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“Very friendly and helpfull staff”

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Hotel Villa Antigua
Ranked #4 of 18 Hotels in Sucre
Certificate of Excellence
2 reviews
“Very friendly and helpfull staff”
Reviewed 22 August 2013

I really liked this hotel! The whole hotel looks very nice, rooms are spacious and superclean, they have a nice steamsauna and rooftop terrace, and i was very delighted to have my own bath. But what i liked the most was the staff; they make you feel very welcome everytime you enter the hotel. When the cleaning staff noticed that my bathroomfloor got a little wet they even arranged an extra showercurtain and extra maths for the floor, without me even asking. Just so friendly and attentive. Only downside is the breakfast which is not too special, and breakfast staff can be a little uninterested. But all in all a great stay!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suuzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
molincom, Gerente at Hotel Villa Antigua, responded to this review, 30 August 2013
Google Translation
Estimado Huésped,

Que bueno saber que disfruto de las áreas de disfrute del hotel y que el personal le ha hecho sentir bien. Con el personal de atención del desayuno realizaremos una capacitación de refuerzo para mejorar su calidad de atención. Vuelva pronto, nos pondrá muy contentos tenerlo de nuevo.

Atentamente,


María Teresa Molina
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153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Copenhagen, Denmark
Level 1 Contributor
4 reviews
Reviewed 21 July 2013

Spacey, clean and cosy rooms with nice bathroom, fridge and tv. 300 meters from the main plaza in Sucre. Breakfast buffet is very nice with fresh fruit and juices. Amazing view of sucre from the terrace. Very helpful and kind staff. Close to many great restaurents (try the frozen youghurt next door ;-) ). Very quiet hotel.

Stayed July 2013, travelled as a couple
Helpful?
Thank Kasper1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
molincom, Gerente at Hotel Villa Antigua, responded to this review, 27 July 2013
Google Translation
Estimado Kasper,

Gracias por darse el tiempo para hacer conocer su muy buena opinión del Hotel Villa Antigua, especialmente para el personal y gerencia, esto es muy importante y gratificante, ya que nos indica que estamos en buen camino y nos motiva a seguir creciendo en nuestro desempeño.

Le deseamos el mejor de lo éxitos y esperamos que vuelva a nuestra bella ciudad.

Atentamente,

María Teresa Molina
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New York City, New York
1 review
Reviewed 24 June 2013

Great place to stay! The hotel is charming and spacious. It's a traditional republican building. It combines the more traditional and charming architecture of this beautiful white city with the comforts of the modern world. Rooms are impeccable, very big and breakfast is excellent. Staff is professional and very helpful. It's also very well located only blocks away from downtwon. There are bars and restaurants close to the hotel and you can walk up in less then ten minutes to the Recoleta to enjoy a great view of the city. I had a wonderful experience at the hotel and highly recommend it.

  • Stayed December 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Micaela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
molincom, Gerente at Hotel Villa Antigua, responded to this review, 26 June 2013
Google Translation
Estimada Micaela,

Muchas gracias por la opinión y valoración de nuestro hotel, esto es tan importante para el equipo de Villa Antigua. Para nosotros fue un placer ver como disfrutaban de las diferentes áreas de nuestro establecimiento, esos días de diciembre pasado. Queremos hacerle saber que siempre serán bienvenidos.

Atentamente,

María Teresa Molina
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Chicago, Illinois
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2013

My family recently spent 3 days in Sucre. In Sucre, the people greeted us with warmth and friendship. We saw the life of the city through the school children in their uniforms and the relaxation in the center of town. This hotel as the other places in town are of colonial design. This hotel was a short walk to town but the walk was worth it. We had walked into other hotels along the main square but found them to be smelling of smoke, a bit tattered and smaller in size. The hotel Villa Antigua was clean, clean smelling, and larger. The Staff was friendly and the views of the city were great.

  • Stayed April 2013, travelled with family
    • Value
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Helpful?
Thank mhdunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
molincom, Gerente at Hotel Villa Antigua, responded to this review, 15 June 2013
Google Translation
Estimada huésped,

No sabe cuanto nos motiva su valoración de nuestro hotel, acabamos de leerla en conjunto con el personal de recepción y se la transmitimos al resto del equipo de Villa Antigua. Todos nos pusimos contentos y nos alegra haber contribuido a que su estadía en nuestra linda ciudad haya sido grata para usted y su familia a quiénes les enviamos un caluroso saludo.

Atentamente,

María Teresa Molina
GERENTE
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Dubai, United Arab Emirates
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 April 2013

Don't be fooled by the nice entrance and decor of this hotel: the service is inexistent.
you just don't feel welcome in such hotel!
These people definitely need a few hospitality lessons. For a bit more bucks escape to the "Parador Santa Maria la Real": it's another world!
Breakfast especially showed us that they simply don't care about customers.
It could be great with a little of warmth and attention but it isn't!

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
Thank Ocram10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
molincom, Gerente at Hotel Villa Antigua, responded to this review, 20 April 2013
Google Translation
Estimado Huésped,

Lamentamos profundamente haberle causado la impresión de no ser bienvenido a nuestro hotel, nada más lejos de la realidad, esto ha ocasionado tener nuestra primera opinión calificándonos como malo. Sobretodo nos pesa no haberle contribuido a usted para una buena estadía en nuestra ciudad.
Haremos esfuerzos intensivos para mejorar nuestra calidad de atención que en esta oportunidad no ha logrado su satisfacción, a diferencia de la mayor parte de opiniones de otros huéspedes que indican un alto nivel del mismo, y no repetir esta situación con personas que, como usted, merecen el mejor trato.

Tenga usted la seguridad que su crítica nos ayudará a superarnos.

Atentamente,

María Teresa Molina
Gerente
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Santiago, Chile
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 March 2013

We stayed here for two nights for a Birthday treat and absolutely loved the place. It's located perfectly just two blocks from the beautiful Plaza in the buzzing City of Sucre.

We booked a suite and the room was amazing, spacious and full of character, culture and modernisation. It came fully equipped with a large wardrobe, fridge, cable TV, Wifi all around the Hotel and a jacuzzi Bath, which we enjoyed a number of times!

The Hotel staff were brilliant, so friendly and helpful. We had a Birthday surprise organised consisting of some champagne, chocolates, flowers and fruit in the room which the staff had displayed beautifully with rose petals and white table clothes.

Around the Hotel is amazing, we had a balcony facing the colourful garden and upstairs there are plenty of terrace space over looking the City with breath taking views.

I'd highly recommend this place to anyone who fancies a slice of luxury whilst visiting the City, and the price we paid was actually very reasonable compared to the prices we are used to paying in England.

Room Tip: The standard rooms looked just as luxurious as our suite, so if the budget is tight, go for one of t...
See more room tips
  • Stayed March 2013, travelled as a couple
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Helpful?
Thank Ashleighrach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
molincom, Gerente at Hotel Villa Antigua, responded to this review, 5 May 2013
Google Translation
Estimada Ashleighrach,

Queremos agradecerle sus comentarios tan positivos sobre nuestro hotel, pero sobretodo deseamos agradecerle el habernos dado la oportunidad de apoyarla para festejar tan importante acontecimiento para usted y su pareja. Mil gracias.

Atentamente,

María Teresa Molina
Gerente General
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Melbourne, Australia
Level 5 Contributor
85 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 December 2012

Stayed here for three nights with our 2 teenage sons in 1 room. The room was large enough for all of us with lovely furnishings & comfortable beds. The fridge was appreciated too. We took a picnic up on the verandah one night with beautiful views of Sucre (which we all loved) Continental breakfast was just ok but the location was perferct as just off the main square. Would definately stay here again

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa Antigua

Property: Hotel Villa Antigua
Address: Calvo 237 | Frente Al Museo Del Convento de Santa Clara, Sucre, Bolivia
Region: Bolivia > Chuquisaca Department > Sucre
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 18 Hotels in Sucre
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Villa Antigua 3*
Number of rooms: 24
Official Description (provided by the hotel):
Restored mansion of 1860 in Sucre, the constitutional capital of Bolivia, with one of the best preserved colonial city centers of Latin America. The building is converted into a comfortable hotel maintaining the old structure and style but combined with modern facilities and design. This gives it a unique character, with striking decorations and hand-made wooden furniture in the tradition of a real boutique hotel. The hotel is part of the Historic Center of Sucre and offers spacious garden, courtyard - patio, rooms and terraces with splendid views over the old city and mountains. Free use of the gym and of WiFi all over the place. ... more   less 
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