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“Putting lots of "Comfort" in a great suite”

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Comfort Inn & Suites University South
Ranked #23 of 35 Hotels in Ann Arbor
Reviewed 22 February 2014

We stayed here for a one-night getaway and it was "mission accomplished." Our two-room suite could easily sleep four people and gives you lots of room to spread out and relax in the living room/dining room where there's a big dining room table, microwave, fridge, and a wet bar. The bedroom features a king bed and a Jaccuzzi for two. The great thing about a suite like this is that you don't have to lay on the bed to read or watch TV; the living room has a sofa and easy chair, and a 32-inch flat screen TV. And all of this for an extra $30 over the price of a single room. I'm spoiled now...

The staff was friendly and the free breakfast was ample and typical for the Choice hotels chain, with hot eggs, sausage, make-your-own waffles, and the rest. The location is just across from Briarwood Mall and a nice mix of typical and some upscale stores, plus many national chain restaurants right nearby. You're just off I-94, so it's less than 30 minutes to metro Detroit, and about 5 minutes from downtown Ann Arbor and UM. I think this will be our regular getaway spot from now on.

Stayed: February 2014, travelled as a couple
1  Thank abitofbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 - 118 of 220 reviews

Reviewed 20 February 2014 via mobile

Very clean and comfortable. Would stay again. Easy to get to u of m hospital from here. Staff was friendly and eager to help. I highly recommend! Affordable. Was able to rest well during a stressful time.

Stayed: February 2014, travelled with family
1  Thank SANDRA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014 via mobile

Afternoon Front desk clerk very friendly and helpful. Hotel looks fresh and updated. Pool, spa and room was clean. Beds comfy. Rooms were on small size. Breakfast items appealing. Morning desk clerk not very friendly, she seemed overwhelmed and crouchy. Would stay again.

  • Stayed: January 2014
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2  Thank Ruth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Stayed here everything was avaerage accept the service was acceptional. Claire at the front desk made our trip stress free as possible and was very diligient in making sure all guests were looked after......

Great job!

  • Stayed: January 2014
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Thank Rishi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013

We have stayed at this CI several times on trips to visit family in Ann Arbor. It is comfortable, quiet, clean, and convenient to freeway and shopping mall. Has been recently remodeled so in good condition. Breakfast is only fair but on a par with this price point hotel. Rooms are good size. Staff is friendly and helpful. Good value for Ann Arbor. You do need a car to get to downtown and u iversity area as it is several miles from there.

  • Stayed: November 2013, travelled with family
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Thank lovelife16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

I'm traveling through Michigan for interviews and decided to stay in Ann Arbor at the last minute. I'm not the type of person to complain, but I was disappointed with the service and quality of this Comfort Inn for the price. I arrived late in the evening and the bed wasn't made and both trash cans were full. I informed the clerk at the front desk and he said "sorry but there's not much we can do". I would suggest staying somewhere else if you have the option.

  • Stayed: November 2013, travelled on business
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1  Thank UltimateTraveler405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

I had an issue with having the wrong date booked and needed help in getting a refund because I was booked as a "no show". They took care of it promptly and offered to rebook my reservation in the future. Steven Dally was the person who took care of me and was very understanding, accommodating and gave me awesome customer service. In situations like this, you sometimes expect push back, but he was very positive when I told him what the problem was and offered a quick solution. I told him I would be definitely remember this when booking another room in Ann Arbor next time. I highly recommend this hotel based on how they respect their customers.

  • Stayed: September 2013, travelled on business
    • Service
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites University South

Address: 3501 S State St, Ann Arbor, MI 48108-1631
Phone Number:
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 35 Hotels in Ann Arbor
Price Range: £64 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites University South 2*
Number of rooms: 83
Reservation Options:
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Also Known As:
Comfort Inn & Suites Ann Arbor Hotel Ann Arbor
Comfort Inn And Suites Ann Arbor
Comfort Inn Ann Arbor
Ann Arbor Comfort Inn
Comfort Inn & Suites University South Ann Arbor, Michigan

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