My husband and I stayed for 2 nights. During that time our room was never cleaned. We had to ask for clean towels 3 times before anyone responded. This was over a 2 hour period. The first time we called the desk we were told the rooms were being cleaned and someone would get to us. The second time we asked for clean towels we went to the front desk and were told that there weren't any clean towels. The third time we called the front desk and asked for clean towels someone was finally sent with towels. We had to hand over the dirty towels to the maid. She asked "If there was anything else she could get us" and we said that we could use another bar of soap. She turned on her heels and proceeded to go into another room where she produced a bar of soap. Now that got us to wondering exactly where my clean towels had come from!
We proceeded to get ready for the funeral and passed the maid on out way out. We thought that by time we came home that evening our room would have been made up, but nothing had been done to the room at all. We made the bed and cleaned the bathroom ourselves. And this was one of the pricier rooms.
Upon making the bed up ourselves we noticed that the mattress and box spring had orange/yellowish stains all over the sides.
The staff was rude and unaccommodating.
This was not the first time we stayed at this hotel. We had stayed there previously, but only for one night. This sure is the last time we will ever stay there. Our recommendation is to find someplace else in the area. There are alot nicer hotels.
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- Also Known As:
- Comfort Inn Alma
- Alma Comfort Inn