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“Brilliant hotel, great value” 5 of 5 bubbles
Review of El Hostal de Su Merced

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El Hostal de Su Merced
Ranked #1 of 18 Hotels in Sucre
Certificate of Excellence
Level Contributor
87 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Brilliant hotel, great value”
5 of 5 bubbles Reviewed 6 May 2013 via mobile

We stayed here for two nights in a junior suite. The rooms are charming, nicely decorated and furnished. The beds are large and comfortable. Breakfast is good as is the room service. Close to the main square. Charming, helpful staff.

We asked to extend our stay here but unfortunately they were fully booked and we could understand why.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Olitrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rafo0202, Propietario at El Hostal de Su Merced, responded to this review, 7 May 2013
Dear Guest,

We appreciate your valuable feedback, that will be forwarded to our whole team as a motivation in our future work.

We are very happy that you enjoyed: our singular rooms, our home-made breakfast and the helpfulness of our staff.

Please remember that Hostal de Su Merced is your Sucre’s home and we look forward to you back soon.

Warmest Regards,
Carmen GANTIER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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493 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Westminster
Level Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 18 April 2013

In truth this is one fantastic hotel. Such style n ambience. Lovely old Spanish style building. Bedrooms are lovely and functional. Staff very helpful. BUT they do need to look at improving the quality of the breakfasts. It just lets the place down.

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DavidGHooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen G, Propietario at El Hostal de Su Merced, responded to this review, 19 April 2013
Thank you for sharing your comments with us.

Your feedback has been shared with the whole team and it’s a pleasure that you appreciated our helpful staff and the singular decoration of the hotel.

I am sorry to see that you were quite disappointed with our breakfast and in order to address appropriate measures, I will contact you to beg you a little bit of information about it.

We look forward in welcoming you back at the hotel,
Carmen GANTIER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hitchin, United Kingdom
Level Contributor
296 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed 18 April 2013 via mobile

This has got to be my all time favourite place to stay during my recent holiday in Bolivia. It's Trip Advisor award is very well deserved as the rooms are beautiful, clean and welcoming. The staff are pleasant and helpful and best if all, it has a great laundry service. I will have no hesitation in booking this hotel for my next stay in Sucre.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yvonnenetball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rafo0202, Propietario at El Hostal de Su Merced, responded to this review, 19 April 2013
Dear Guest,

Thank you for taking the time to share your valuable review.

I have shared your feedback with our team and we were very delighted when you mention that our beautiful rooms and welcoming service made El Hostal de Su Merced your favorite place in Bolivia.
We all hope to greet you again upon a next stay in our “little home”

Sincerely,
Carmen de GANTIER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
284 reviews
206 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 bubbles Reviewed 18 April 2013

This is a beautifully restored 18th century house. Our room had beautifully restored furniture and was very comfortable with a large bathroom as well. There are some lovely courtyards with plants and a rooftop terrace . It is very centrally located. The breakfast was very good with plenty of choice

  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank biggles51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rafo0202, Propietario at El Hostal de Su Merced, responded to this review, 19 April 2013
Dear Guest,

I thank you for taking the time to share your experience following your stay with us.

All of our rooms have singular touches and it is more than nice to read that you were very comfortable with your room. Also, it’s good to know that you liked the plenty of choice of our homemade products that we offer to our guests to start the day with a smile.

Waiting for the pleasure to welcome you again in Sucre.
With warmth,
Carmen de GANTIER
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Toronto, Canada
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 18 April 2013

The hotel is located on a side street 2 blocks from the main square. It is an older hotel but very well cared for. The courtyard and roof top terrace have plenty of flowers and plants. Very nice view of the city from the top of the hotel. The room we had was huge and nicely decorated with antigue furniture. The breakfast was excellent. WIFI worked well in the room. Front desk staff were friendly and helpful. I would highly recommend this place to all fellow travelers who are planning to visit the beautiful city of Sucre.

  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mikol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rafo0202, Propietario at El Hostal de Su Merced, responded to this review, 19 April 2013
Thank you for sharing your comments with us.

It’s a pleasure to know that you would highly recommend: our singular decoration, our lovely rooftop flowered terraces and our friendly staff.

Your feedback was shared with the whole team, and we look forward to the opportunity to welcome you back at your “Sucre’s second home”.
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Belize City, Belize
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 14 April 2013

It is not just by pure luck that this sublimely beautiful Hostal has won Trip Advisor's " Winners Award " 2013 . The Colonial building owned by generations of the family has been loveingly restored & furnished with antiques & beautiful paintings , the ceiling of the reception is paneled , painted & gold leafed . Three stories of verandah's are decked with potted plants glowing with good health & overhung with Bougainvillea , the effect of the colors of terra cotta tiles , the bright white painted masonry , classic colonial architecture & the flowers is stunning .
I had booked weeks ahead as I needed a base to receive urgent mail , before I arrived the owners had emailed to inform me that mail was awaiting , which was an enormous relief to know .
It is really impossible to describe suitably how greatful I feel towards the owners & staff for all their kind help , they took it upon themselves to help me track parcels & release a parcel from customs !
After living at Hostal du Su Merced for two weeks it was very hard to leave kind people , beautiful bedroom , roof top views of the town & surrounding mountains & a breakfast banquet but I left fully restored & ready for more adventure .

Room Tip: Room 20 at the top had 3 large windows looking onto famous old buildings & the distant mountains...
See more room tips
  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Siri O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rafo0202, Owner at El Hostal de Su Merced, responded to this review, 15 April 2013
Dear Siri,

We want to thank you for taking the time and writing so lovely review. I will forward with proud to our team.
Our philosophy is based on this quote, “No request is too large, no detail too small”. And, we are pleased to make justice of this mindset.

Just let us know when you are coming back and your room 20 will be waiting for you.
With warmth,

Carmen GANTIER
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Daintree
Level Contributor
88 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 13 April 2013

A fabulous place! Beautifully restored and filled with antiques,the rooms are lovely. The open-air courtyards are inviting and tranquil, and the nighttime view of Sucre from the rooftop is beautiful.
The location is great - a short walk to the plaza, museums, markets and park plus restaurants etc.
Most importantly, the service is terrific. Family-run and with excellent staff, we felt very comfortable and were greeted like old friends when returning after a few days away. They organised a car to Potosi for us which worked out extremely well.

Room Tip: All are delightful with windows opening onto the terrace
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank redmill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rafo0202, Owner at El Hostal de Su Merced, responded to this review, 15 April 2013
Dear Guest,

We want to thank you for your more than kind feedback!

We will forward your compliments to all our team as a motivation in our future work, as it shows us that we are on the right way as passionate hosts.
I am very pleased that you enjoyed: our lovely rooms, our open-air courtyards and specially our friendly staff.

We will be waiting for you in your Sucre’s second home,
With warmth
Carmen GANTIER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about El Hostal de Su Merced

Property: El Hostal de Su Merced
Address: Azurduy 16 | Between N. Ortiz and Bolívar, Around Town, Sucre 12345, Bolivia
Region: Bolivia > Chuquisaca Department > Sucre
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in Sucre
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — El Hostal de Su Merced 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Welcome to Hotel de Su Merced, a house of XVII century that has been restored very carefully for creating an original place with character and charm.It’s a place where our guests can dream about the past and expect a warm and familiar service.We offer clean and spacious rooms decorated with special details.Our helpful and friendly staff will assure you a pleasant stay. ... more   less 
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