I'm a regular customer to Banihana restaurant at the Bustan Roatan in Dubai. Last Thursday I was tempted to try the open dinner at the Blue elephant restaurant but I wish I didn't.
I booked for three people and we turned out only two. We were offered a table another end of the last cornet of the place so I asked for a better smaller table. So the supervisor decided to move me to another table on the other far corner of the restaurant. I refused again and asked for a better table but the waiter refused saying all customers are coming and they have booked their tables by location "which is really weird and I didn’t believe"
The holy manager came at the end and just listened to my complaint to the third time and said sorry I'll check and went away.
First the whole team doesn’t speaks proper English and they can hardly understand it as well. which is pretty weird in Dubai. Second they were all rude and arrogant.
I had to leave the place so angry. and one of the team was just laughing after she heard me angry as if "Go to Hell" which is another weird thing in Roatana, I have her name till now.
IS THIS ROTANA???
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