When we arrived at this hostel we were greeted by a woman who didn't speak english despite them advertising the fact that the staff are bi lingual - in fact just one member of staff is and he is so rude and standoffish. He is not forthcoming with information when he is asked a question and just didn't seem to care. We came back from a night out a 2am one morning to be greeted by the front door locked - there were no signs up to say that there was a curfew so it was a SHOCKING service. I went around the side of the building and I saw a light on in a bedroom so I knocked on the window but of course no one looked out. I asked if the person could open the front door. Next thing a young member of staff opened the door - he didnt speak english and the first thing he asked us was something about laundry - at 2am!! He didn't say sorry. We just went to bed disgusted. I also noted that to use anything in the kitchen I'd say you had to ask reception as all the cupboards were locked. I asked for matches which were also held behind reception and asked to bring them straight back - I was made to feel like a child. Our room was very small - double bed and not much else. There were two toilets in the courtyard - showers were hot. The location is a good 15min walk from the centre - I am sure that you can get a better located, friendlier hostel for the same price. I would not recommend this hostel.
- Official Description (provided by the hotel):
- Beautiful 17th-century old colonial house located on the heart of Sucre. Large rooms with colonial details around to the large patios, hammocks and chairs are prepared to read your favorite book under the apricot tree. ... more less
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