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“Excellent property and staff, convenient location” 5 of 5 bubbles
Review of TownePlace Suites Ann Arbor

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TownePlace Suites Ann Arbor
Ranked #6 of 34 Hotels in Ann Arbor
Certificate of Excellence
Glendale, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent property and staff, convenient location”
5 of 5 bubbles Reviewed 20 October 2013

Everything was first class and well-maintained. Nice room, bed, amenities. Staff was friendly and helpful. We really enjoyed our stay. We didn't use the pool, but the workout room was clean and had nice treadmills, etc.

Room Tip: Ask for a room on the north side (the mall side).
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, 24 October 2013
Thanks for the review ! The team is so glad that you enjoyed your stay. We take pride in our hotel and in making our guests our #1 priority. Thanks again for choosing us and we look forward to seeing you on your next University of Michigan visit.
Have a wonderful day!
Brittany Villa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Westport, CT
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 20 October 2013 via mobile

The hotel is across from a shopping mall and near other suite hotels. 10 minute drive to/from central campus. It is clean, colorful, and nicely designed. Parking is ample. Breakfast includes a waffle iron. The rooms have a bed, pull out sofa, and kitchenette. Staff is very friendly. Suggest the hotel install mini-safes in the rooms for convenience. Would stay again.

Stayed October 2013
Helpful?
2 Thank TheAvster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, 22 October 2013
Thanks for the review! Our goal is to make sure that all of our guest leave the hotel happy and with exceeded expectations and we are so glad that we did so with your stay. Thank you for your feedback on the mini-safes in the rooms. We do offer our guests safety deposit boxes at no extra costs that can be accessed by key at any time during your stay. They are located near the front desk. Thanks again for choosing us and we hope to see you soon!
Go Blue!
Brittany Villa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
95 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 18 October 2013

I just stayed at the Town Place Suites for the first time and was very happy! I had a small studio, with a kitchen, dining area, large screen TV, two beds, etc. The beds were VERY comfortable, the bathroom, while small, was certainly adequate for a hotel bathroom, the selection of television channels was very good, compared to other hotels in Ann Arbor. The pool area was clean and well equipped - they even have pool toys for the kids! Another thing I appreciated was how many electrical outlets they had in the room with easy access for the guests!

The lobby and hallways are brightly lit. The decor is casual contemporary, and quite comfortable. They have a large area in the lobby for the complimentary breakfast, along with a business center and lounge area. I noticed a lot of guests using this area all day and in the evening, so they must find it comfortable. The ice machine was right off the lobby (I was on the first floor) but you also have a full-sized refrigerator in the room, so keeping things cold is not an issue.

The front desk staff was friendly and helpful. Only one complaint, and this was not an issue in my room, but I heard another guest complain that the people who were cleaning the sir conditioners in the rooms pulled his out of the wall and then did not replace it after cleaning, leaving his room exposed and filled with bugs. GROSS!!! When I heard that I asked the front desk to NOT allow the air conditioning people into my room, and I also put a sign on my door to that effect. I was pleased that they respected my request.

  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank trnmgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, 22 October 2013
Thank you so much for your feedback and kind words! It was a pleasure to read that you enjoyed your stay here at the TownePlace Suites by Marriott Ann Arbor. Thank you for bringing the guest complaint to our attention. We have contacted the contracted company who worked on our units to let them know about this issue and our concerns. Thank you for choosing us and we hope to see you again!
Sincerely,
Brittany Villa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, TN
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

This is a very new, very nice Towneplace Suites. The staff was friendly and the rooms immaculate. Although it is not right on campus, it is in the same vicinity as a large shopping mall - brightly lit and easy to access. The fitness room is small, but adequate. The only drawback is it's a little noisy with traffic sounds coming from a busy highway. This is by no means a deal breaker, though. I will definitely stay here when business brings me to Ann Arbor, again.

Room Tip: Rooms away from the road may be quieter
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LivingWright3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, 22 October 2013
Thank you for taking the time to give us your feedback ! We are so glad that you enjoyed your stay while here for business. Our goal is to make sure that all of our guest leave the TownePlace Suites by Marriott Ann Arbor happy and with exceeded expectations. We are so glad that we did so with your stay. The team looks forward to having you the next time you are in Ann Arbor.
Have a great day!
Brittany Villa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kentucky, USA
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

I stayed at the hotel while visiting UofM and the location was convenient for that. I'm not sure how old the hotel is but it looks brand new. My room was very clean and the decor gives it a homey, not your usual hotel room feel which I liked. I had a quick dip in the jacuzzi and pool which was refreshing - nice touch of having towels on all the chairs in the pool area. The staff was very friendly - I had a nice conversation with the front desk attendant (unfortunately don't recall her name) and the breakfast room attendant was very pleasant and helpful also. The only drawback was that the breakfast selection was not as good as other hotels in this class. I would likely stay at this hotel again if in the area.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JNFinLex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, 22 October 2013
Thank you for the review. Thank you for taking notice to our convenient location. Being right next to Briarwood Mall and only 2.5 miles away from the downtown area, our location works well for any type of traveler. Thanks again for your feedback and we hope to see you the next time you are in the area.
Sincerely,
Brittany Villa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Illinois
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

Many of the other reviews have captured the nature of this hotel: newer facility, comfortable beds, near the interstate, friendly staff etc.
The breakfast is not as limited as some say: the breakfast food space is small, but the offerings are typical of American mid-priced hotels. Bagels, English muffins, hard-boiled eggs and yoghurt (both in a little fridge, thank you), make your own waffles, fruit, oatmeal packets and cold cereal. My suggestion to the folks who think this isn't enough would be to pick up some food and use the well-appointed kitchen in your room :-) As usual, no decaf tea, which is one of those things that bugs me about many hotels.

Well appointed room as noted in other reviews. I stayed 4 days, and would come here again.

Room Tip: 4th floor if possible: I could indeed hear people walking around upstairs (I was on the 3rd floor...
See more room tips
  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CeceMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, 15 October 2013
Thank you for your feedback and your kind words! Thanks for pointing out our fully equipped kitchens. With each kitchen containing everything from a corkscrew to pots and pans, the convenience is great for a short or long term stay . The team is so glad that you enjoyed your stay and we hope to see you again!
Sincerely,
Brittany Villa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

Second time here and a few times in Ann Arbor, this is by far the place for us to stay when visiting our U of M student. Very friendly and efficient check-in staff with clean and new facilities. Our fourth floor king room even has a "water view" as you enter on a bright sunny day (overlooks a nice pond) Traffic noise is unavoidable I guess when the hotel is situated conveniently by the highway. It is also across the parking lot from the local mall with all the usual mall conveniences.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ricemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, 15 October 2013
Thanks for the review! The team is glad that the TownePlace Suites by Marriott Ann Arbor is your hotel while visiting your U of M student. Our goal is to make sure that all of our guest leave the hotel happy and with exceeded expectations and we are so glad that we did so with your stays. Thanks again for choosing us and we hope to see you soon!
Go Blue!
Brittany Villa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Ann Arbor

Property: TownePlace Suites Ann Arbor
Address: 1301 Briarwood Cir, Ann Arbor, MI 48108-1562
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ann Arbor
#3 Family Hotel in Ann Arbor
#3 Romantic Hotel in Ann Arbor
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Ann Arbor 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
TownePlace Suites by Marriott® in Ann Arbor is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. You can keep up with your exercise program in our fully equipped fitness center or relax & play in the indoor pool and hot tub. Whether you are here for business or pleasure the proximity to many major businesses and attractions make the TownePlace Suites byb Marriott® the choice when staying in Ann Arbor. Conveniently located to University of Michigan, Briarwood Mall, University of Michigan Hospital, Mott's Children's Hospital and downtown Ann Arbor the TownePlace Suites by Marriott® Ann Arbor South is the hotel of choice for business or leisure travelers! ... more   less 
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Also Known As:
TownePlace Suites Ann Arbor Michigan

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