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“horrible hostal” 1 of 5 bubbles
Review of Cruz de Popayan Hostel

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Cruz de Popayan Hostel
Ranked #33 of 54 Speciality Lodging in Sucre
Sucre
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“horrible hostal”
1 of 5 bubbles Reviewed 11 November 2010

We just stayed two nights at this hostal. It was a horrible experiance. Although the building itself has lots of potential, we would'nt recommand it to anyone! After travelling for five months through central and south america, this was sertanly the most negative experiance we had with a hostal. The staff was extremely unfriendly and lasy. They were of no help at all. Although they say they have a kitchen, there wasen't anything like that when we got there. They told us they were rebuilding it. We noticed it at night: while there were several ghuests at the hostal they started making noice and dust around seven in the evening and kept going on till long after midnight. When we complaned about it because we could not sleep, they told us very rude that it was not there problem and that we had to make our complaints about it to the manager. But they would'nt give us his contact information. Before all that they also sold us bustickets to La Paz when they already knew there was a roadblock and therefor the bus would'nt go. We can't understand how people can work like that. Throwing in their own windows. What a waste of potencial. We strongly recommend to find an other hostal. Don't go to hostal Amigo, it's the same owner and the same staff!

  • Stayed November 2010, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Rory022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 reviews from our community

Traveller rating
    4
    17
    18
    5
    8
See reviews for
5
20
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Business
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
uk
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 23 November 2009

This is a beautiful colonial hostel in a great location in Sucre. Our double room was huge boasting tremendously high ceilings and real charm. The courtyard areas are also really quaint and this seems like the perfect place to stay in a historical city such as Sucre. Why of Why though do they not put any toilet paper in the communal bathrooms? Why is the kitchen full of really old, dirty and worn kitchen ware ? (there were also no forks whilst we were there of which the management did not attempt to rectify), why does the internet not work? (although WiFi does), just a few small things to turn this place into a real gem. Saying that, it seems to be the story throughout Bolivia so I guess time will tell.....

Stayed November 2009, travelled as a couple
Helpful?
Thank whisper26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 30 October 2009

We liked this place - big room with high ceiling, charming old colonial building with a lovely courtyard to hang out in.
We stayed in a double with private bath and I thought the room was very good - little details like beautiful lamps added a charm that is rarely there in budget accomodation in Bolivia.
The dorm room we saw looked cramped though, I don't think the entire hotel has high ceiling.
The only minus for us was the breakfast - it was basic and cheap. Other than that, we found it a great place.

  • Stayed October 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lisacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quito, Ecuador
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 29 August 2009

I was expecting a lot worse after reading the reviews here, but it wasn´t bad. We got a private room and it was clean and comfortable. The breakfast sucks with only cold bread and jam and the bathrooms leave a lot to be desired (like toilet paper), but for the price it wasn´t bad. The staff arn´t very helpful, but overall not a huge disapointment. Maybe if I was expecting more I would have been let down.

  • Stayed August 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank epacheco14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 21 August 2009

When we arrived at this hostel we were greeted by a woman who didn't speak english despite them advertising the fact that the staff are bi lingual - in fact just one member of staff is and he is so rude and standoffish. He is not forthcoming with information when he is asked a question and just didn't seem to care. We came back from a night out a 2am one morning to be greeted by the front door locked - there were no signs up to say that there was a curfew so it was a SHOCKING service. I went around the side of the building and I saw a light on in a bedroom so I knocked on the window but of course no one looked out. I asked if the person could open the front door. Next thing a young member of staff opened the door - he didnt speak english and the first thing he asked us was something about laundry - at 2am!! He didn't say sorry. We just went to bed disgusted. I also noted that to use anything in the kitchen I'd say you had to ask reception as all the cupboards were locked. I asked for matches which were also held behind reception and asked to bring them straight back - I was made to feel like a child. Our room was very small - double bed and not much else. There were two toilets in the courtyard - showers were hot. The location is a good 15min walk from the centre - I am sure that you can get a better located, friendlier hostel for the same price. I would not recommend this hostel.

  • Stayed July 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank sharc84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sucre hotels

Newcastle
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 6 August 2009

Checked into this place and it was awful! Every wall was covered in mildew, the place stank of damp and the sheets on the bed were scruffy.

We looked at another room but it was just as bad.

This place may be cheap but its for a reason!

  • Stayed August 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank littlegeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
53 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 26 July 2009

Stayed here for three nights. Our room was tired looking and dark, but it was pretty clean. The bathroom was pokey and grotty but the shower was the best I've seen in South America, in terms of temperature, reliability & pressure.
The breakfast was very basic but did the job. Where this place really falls down is the attitude of their staff. There were three regular staff members, one lady who was nice and friendly, and two men who were both rude, unhelpful and clearly didn't want to be there and saw their guests as a massive inconvenience. It doesn't take much to smile and say hello or thank you or welcome!

  • Stayed July 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank jrcDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cruz de Popayan Hostel

Property: Cruz de Popayan Hostel
Address: Calle Loa 881, Sucre, Bolivia
Region: Bolivia > Chuquisaca Department > Sucre
Hotel Style:
Ranked #33 of 54 Speciality Lodging in Sucre
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Cruz de Popayan Hostel 2.5*
Number of rooms: 9
Official Description (provided by the hotel):
Beautiful 17th-century old colonial house located on the heart of Sucre. Large rooms with colonial details around to the large patios, hammocks and chairs are prepared to read your favorite book under the apricot tree. ... more   less 
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