I would like to advise you never to stay here.
We booked 8 rooms for our Co workers to stay for a week. Upon checking in we notified them that several team members would not be checking in until the following day, hold our rooms we are paying for them.
The following day we wanted to check in the rest of our team. However even with a reservation they sold our rooms. They sold our rooms and charged us for them.
We said we had a reservation and paid for them now what are we to do. We asked for assistance in getting asked other hotel only to be told come back in 2 days and ask for the manager.
The manager was unhelpful, only let us know her staff was poorly trained.
Summary, bad service, poor Internet connection and found bugs in the room.
We book 150 nights a year in Ann Arbor and will not return to Microtel.
- Official Description (provided by the hotel):
- Enjoy a comfortable stay at our Microtel Inn & Suites by Wyndham Ann Arbor hotel near Briarwood Mall. Our Ann Arbor hotel is just minutes from the bustling downtown area and the University of Michigan. Greet the morning with a smile over free continental breakfast. Our non-smoking hotel offers dry cleaning service, truck parking and free Wi-Fi Internet access. Handicapped-accessible rooms and suites with sleeper sofas are available. ... more less
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- Also Known As:
- Microtel Inn & Suites Ann Arbor/Plymouth Road Hotel Ann Arbor
- Microtel Inn And Suites Ann Arbor/Plymouth Road
- Microtel Ann Arbor
- Ann Arbor Microtel
- Microtel Hotel Ann Arbor
- Microtel Inn & Suites By Wyndham Ann Arbor Michigan