Due to a home renovation in our house, we had to move into the Towne Place Suites Ann Arbor for close to five weeks. Despite the circumstances of our stay, we have been so pleased with the hotel and level of service. Staff is extremely friendly and welcoming, enquiring about our home and doing whatever it took to make our experience a positive one. Rooms are clean and new. It may be a moderately priced hotel, but treatment is that of a boutique or high priced hotel. The manager Jamie, was extremely receptive and responsive too our requests and needs as hotel guests. On every day Brittany was at the front desk, we were wished a good morning, or a welcome back in the evening. All the staff we met were very friendly and welcoming, with a smile on their face and a willingness to help at every turn. Fresh cookies in the evening were such a welcome treat, as well as the fresh fruit available all day long. Free wifi and a common area with a little more space was accessible 24/7. The location of the hotel was ideal and so close to everything. With 5 of of staying in small quarters, the 2 bedroom suite was clean and kept tidy. Five weeks is a very long time to be in a hotel, but this experience was so positive from start to finish. The staff here is truly what made this a great experience and stay. They are a model example of customer service - I wish more hotel staff could be like the staff here. Thanks again Towne Place Suites Ann Arbor for making our stay as pleasant and positive as possible, I would HIGHLY recommend this hotel - new, clean, convenient, and superb staff and management.
- Official Description (provided by the hotel):
- TownePlace Suites by Marriott® in Ann Arbor is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. You can keep up with your exercise program in our fully equipped fitness center or relax & play in the indoor pool and hot tub. Whether you are here for business or pleasure the proximity to many major businesses and attractions make the TownePlace Suites byb Marriott® the choice when staying in Ann Arbor. Conveniently located to University of Michigan, Briarwood Mall, University of Michigan Hospital, Mott's Children's Hospital and downtown Ann Arbor the TownePlace Suites by Marriott® Ann Arbor South is the hotel of choice for business or leisure travelers! ... more less
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- Also Known As:
- TownePlace Suites Ann Arbor Michigan