I booked 5 days as part of a wedding party. I was given room 132. The toilet ran almost constantly, but that was minor. Then the hot water would not shut off in the sink. That made it more humid. Still minor. On day 4 the air conditioning just stopped & would not come back on. I notified the front desk & went out for a while. On returning, I found a 20" box fan in the room & the a/c not working. Told front desk & they said there was an ongoing problem with a/c on the 1st & 2nd floors & they could not get an a/c service person because it's Sunday. Gave me another room. Suite 340. Moved my things to the 3rd floor to a larger room with good a/c & found the tv remote controlled nothing. I could see out the window ALL of the side & back parking lot lights were out. In the morning, Surprise! NO HOT WATER! AND THE TUB WOULD NOT DRAIN! Called the desk & got this: "Oh, I'm sorry. we've been having a problem with the hot water since the power outage at about 4 o'clock. 2 hours later, checking out, I expressed myself & they took the last day off the bill. The bill was not an issue. All I wanted was a clean, comfortable room. 2 other members of our wedding party had to switch rooms because they were both first given a room with no air conditioning. I have family in this area & will book in the area again. But why would I come back to this or any Best Western? Oh, nice restaurant & bar.
- Official Description (provided by the hotel):
- This Allen Park hotel offers guests convenient access to all local attractions plus great amenities and services. The Best Western Greenfield Inn is a full service hotel centrally located in Allen Park, just minutes from the airport and Downtown Detroit. All spacious guest rooms and suites are decorated in the Victorian style and offer a refrigerator,microwave, 42" flat screens, Keurig coffee makers,Direct TV with Showtime and high-speed Internet access.Our hotel also features O'Henry's restaurant and Squire's Pub, offering a variety of menu items to satisfy any palette. Hotel amenities include an indoor heated pool, Jacuzzi hot tub, dry sauna and exercise facility. The hotel is just two miles from the Henry Ford Museum, Greenfield Village, an IMAX® theatre and the Ford Rouge Factory Tour. Sports fans will appreciate being minutes from the Detroit Lions Training Facility, Comerica Park, Ford Field, the Joe Louis Arena and the Michigan Sports Hall of Fame. ... more less
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- Also Known As:
- Best Western Greenfield Hotel Allen Park
- Best Western Allen Park
- Allen Park Best Western