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TownePlace Suites Ann Arbor
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Reviews (310)
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217 - 222 of 310 reviews
Reviewed 16 February 2014

The convenience of a kitchen and work area make this place a joy. I have stayed twice, once with my family and once solo - and I'll definitely stay again. I appreciated the friendliness of the staff and all the amenities, including free wifi. The location makes it easy to get to umich campus, shopping, and the highway. The only minuses: some road noise and no movies on demand. Overall, family friendly, clean, practical, and affordable.

  • Stayed: February 2014, travelled on business
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1  Thank JKTravelMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded 21 February 2014

Hi JkTravelMom! Thank you for the kind words and your feedback. It was great to read that you stayed with your family and then returned for business. I agree with you, our location is very convenient for both business and pleasure travelers.Next time your travels bring you to the TownePlace Suites Ann Arbor be sure to ask for a white noise machine. This will eliminate the road noise. We look forward to having you on your next stay!
See you soon!
Brittany Villa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

We were a family of four staying in Michigan for our first time. Loved the hot tub, it was one of the hottest we've found in a long time!! The breakfast was good, and the staff in the breakfast area were so courteous and helpful. The facility was nice and clean, and they even cleaned off our car during the snow!! :) Great price, great rooms, loved having the fridge and the kitchen area! Close to the mall, it's just a hop, jump and skip away! Beds and pillows were very comfortable!!

Room Tip: ask for the top level, we did and were satisfied with it
  • Stayed: January 2014, travelled with family
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3  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded 30 January 2014

Hi Susan S! Thank you for taking the time to write a review.It was great to read that you and your family enjoyed your time here in Michigan . I am glad you were able to take advantage of the pool and hot tub. On these cold Winter days nothing beats some relaxing time in the hot tub!
We really appreciate your kind words and can't wait to have you back in the future.
Have a wonderful day!
Brittany Villa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

The TownePlace Suites in Ann Arbor Michigan was like staying at a full service Marriott! The entire staff went over and above in every way/ From Brittany that booked our rooms(and made changes due to the recent weather) to Jenn at the front desk every member of the team was courteous and provided excellent service. Due to the 10 plus inches of snow cars were having trouble in the parking lot and one of the employees was even helping travelers "dig out"

Jeff Barnett-Regional Vice Presidet
Au Bon Pain

Room Tip: Team is extremely accomodating and every member of our party raved about their room.
  • Stayed: January 2014, travelled on business
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1  Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded 21 January 2014

It was such a pleasure to read your review, Jeff! Our team truly enjoyed having your team here with us. It was great to read that our hotel and team exceeded their expectations while here for training. Making our guests our #1 priority is something that we take pride in doing. We cant thank you enough for an outstanding review and for bringing us your awesome team!
Sincerely,
Brittany Villa

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Reviewed 16 January 2014

Have you heard stayed at a hotel where everyone cares about you and your needs? Well, if you have you know how rare it is and if you haven't had the experience: well, now is the time you checked this place out!

We booked a LARGE group of people and had many special requests, rooms changes, exceptions and it was in the middle of a blizzard and the holidays. We may have been a little loud, too. Thanks for being so gracious!

EVERYONE in our diverse and high-maintenance group felt cared for and satisfied. Brittney, Becca, Greg (?) and so many other, I can't remember names. Just they were all so eager to help and genuine. They even helped clean off cars during the blizzard.

Great breakfast and accessible lounge room w/ a tv and computers. There's a pool and work out facility. Quick walk to the mall and the bus stops close. Restaurants nearby, lots of great delivery and the staff will help you find fun stuff locally. They even have a big map on the wall that shows you all the nearby stuff.

Prices were great, too! Just stay here, already!

  • Stayed: January 2014, travelled on business
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1  Thank TravelingTrainer2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded 20 January 2014

Thank you for the GLOWING review, TravelingTrainer2014! .I agree, we have an amazing team that is truly an asset to our hotel. Thank you for taking notice to all of the little things that we like to do for our guest. Your group was truly a pleasure to have and we hope to have you all back in the future!
Sincerely,
Brittany Villa

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Reviewed 15 January 2014

I stayed for the second time at TownePlace Suites Ann Arbor in December. Everything I said in my first review goes here: great staff at the front desk, breakfast counter and maintenance. Beautiful clean, well appointed rooms, and great attention to details.

I felt I had to write again because of the snow removal thing: not only did the staff shovel the walks early after a 4 inch snow, but they shoveled between each car AND CLEARED OFF EACH CAR! And I do also need to point out that the parking lot was quite full. I couldn't believe this, I was so impressed!

  • Stayed: December 2013, travelled with family
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1  Thank CeceMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this reviewResponded 17 January 2014

Thank you for another great review CeceMarie! At the TownePlace Suites by Marriott Ann Arbor we strive for memorable experiences and to have you share both of your experiences at our hotel it is very much appreciated. Our team also appreciates your loyalty towards the TownePlace. We hope that you will give us the opportunity to serve you on your third stay.
Thank you again!
Brittany Villa

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