I spent four nights in this hotel - I was attending a conference down the road at another hotel.
Let me start off by saying that this is an amazing place - the rooms are great, the hotel is amazing, the rooms (certainly my room) seem to all have an excellent view. I have not slept as well in a hotel as I have at this facility, ever. The bed is super comfortable, the room is very dark, there is no street noise, and cracking the door to the balcony let in just enough cool ocean air to make for a great several nights of sleep. Other elements of this hotel are also great - the location, the view, the size and quality of the room, the restaurant, the fitness center, the pool (didn't swim, but it looked nice).
I would however call attention to two important areas - I found the service to be pretty spotty, not what I would expect from what should be 5 star service. For example, it was hard to get coffee in the morning at the restaurant; service on the phone was almost aggressive at times; things ordered from room service (e.g, a glass of wine) didn't come with the order, a miss-placed boarding pass, a total lack of attention for getting another drink at the bar ....these seem to be little things, and they aren't deal breakers, but shouldn't occur (at least as regularly as they seemed to) at a place like this. The other area for improvement is in the food - again, not a deal breaker, but I would consider the food in the restaurant and delivered via room service to be normal and just ok. Quality (and creativity) could be improved.
Overall, I thought the experience and location was fabulous and loved the hotel. I would happily return.
- Official Description (provided by the hotel):
- Rising above the sea, Sheraton Miramar Hotel & Convention Center features unique ocean views and the most beautiful setting to enjoy an unforgettable getaway. Our hotel in Vina del Mar, Chili is located a little over an hour from Santiago and is near a combination of stunning architecture, breathtaking coastline, vibrant culture, delicious cuisine and dynamic nightlife in the the city. There are entertainment alternatives all year long close to our accommodations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Hotels.com, TripOnline SA, HotelsClick, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your Sheraton Miramar Hotel & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Miramar Hotel And Convention Center
- Sheraton Miramar Hotel Vina Del Mar
- Sheraton Vina Del Mar
- Vina Del Mar Sheraton