded 25 July 2016

Dear Valued Guest,

Thank you very much for your review of your recent stay. Your feedback is extremely valuable to us and we appreciate your comments.

We sincerely apologize for the inconvenience you experienced during your stay with us. Please accept our apologies for all those lapses which do not reflect our high and friendly service standards. Necessary actions have been taken from our side and we hope you give us a chance to show you the true DAMAC Hospitality.

Kind Regards,
DAMAC Maison Cour Jardin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews