We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A Dream Come True !” 5 of 5 bubbles
Review of Sheraton Miramar Hotel & Convention Center

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sheraton Miramar Hotel & Convention Center
Ranked #2 of 49 Hotels in Vina del Mar
Certificate of Excellence
Fairfax Station, Virginia
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A Dream Come True !”
5 of 5 bubbles Reviewed 31 March 2014 via mobile

My husband and I stayed here for two nights in March of 2014. The location of this hotel is outstanding! It appears to hang over the Pacific Ocean. We were checked in very quickly and escorted to our room. Our room was lovely with floor to ceiling windows along one wall that overlooked the ocean and beach. It had a huge balcony that faced Valparaiso and when the sun went down all the lights from Valparaiso were on display. Definitely ask for a room facing towards Valparaiso and the beach. This room also had a luxury bathroom with a rainhead shower and separate bath tub. The included breakfast was delightful with many hot and cold choices. The room where breakfast was served had floor to ceiling windows with a great view. Every staff member that we came into contact with was an utter delight. Anything that you wanted they were happy to help you with. I would recommend this hotel highly. The only complaint I have is that WiFi in the room was an additional charge, that just seems so cheap. Aside from that I would suggest you stay here if you are ever in Vina del Mar.

Stayed March 2014, travelled as a couple
Helpful?
Thank sunshine49jbd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raily K, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, 1 April 2014
Thank you very much for choosing our hotel during your last stay in Viña del Mar. Your comments are very important. Reaching and exceeding Guest Expectations is at the core of our objectives and we strive to do our utmost to provide exceptional service.

We really appreciate your comments and thank you very much for your important feedback. Should there be anything else I can assist you with, please let me know.

Thank you very much.
Kind regards,
Raily Kligge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,282 reviews from our community

Traveller rating
    757
    382
    92
    30
    21
See reviews for
265
582
45
202
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tallahassee, Florida
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

Stayed only one night after arriving via cruise ship early in the morning. The staff was exceptionally courteous and helpful in accommodating our early arrival. Our room (as well as lobby and common areas) was spacious and immaculate; a perfect blend of class and comfort. We loved our stunning room view from the wall of windows and balcony overlooking the water and beach below and the city in the distance. Slept oh so peacefully to the sounds of the waves crashing on the beach! The buffet breakfast, which offered a wide variety from made-to-order eggs, fruit, meats, and pastries, was included in our room rate. Our only complaint was the lack of free wifi in the rooms, although it was easily accessed in the lobby.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lakinhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raily K, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, 25 March 2014
Thank you very much for choosing our hotel during your last stay in Viña del Mar.
Your comments are very important. Reaching and exceeding Guest Expectations is at the core of our objectives and we strive to do our utmost to provide exceptional service.

We really appreciate your comments and thank you very much for your important feedback. Should there be anything else I can assist you with, please let me know. Thank you very much.

Best regards,
Raily U. Kligge Marttinen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 7 March 2014 via mobile

I am just back from a trip to Chile and spent two nights at the Sheraton in Vina del Mar. I cannot say enough great things bout this property. It is extremely clean, friendly staff, fabulous location, and amazing views and pool. You can walk anywhere in Vina from this property. I have stayed at other hotels in this area and I assure you that his is by far the best.

Stayed March 2014, travelled on business
Helpful?
Thank Tvlgy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raily K, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, 8 March 2014
Thank you very much for choosing our hotel during your last stay in Viña del Mar. We appreciate you took the time filling out our Guest Satisfaction Survey. Your comments are very important. Reaching and exceeding Guest Expectations is at the core of our objectives and we strive to do our utmost to provide exceptional service.

We really appreciate your comments and thank you very much for your important feedback. Should there be anything else I can assist you with, please let me know.
Thank you very much.

Best regards,
Raily Kligge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
228 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

For a luxe break while traveling through Chile, we chose the Sheraton Miramar. We were delighted! Fabulous location! Beautiful sea, rocks--next to a nice beach. Views from our balcony, breakfast, drinks on the terrace--any hour of the day--are sensational! The building itself is a gorgeous, memorable design and the artwork is wonderful! Pricey and worth it!
We also booked this hotel because we could rent a car to be picked up at the desk in the lobby and return a week later at the Santiago airport after our cruise, which docked in Valparaiso (recommended for a visit!!). Other cruisers had difficulty finding locations to achieve this rental at all--or without a huge drop-off fees. Europcar at this Sheraton was great!

Room Tip: Ask for a high floor room with a view--we got it and were outside on our balcony most of our stay!
See more room tips
  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathyindenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raily K, General Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, 3 March 2014
Thank you very much for choosing our hotel during your last stay in Viña del Mar. Your comments are very important. Reaching and exceeding Guest Expectations is at the core of our objectives and we strive to do our utmost to provide exceptional service.

We really appreciate your comments and thank you very much for your important feedback. Should there be anything else I can assist you with, please let me know. Thank you very much.

Best regards,

Raily Kligge Marttinen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, MN
Level Contributor
133 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

Right on the water and near a local beach. Amazing views and within walking distance of a couple main avenues. Stayed 3 nights and loved it. Had a bit of a problem with our "social hour", but after discussing with the management they made it right. Perhaps you just want to double check that their social hour special is ready. Great pool area and fitness center as well as an outdoor bar area that we really enjoyed.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JSMinMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raily K, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, 3 March 2014
Thank you very much for choosing our hotel during your last stay in Viña del Mar. Your comments are very important. Reaching and exceeding Guest Expectations is at the core of our objectives and we strive to do our utmost to provide exceptional service.

We really appreciate your comments and thank you very much for your important feedback. Should there be anything else I can assist you with, please let me know. Thank you very much.

Best regards,

Raily Kligge Marttinen
Guest Relations Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
France
Level Contributor
182 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

As I only made a stop over at this hotel during a business trip , I did not have time to enjoy the different leisure options proposed by the hotel , but the place really looked great .
I was especially impressed by the swimming pool facing the ocean although I did not have time for a swim ( too bad)
By car it is not so easy to arrive at the hotel , depending which way you come in , but there is a convenient parking lot to forget about your car after you arrived .
All the rooms have view to the sea , so you only need to decide whether you prefer view towards Valparaiso or to the other side ...
The business center looked pretty much out of service but I am not sure whether this was due to the Holliday season or not .
we had the breakfast in the lobby level restaurant which also had a nice view .
One thing to improve: hotel in this category should stop charging an additional fee for using wifi in the rooms ,maybe this was acceptable last century , today it looks miserable .

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LePapito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raily K, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, 25 February 2014
Thank you very much for choosing our hotel during your last stay in Viña del Mar. We appreciate you took the time filling out our Guest Satisfaction Survey. Your comments are very important. Reaching and exceeding Guest Expectations is at the core of our objectives and we strive to do our utmost to provide exceptional service.

We really appreciate your comments and thank you very much for your important feedback. Should there be anything else I can assist you with, please let me know. Thank you very much.

Best regards,

Raily Kligge
Guest Relations Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
120 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 12 February 2014 via mobile

If you can stand the price tag for a suite or corner king room- do it. I just watched two amazing sunsets and worth every penny. Attentive staff. Clean. Gym, two pools, two restaurants, three bars, spa, salon, car rental available as well as car service. Great beds, awesomely located on cliff- AMAZING VIEWS.

Stayed February 2014, travelled as a couple
Helpful?
Thank Alwxa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raily K, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, 18 February 2014
Google Translation
Estimado,

Muchas gracias por haber elegido a nuestro hotel durante su última visita a Viña del Mar. Agradecemos los comentarios expresado en esta página. La satisfacción de nuestros huéspedes es nuestro objetivo principal y nos ocupamos de brindar a todos nuestros clientes un servicio excepcional.

Si requiere de asistencia adicional en futuras reservas, le pido no dude en contactarnos, nos encantará recibirles nuevamente!

Atentamente,

Raily Kligge
Guest Relations Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vina del Mar hotels
0.5 mi away
Hotel del Mar - Enjoy Vina del Mar - Casino & Resort
0.5 mi away
BEST WESTERN Marina Del Rey
BEST WESTERN Marina Del Rey
#8 of 49 in Vina del Mar
4.0 of 5 bubbles 467 reviews
2.9 mi away
Hotel Oceanic
Hotel Oceanic
#1 of 2 in Renaca
4.0 of 5 bubbles 317 reviews
Show Prices
Show Prices
Show Prices
4.4 mi away
Conference Town Hotel
Conference Town Hotel
#5 of 49 in Vina del Mar
4.0 of 5 bubbles 529 reviews
0.8 mi away
La Blanca Hotel
La Blanca Hotel
#1 of 49 in Vina del Mar
4.5 of 5 bubbles 438 reviews
0.4 mi away
Hotel Boutique Cassinetta
Hotel Boutique Cassinetta
#4 of 49 in Vina del Mar
4.5 of 5 bubbles 135 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Miramar Hotel & Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Miramar Hotel & Convention Center

Property: Sheraton Miramar Hotel & Convention Center
Address: Avenida Marina N 15, Vina del Mar 99999, Chile
Phone Number:
Region: Chile > Valparaiso Region > Vina del Mar
Amenities:
Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Vina del Mar
#1 Romantic Hotel in Vina del Mar
#1 Family Hotel in Vina del Mar
#1 Business Hotel in Vina del Mar
#2 On the Beach Hotel in Vina del Mar
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sheraton Miramar Hotel & Convention Center 4.5*
Number of rooms: 142
Official Description (provided by the hotel):
Rising above the sea, the hotel features unique ocean views and the most beautiful setting to enjoy an unforgettable getaway. Vina del Mar is located a little over an hour from Santiago and its combination of stunning architecture, breathtaking coastline, vibrant culture, delicious cuisine and dynamic nightlife offers entertainment alternatives all year long. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Odigeo and Hotels.com so you can book your Sheraton Miramar Hotel & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Miramar Hotel Vina Del Mar
Sheraton Miramar Hotel And Convention Center
Sheraton Vina Del Mar
Vina Del Mar Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing