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“Weekend getaway”
Review of Amwaj Rotana

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Amwaj Rotana
Ranked #69 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 28 July 2014 via mobile

Bunch of my friends and i checked into Amwaj Rotana for the weekend. The service was great, all the staffs were so accommodating. The amenities were great except there wasn't any free wifi for the guest. You'd have to pay for internet access. Anyways, what i loved about it was it had access to the beach, great pool, jacuzzi, sauna, steam room & great gym. The food was alright, it wasn't tve best though, maybe because it was Ramadan. The rooms were great. It was a lovely experience & fantastic weekend.

Stayed: July 2014
1  Thank Vinaya E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded 30 July 2014

Dear Vinaya E,

Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience. We are happy that you had a fabulous time with us and we were delighted that you had a comfortable and relaxing weekend.

We truly appreciate any feedback as it is the comments from our valued guests that enable us to improve our services and facilities. Regarding the free internet in the hotel, all Rotana Hotels are charging internet usage as we benchmark as well with our competitors within our area.

Thank you for your comments and I look forward to welcoming you back to in the near future.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach

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Reviewed 22 July 2014

We booked this Holiday with Qatar airway holidays, which included the flights and hotel, on arrival we were informed we could upgrade to a Club Class room which we did, the room was excellent with a sea view on the 21st floor, which also gave us access to the Club lounge on the 25th floor with complimentary drinks and nibbles, the staff were all very good and attentive.
Living in Qatar we visit Dubai a lot, and we will stay at the Amwaj Rotana again.

Room Tip: Ask for upgrades at reception.
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank philspeakman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded 24 July 2014

Dear Philspeakman,

Thank you so much for choosing to stay at Amwaj Rotana Jumeirah Beach Dubai and taking the time to share your experience.

We are glad that you find our service keen and attentive while enjoying the upgrade to the exclusive Club Rotana and its perks.

We will be extremely delighted to welcome you back, especially considering your proximity to Dubai, and hope to be able to impress you on your next visit too.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014 via mobile

Just came back from a 2 nights stay at this hotel.
Hotel is brand new, room was amazing with good balcony and great view. Spent a good time at the pool but had no time to go to the beach
Thomas at Rosso and Connie at reception were amazing.
I'll be back soon

Stayed: July 2014, travelled with friends
Thank Raffs05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded 22 July 2014

Dear Raffs05,

Thank you for sharing your comments on Tripadvisor following your stay at Amwaj Rotana Jumeirah Beach Dubai.

I was happy to read that you enjoyed your stay with us and appreciate the facilities and services provided by my colleagues, Thomas in Rosso Restaurant and Connie in Reception.

We look forward to welcoming you back in our hotel in the nearest future.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

I booked through a friend as i wanted to surprise my hubby as he is celebrating his birthday this month and since his birthday falls on the eid and that would be every busy and expensive and kinda not a pocket friendly so celebrated it earlier. When a booked i make a request to have a cake in the room and there it was. Though the receptionist told us that none of us is celebrating bdays but there's no problem as he already arrange a cake in the room. It was suppose to be a surprise. Well, thank him anyway.

Stayed: July 2014
1  Thank HonuariaN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded 21 July 2014

Dear HonuariaN,

Thank you for taking the time to share your valuable feedback on TripAdvisor.

We will eagerly share your feedback with our team and look forward to having the pleasure of welcoming you to our hotel during your next visit to Dubai.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

This really is the perfect place to stay. The location is great , close to the beach, metro and restaurants, and the rooms have gorgeous views of the beach. The facilities are great, clean,spacious, lovely pool, a brilliant breakfast choice offered over many hours, and a club rotana room that serves delicious canapés. But it is the staff that make this an experience. I am not sure what their recruitment policy is, but they have aced it. From pick up at the airport to drivers, door staff, reception, cleaners, cub staff, pool staff to breakfast staff, every single member is attentive, accommodating and goes the extra mile. Having just travelled for 3 weeks i can really say that although the facilities were great but a great hotel is a great hotel. it is the staff that made this place stand out above all the ones we stayed at by a country mile. I would unreservedly recommend it on that basis. If you can get the club rotana deal... It is exceptional value.

Room Tip: The club rotana deal is exceptional value ... Beach view, free wifi, airport transfer, all day tea...
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank WPfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded 20 July 2014

Dear WPfamily,

Thank you for taking time to share your feedback following your recent stay with us on TripAdvisor and for recommending our hotel.

I was very pleased to know that you enjoyed your stay with us and that our services and facilities met with your expectations.

The facilities, good ambiance with a courteous and fabulous staff are the kind of service we are providing to our guests that makes their stay memorable and enjoyable.

Thank you again for your comments and I look forward to welcoming you back.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Located along the popular JBR strip, you will have easy access to the public beach as well as rows of restaurants (which during Ramadan are closed throughout the day though).
First impression of the hotel was great, as the 'lobby ambassador' welcomes you at the entrance and takes care of everything from there on. Very efficient. Enjoyed the evening canapes at the Club Lounge where Joel was looking after us. Nothing was too much trouble and he was incredibly attentive and observant. A great asset to the hotel!
Had breakfast and lunch at the all day dining restaurant which was rather underwhelming. Being asked for the room number 3 times by 3 different staffs. Then the same thing for coffee/tea and twice for last call. Buffet variety was rather limited. Overall impression was that priority was placed on Iftar Buffet rather than breakfast/ lunch given the lesser demand. Fair enough.
Overall a good stay with a great deal during Ramadan.

Room Tip: Upgrade to Club Level is recommended
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  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank KL_Traveller2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded 16 July 2014

Dear KL_Traveller2013,

The team and I would like to thank you for taking the time to write your detailed review.

We are mostly glad to hear that you found the hotel suitable on the overall and we were able to give you a positive first impression. Your comment about the buffet variety will surely be taken on board.

We certainly look forward to welcoming you back and be at your service once again.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

This was my second stay at this hotel. I cannot rate the service enough - beyond exceptional. The new JBR mall/promenade is also now partly opened so the location is excellent. And the swimming pool stays sunny (which isn't always the case in Dubai).

Rooms were large and clean. I really can't find fault with this hotel. Will definitely return.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
Thank icyoubaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmwajRotana, General Manager at Amwaj Rotana, responded to this reviewResponded 16 July 2014

Dear Icyoubaby,

Thank you very much for sharing your recent experience and indeed delighted to know that you enjoyed once again our facilities and services provided by our team.

We are glad that we were able to provide you with an exceptional experience at all times. We look forward to welcoming you back.

Sincerely yours,

Enad Tannous
General Manager
Amwaj Rotana Jumeirah-Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amwaj Rotana

Address: 79 Al Sufouh Rd | The Walk, Jumeirah Beach Residence, Dubai 86834, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#63 Luxury Hotel in Dubai
#75 Business Hotel in Dubai
#86 Family Hotel in Dubai
#87 Romantic Hotel in Dubai
Price Range: £130 - £366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amwaj Rotana 5*
Number of rooms: 301
Official Description (provided by the hotel):
Ideally located along Dubai's famous leisure and retail strip known as "The Walk", Jumeirah Beach Residence (JBR), you will experience the height of comfort at Amwaj Rotana Hotel. Presenting a portfolio of 301 tastefully furnished sea view rooms and suites including the prestigious Club Rotana offering lavish personalized hospitality, Amwaj Rotana Hotel boasts the largest rooms along JBR each with its own balcony. With three award-winning restaurants offering Italian, Japanese and international cuisine as well as live entertainment, happy hours, theme nights and more, guests of Amwaj Rotana can expect a fun-filled visit. Recreational diversions on the hotel grounds includes Bodylines Fitness & Wellness Club that comprises of temperature-controlled adults' and kids' swimming pools, a fully-equipped gymnasium, Jacuzzi, steam rooms, sauna and spa. Complimentary WiFi is available in all public areas of the hotel. The hotel benefits from the features around the vicinity such as the recently opened The Beach Mall featuring a children's water park, direct access to Jumeirah Beach, retail and entertainment options as well as the Dubai Tram at Jumeirah Beach Residences 2 station, just a three-minute walk from the hotel. Guests can also enjoy a scenic walk around the Dubai Marina Promenade. Complimentary shuttle service is also available from the hotel to prominent malls in Dubai. ... more   less 
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Also Known As:
Amwaj Rotana Hotel Dubai

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